84
out of 100
Citizens Financial Group Claimed Company
Citizens Financial Group, Inc. is a financial service provider of retail and commercial banking products and services. read more
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Citizens Financial Group Competitors
Citizens Financial Group competitors include U.S. Bank, Boston Private, Fifth Third Bank, Hudson City Bancorp and KeyCorp. Citizens Financial Group ranks 3rd in Gender Score on Comparably vs its competitors. See below how Citizens Financial Group compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
N/A
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See Citizens Financial Group Culture vs Competitors:
- 1st
U.S. Bank74 / 100 - 2nd
Boston Private74 / 100 - 3rd
Fifth Third Bank61 / 100 - 4thCitizens Financial Group46 / 100
Citizens Financial Group Competitors at a Glance
CEO Ratings Comparison
Citizens Financial Group's CEO Score Ranks 4th
20 Employees at Citizens Financial Group rate Bruce Van Saun a 54 out of 100, which ranks them 4th below Fifth Third Bank's CEO,Greg D. Carmichael. Last rating was today.
- 1st
Clayton DeutschBoston Private7 Employees at Boston Private rate Clayton Deutsch a 84 out of 100, which ranks them 1st out of Citizens Financial Group's competitors. Last rating was months ago.
- 2nd
Andrew CecereU.S. Bank75out of 100635 Employees at U.S. Bank rate Andrew Cecere a 75 out of 100, which ranks them 2nd out of Citizens Financial Group's competitors. Last rating was 8 days ago.
- 3rd
Greg D. CarmichaelFifth Third Bank60out of 100141 Employees at Fifth Third Bank rate Greg D. Carmichael a 60 out of 100, which ranks them 3rd out of Citizens Financial Group's competitors. Last rating was 13 days ago.
Product Quality Score Comparison
Citizens Financial Group Ranks 4th in Product Quality Score
51 Customers rate Citizens Financial Group's Product Quality Score a 1.5/5, which ranks it 4th against its competitors, below Fifth Third Bank.
NPS Comparison
Citizens Financial Group Ranks 4th in Net Promoter Score
56 Customers rate Citizens Financial Group's Net Promoter Score a -68, which ranks it 4th against its competitors, below Fifth Third Bank. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Citizens Financial Group to a friend?”.
Pricing Score Comparison
Citizens Financial Group Ranks 4th in Pricing Score
46 Customers rate Citizens Financial Group's Pricing Score a 1.7/5, which ranks it 4th against its competitors, below Fifth Third Bank.
Customer Service Comparison
Citizens Financial Group Ranks 4th in Customer Service
44 Customers rate Citizens Financial Group's Customer Service a 1.7/5, which ranks it 4th against its competitors, below Fifth Third Bank.
Overall Culture Score Comparison
Citizens Financial Group Ranks 4th in Overall Culture Score
22 Employees rate Citizens Financial Group's Overall Culture a 46/100, which ranks it 4th against its competitors, below Fifth Third Bank. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Citizens Financial Group Ranks 4th in Employee Net Promoter Score
18 Employees rate Citizens Financial Group's Employee Net Promoter Score a -51, which ranks it 4th against its competitors, below Fifth Third Bank. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Citizens Financial Group to a friend?”.
Gender Score Comparison
Citizens Financial Group Ranks 3rd in Gender Score
3 Employees rate Citizens Financial Group's Gender Score a 40/100, which ranks it 3rd against its competitors, below Fifth Third Bank. The Gender Score tracks how positively women rate their experience at Citizens Financial Group.
Diversity Score Comparison
Not Enough Ratings To Rank Citizens Financial Group
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