CEC Entertainment Leadership Employee Reviews | Comparably
CEC Entertainment Claimed Company
Chuck E. Cheese organizes events for children with games, rides, prizes, food, and entertainment activities. read more
EMPLOYEE
PARTICIPANTS
646
TOTAL
RATINGS
4875
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CEC Entertainment Leadership Employee Reviews

What do you like best about the leadership team?

They actually care about everyone working with them and make sure that everyone is taken care of. It's not just a job to them.

This is the most collaborative and committed leadership team I have ever seen in entertainment.

That they are nice and helpful.

They are understanding and work with any issues you have

The communication at this job is good amonst the leaders

they are all nice and approachable

That most of the team are helpful and very understanding of different situations. Aswell as being able to take responsibility for certain situations.

theyre very helpful and accomodating

The manager at my specific location cares a lot about the crew mebers.

Their ability to quickly defuse or end any adverse situations.

They are down to earth understanding people they have become my family

Review from Product Dept

Awesome group of managers and leadership

There is nothing i like about the leadership now

They coo for sure for sure

I like my GM very much so. We gave great communication and like minded goals.

The managers are incredibly nice in most locations, they are always forgiving and are willing to lend a hand. That is of course until corporate shows up

Review from Operations Dept

Open and honest communication to all

They are the best at what they do

The are professional , excellent

They are all very kind people. They try their best to help you out. Especially since not much time goes into the initial training. So they help you out if you make a mistake

What does the leadership team need to get better at?

Knowing when an employee can’t handle something, we had multiple workers work while they had Covid, in the kitchen as wel

being extremely more helpful and patient with employees

Being more respectful to workers and their time

Be more professional and mature.

Positivity, work environment, care about the store level employees

Communication, training, mentorship, Cleaniless, and keeping it real

treating cast members with respect

Everything As far as communicating training And knowing your position

None of them are ever in uniform theyre always late by an hour so if you open best belive you going to be sitting there losing money because they dont know professionalism. Sometimes they even drink and smoke marijuana on the job and these people run a bussiness for kids.

Communication, ethnic skills,time management, and they need to respect all races. There is no way some managers should be using slang or having people pay them under the table to use the ticket blaster.

Review from Marketing Dept

Work on gaining a strong team / crew who you can depend on.

talking down on their workers and stop bullying us.

They need to get better at communication and knowing how to speak to people without having an attitude

Review from Customer Success Dept

They need to communi with their staff

Listening to its employee. If someone is begging for help dont decline ti help them while at the same time acknowledging the struggle they are going thru and helping everyone else

They need to work on Communcation

They need to get train again

Everything. Ableism in this company is horrific

Communication skills need to be better so much drama

General Manager...the resr of them are fine...it's the General Manager, Edwars Edwardson, who's the problem.

Review from HR Dept
BOTTOM
30%

Leadership Scores are rated in the Bottom 30% of similar size companies on Comparably

Rated CEC Entertainment Leadership the Highest

  • Experience - 6 to 10 Years
    +25%
  • Tenure - 2 to 5 Years
    +22%
  • Department - Operations
    +17%

Rated CEC Entertainment Leadership the Lowest

  • Department - HR
    -45%
  • Department - Customer Success
    -31%
  • Department - Communications
    -27%
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