Citizens Financial Group Employee Reviews

Great people but managers don't care about progression of your career. This leads to talent leaving for no reason but the fact they've hit a dead end. People want to grow and work hard but you have to give them a chance.

My overall experience is pretty good I work with some great hard workers and we work really effectively as a team.

There's a woman on the team

close minded to change and being innovative

They communicate their message to colleagues in all departments pretty often but there seems to be a disconnect between how things really are at the ground level and what is being communicated to leadership. Therefore they're unable to make the most sound decisions.

The leadership team needs to be trained and educated in the actual work being done. They tend to set rules and regulations that make no sense in regards to the work being done it actually slows the process down. They would realize this is they had more training about the actual job being done.

more incentive to stay, salaries just stay where you come in

More competitive benefits and salary in comparison to industry standard.

The managers and supervisors get paid almost double what a senior ops gets paid. The difference is the OPS actual does it all. They process the work, help others and do the training. The supervisors and managers only hit an approval button and deal with scheduling. The pay should be more equal.

we are expanding and doing a great job at being on the offense

Comraderie and genuine care for each other's well being. Met some of the best people at this company. Unfortunately that stops the further up you go. Perhaps that is just the corporate standard.

I love the team it’s very diverse, and full of hard workers. Every worker wants to perform with 100 percent quality. They are all hard workers and do not get enough credit. They are a great team, they follow the rules even if they aren’t strictly enforced.

Career growth. Making colleagues feel like they are really playing a part and if they work hard enough they can progress.

The company needs to be more focused on the actual workers who are preforming all tasks which make them look good. They get bonuses for meeting quota but the workers do all the work. Some been there for 20 years, but don’t no what they’re doing. but m

Last decision making by management

went quicker than usual i believe

Questions are reasonable and the recruiter is a real person.

I liked that in the interview they were very nice, made me feel comfortable and they explained all and every detail about the job good or bad.

i do things to help people enjoy work more

The people are great and immediate manager cares.