Cinnabon Culture | Comparably
Cinnabon is a chain of American baked goods stores and kiosks. read more
EMPLOYEE
PARTICIPANTS
71
TOTAL
RATINGS
473

Cinnabon Company Culture

Cinnabon Culture

This score is derived from employee ratings & reviews
3.1/5
Cinnabon's Overall Culture is rated C-

Top Rated Culture Dimensions

Cinnabon CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Jim Holthouser Cinnabon's CEO
Jim Holthouser
73 /100

Diversity at Cinnabon

Top 35%Top 35% of Similar Size Companies on Comparably
B

Diverse employees at Cinnabon have rated Happiness, Outlook, and Retention as the highest categories they have scored

Women at Cinnabon

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Cinnabon have rated CEO Rating, Environment, and Leadership as the highest categories they have scored

Cinnabon eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

9

Cinnabon employees are 9% more likely to recommend Cinnabon as a great place to work

45%Promoters
19%Passives
36%Detractors

Working at Cinnabon

Working at Cinnabon is rated below average by 71 employees, across various culture dimensions. Cinnabon employees rate CEO Rating highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Cinnabon’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Atlanta. See below in detail how working at Cinnabon was rated by employees.

Overall Company Culture at Cinnabon

C-

Overall Company Culture at Cinnabon is rated C-

Last updated 4 days ago

Bottom
35%

Cinnabon ranks in the Bottom 35% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 71 Employees

View Results
0
20
40
60
80
100
Sales
73
Sales73

Cinnabon Employee Reviews

Out of 42 Cinnabon employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Cinnabon improve their work culture.

74%
26%
Positive Reviews74%
Constructive Feedback26%

Positive Reviews From Cinnabon Employees

  • What do you like best about the leadership team?
    Frie sin uhhhhh bon ?
  • What did you like most about the interview process?
    It is difficult but i am learning
  • What makes you most happy at work?
    I am working with great managers and wonderful team

Constructive Feedback From Cinnabon Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    been employed with cinnabon for 8 years & never qualified for benefits
  • What does the leadership team need to get better at?
    Time efficiency, Many times we run out of nessesities at the end of the day
  • What's going wrong and how can it be improved?
    Paid breaks and better manageable and organization

Cinnabon Company Information

Cinnabon Company Overview

Cinnabon is a chain of American baked goods stores and kiosks.

Cinnabon Mission, Vision & Values

Cinnabon Mission & Values

Our mission is to spread warmth – not only in our Bakeries, but also in our community. Just as we reward our guests with fresh baked flavor, Cinnabon® has partnered with several charities that reward deserving men and women for their selfless efforts. Our philosophy is to serve those who serve others.

HeadquarterAtlanta, GA 30342
United States of America
Websitewww.cinnabon.com/
Founding Date1985
Company StatusPrivate

Cinnabon Competitors

Cinnabon competitors include Corner Bakery Cafe and Krispy Kreme. Cinnabon ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Cinnabon compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Cinnabon's Logo
    Cinnabon
    3.1/5
  2. #2
    Corner Bakery Cafe's Logo
    Corner Bakery Cafe
    2.5/5
  3. #3
    Krispy Kreme's Logo
    Krispy Kreme
    2.5/5
  • Culture Video

Cinnabon Employees

71 employees at Cinnabon have reviewed Cinnabon across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.

Overall, the 71 Cinnabon employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Cinnabon are mostly dissatisfied with their total compensation at Cinnabon, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Cinnabon are not very pleased with their team. 71 Participants grade the quality of their coworkers a D. Half of them believe the meetings at Cinnabon are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Cinnabon believe the environment at Cinnabon is positive. Most Participants believe the pace of work at Cinnabon is comfortably fast. About 59% of the employees at Cinnabon work 8 hours or less, while 18% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Cinnabon are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Cinnabon - Employee Onboarding

The prevailing opinion from Comparably users in Atlanta about their company is that it was very prepared on their first day. Atlanta employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Cinnabon KPIs and OKRs

At this moment no Cinnabon employees have provided insight into whether or not they clearly understand Cinnabon's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Cinnabon CEO & Leadership

Cinnabon CEO - Jim Holthouser

Jim Holthouser Cinnabon's CEO
73 /100

Cinnabon’s CEO Jim Holthouser started in this role in 2020. Jim’s approval rate is just above average, putting Jim in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Atlanta. Jim Holthouser is well regarded by employees for the Manager Cinnabon offers, and ranks among the Top 50% of CEOs by employees in that category. Jim is most liked by Female employees and employees in the Sales department. When compared to Cinnabon’s competitors, Jim Holthouser ranks just above Corner Bakery Cafe’s CEO Mike Hislop. With Jim’s leadership, Cinnabon employee respondents are most happy about their Manager and Leadership. Jim was rated slightly below average for Compensation.

Cinnabon Leadership

The Cinnabon Executive Team is rated a “C” and led by CEO Jim Holthouser, Vice President Operations Reginald Coachman, and CMO & VP of Marketing Karyn S

  • Jim Holthouser  CEO / President

    Jim Holthouser CEO / President

    Jim Holthouser serves as the CEO / President of Cinnabon.

  • Reginald Coachman Vice President Operations

    Reginald Coachman serves as the Vice President Operations of Cinnabon. Reginald started at Cinnabon in June of 2017.... read more

  • Karyn S CMO & VP of Marketing

    Karyn S serves as the CMO & VP of Marketing of Cinnabon. Karyn currently resides in the Greater Atlanta Area.

  • Vincent Yeung Franchise Partner

    Vincent Yeung serves as the Franchise Partner of Cinnabon.

  • Vanessa Alday General Manager

    Vanessa Alday serves as the General Manager of Cinnabon.

  • Sergio Barroso General Manager

    Sergio Barroso serves as the General Manager of Cinnabon.

  • Edward Brockavich ex general manager

    Edward Brockavich serves as the ex general manager of Cinnabon.

  • Mariela C GM

    Mariela C serves as the GM of Cinnabon.

  • Wendy Dudenas President of Operations for Franchisee

    Wendy Dudenas serves as the President of Operations for Franchisee of Cinnabon.

Diversity & Inclusion at Cinnabon

Diverse employees at Cinnabon score the company 82/100 across various culture categories, placing Cinnabon in the Top 35% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cinnabon across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Cinnabon PTO

Cinnabon's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Cinnabon Careers

Cinnabon Jobs

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Frequently Asked Questions regarding Cinnabon

Who is the CEO of Cinnabon?

Cinnabon CEO is Jim Holthouser, their score by employees is 73

What is Cinnabon eNPS?

The eNPS for Cinnabon is 9

Who are Cinnabon competitors?

Cinnabon main competitors are Corner Bakery Cafe, Krispy Kreme

Who is Cinnabon leadership?

Reginald Coachman, Karyn S & Vincent Yeung are part of Cinnabon leadership, Jim Holthouser is the CEO

Does Cinnabon allow employees to work from home?

34% of the employees of Cinnabon report that they work hybrid - 1-2 days in office

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