


Diverse employees at Cinnabon have rated Happiness, Outlook, and Retention as the highest categories they have scored
Women at Cinnabon have rated CEO Rating, Environment, and Leadership as the highest categories they have scored
Cinnabon employees are 9% more likely to recommend Cinnabon as a great place to work
| 45% | Promoters |
|---|---|
| 19% | Passives |
| 36% | Detractors |
Working at Cinnabon is rated below average by 71 employees, across various culture dimensions. Cinnabon employees rate CEO Rating highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Cinnabon’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Atlanta. See below in detail how working at Cinnabon was rated by employees.
Overall Company Culture at Cinnabon is rated C-
Last updated 4 days ago
Cinnabon ranks in the Bottom 35% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Out of 42 Cinnabon employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Cinnabon improve their work culture.
| Positive Reviews | 74% |
|---|---|
| Constructive Feedback | 26% |
What do you like best about the leadership team?Frie sin uhhhhh bon ?
What did you like most about the interview process?It is difficult but i am learning
What makes you most happy at work?I am working with great managers and wonderful team
Why do you feel undervalued and what would make you feel better about your compensation?been employed with cinnabon for 8 years & never qualified for benefits
What does the leadership team need to get better at?Time efficiency, Many times we run out of nessesities at the end of the day
What's going wrong and how can it be improved?Paid breaks and better manageable and organization
Cinnabon is a chain of American baked goods stores and kiosks.
Our mission is to spread warmth – not only in our Bakeries, but also in our community. Just as we reward our guests with fresh baked flavor, Cinnabon® has partnered with several charities that reward deserving men and women for their selfless efforts. Our philosophy is to serve those who serve others.
| Headquarter | Atlanta, GA 30342 United States of America |
|---|---|
| Website | www.cinnabon.com/ |
| Founding Date | 1985 |
| Company Status | Private |
Cinnabon competitors include Corner Bakery Cafe and Krispy Kreme. Cinnabon ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Cinnabon compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

71 employees at Cinnabon have reviewed Cinnabon across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.
Overall, the 71 Cinnabon employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Cinnabon are mostly dissatisfied with their total compensation at Cinnabon, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Cinnabon are not very pleased with their team. 71 Participants grade the quality of their coworkers a D. Half of them believe the meetings at Cinnabon are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Cinnabon believe the environment at Cinnabon is positive. Most Participants believe the pace of work at Cinnabon is comfortably fast. About 59% of the employees at Cinnabon work 8 hours or less, while 18% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Cinnabon are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Atlanta about their company is that it was very prepared on their first day. Atlanta employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Cinnabon employees have provided insight into whether or not they clearly understand Cinnabon's KPIs and OKRs.
Cinnabon’s CEO Jim Holthouser started in this role in 2020. Jim’s approval rate is just above average, putting Jim in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Atlanta. Jim Holthouser is well regarded by employees for the Manager Cinnabon offers, and ranks among the Top 50% of CEOs by employees in that category. Jim is most liked by Female employees and employees in the Sales department. When compared to Cinnabon’s competitors, Jim Holthouser ranks just above Corner Bakery Cafe’s CEO Mike Hislop. With Jim’s leadership, Cinnabon employee respondents are most happy about their Manager and Leadership. Jim was rated slightly below average for Compensation.
The Cinnabon Executive Team is rated a “C” and led by CEO Jim Holthouser, Vice President Operations Reginald Coachman, and CMO & VP of Marketing Karyn S
Jim Holthouser CEO / President
Jim Holthouser serves as the CEO / President of Cinnabon.
Reginald Coachman Vice President Operations
Reginald Coachman serves as the Vice President Operations of Cinnabon. Reginald started at Cinnabon in June of 2017.... read more
Karyn S CMO & VP of Marketing
Karyn S serves as the CMO & VP of Marketing of Cinnabon. Karyn currently resides in the Greater Atlanta Area.
Vincent Yeung Franchise Partner
Vincent Yeung serves as the Franchise Partner of Cinnabon.
Vanessa Alday General Manager
Vanessa Alday serves as the General Manager of Cinnabon.
Sergio Barroso General Manager
Sergio Barroso serves as the General Manager of Cinnabon.
Edward Brockavich ex general manager
Edward Brockavich serves as the ex general manager of Cinnabon.
Mariela C GM
Mariela C serves as the GM of Cinnabon.
Wendy Dudenas President of Operations for Franchisee
Wendy Dudenas serves as the President of Operations for Franchisee of Cinnabon.
Diverse employees at Cinnabon score the company 82/100 across various culture categories, placing Cinnabon in the Top 35% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cinnabon across various culture dimensions.
Cinnabon's PTO and Vacation policy typically gives 20-30 days off a year.

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Who is the CEO of Cinnabon?
Cinnabon CEO is Jim Holthouser, their score by employees is 73
What is Cinnabon eNPS?
The eNPS for Cinnabon is 9
Who are Cinnabon competitors?
Cinnabon main competitors are Corner Bakery Cafe, Krispy Kreme
Who is Cinnabon leadership?
Reginald Coachman, Karyn S & Vincent Yeung are part of Cinnabon leadership, Jim Holthouser is the CEO
Does Cinnabon allow employees to work from home?
34% of the employees of Cinnabon report that they work hybrid - 1-2 days in office