Citizens Financial Group – My overall experience is pretty good I work with some great hard workers and we work really effectively as a team. | Comparably

Citizens Financial Group – My overall experience is pretty good I work with some great hard workers and we work really effectively as a team.

Citizens Financial Group Claimed Company
Citizens Financial Group, Inc. is a financial service provider of retail and commercial banking products and services. read more
EMPLOYEE
PARTICIPANTS
22
TOTAL
RATINGS
346
HR or Marketing? Claim Your Free Employer Account

My overall experience is pretty good I work with some great hard workers and we work really effectively as a team.

What did you like most about the interview process?

I liked that in the interview they were very nice, made me feel comfortable and they explained all and every detail about the job good or bad.

What are some of the best things about your team?

I love the team it’s very diverse, and full of hard workers. Every worker wants to perform with 100 percent quality. They are all hard workers and do not get enough credit. They are a great team, they follow the rules even if they aren’t strictly enforced.

What needs to change to make the company culture better?

The company needs to be more focused on the actual workers who are preforming all tasks which make them look good. They get bonuses for meeting quota but the workers do all the work. Some been there for 20 years, but don’t no what they’re doing. but m

Why do you feel undervalued and what would make you feel better about your compensation?

The managers and supervisors get paid almost double what a senior ops gets paid. The difference is the OPS actual does it all. They process the work, help others and do the training. The supervisors and managers only hit an approval button and deal with scheduling. The pay should be more equal.

What does the leadership team need to get better at?

The leadership team needs to be trained and educated in the actual work being done. They tend to set rules and regulations that make no sense in regards to the work being done it actually slows the process down. They would realize this is they had more training about the actual job being done.

×
Rate your company