CLARABRIDGE, INC. Culture | Comparably
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CLARABRIDGE, INC. Claimed Company
Clarabridge helps business win the hearts and minds of their customers with the industry leading Customer Experience Management platform. read more
EMPLOYEE
PARTICIPANTS
6
TOTAL
RATINGS
138

CLARABRIDGE, INC. Company Culture

CLARABRIDGE, INC. Culture

This score is derived from employee ratings & reviews
3.3/5
CLARABRIDGE, INC. Overall Culture is rated C

Top Rated Culture Dimensions

CLARABRIDGE, INC. CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Mark Bishof CLARABRIDGE, INC. CEO
Mark Bishof
77 /100

Diversity at CLARABRIDGE, INC.

Women at CLARABRIDGE, INC.

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at CLARABRIDGE, INC. have rated Outlook, Manager, and Team as the highest categories they have scored

CLARABRIDGE, INC. eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

17

CLARABRIDGE, INC. employees are 17% more likely to recommend CLARABRIDGE, INC. as a great place to work

50%Promoters
17%Passives
33%Detractors

Working at CLARABRIDGE, INC.

Working at CLARABRIDGE, INC. is rated below average by 6 employees, across various culture dimensions. CLARABRIDGE, INC. employees rate CEO Rating highest among all categories, and think that Meetings and Professional Development have the most room for improvement, putting CLARABRIDGE, INC.’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Washington, DC. See below in detail how working at CLARABRIDGE, INC. was rated by employees.

Overall Company Culture at CLARABRIDGE, INC.

C

Overall Company Culture at CLARABRIDGE, INC. is rated C

Last updated months ago

Bottom
45%

CLARABRIDGE, INC. ranks in the Bottom 45% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

CLARABRIDGE, INC. Employee Reviews

Out of 13 CLARABRIDGE, INC. employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping CLARABRIDGE, INC. improve their work culture.

62%
38%
Positive Reviews62%
Constructive Feedback38%

Positive Reviews From CLARABRIDGE, INC. Employees

  • What do you like best about the leadership team?
    their transparency and ingenuity to continue developing a leading product and team
  • What is the best part about your compensation package?
    The bonus and additional perks -- the maternity plan is great along with equity incentives
  • What are some of the best things about your team?
    I am never the smartest person in the room; I never stop learning from them

Constructive Feedback From CLARABRIDGE, INC. Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Management and executive leadership is clueless and are just plain liars. Don?
  • What do your coworkers need to improve and how could you work together better?
    Front line management is terrible
  • What needs to change to make the company culture better?
    Central team area VP needs to go

CLARABRIDGE, INC. Company Information

CLARABRIDGE, INC. Company Overview

Clarabridge helps business win the hearts and minds of their customers with the industry leading Customer Experience Management platform.

CLARABRIDGE, INC. Mission, Vision & Values

CLARABRIDGE, INC. Mission Statement

Our mission is to help businesses win the hearts of their customers. We achieve it through our award-winning leadership, best-in-class technology, and experience with hundreds of major brands.

CLARABRIDGE, INC. Values

The code is the result of hundreds of hours spent listening to Clarabridge employees and then researching, discussing and refining what we learned. Obsessed. WITH OUR CUSTOMERS' SUCCESS. Passionate. INNOVATORS. Invested. IN THE POWER OF HONESTY. Driven. TO ACHIEVE THROUGH TEAMWORK. Hungry. TO BUILD, GROW AND LEARN.

HeadquarterReston, VA 20191
United States of America
Websitewww.clarabridge.com
Founding Date2006
Tel571-299-1800
Company StatusPrivate

CLARABRIDGE, INC. Competitors

CLARABRIDGE, INC. competitors include Medallia, Informatica, Cloudera, and Spredfast. CLARABRIDGE, INC. ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how CLARABRIDGE, INC. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Medallia's Logo
    Medallia
    4.9/5
  2. #2
    Informatica's Logo
    Informatica
    4.9/5
  3. #3
    Cloudera's Logo
    Cloudera
    4.1/5
  4. #4
    Spredfast's Logo
    Spredfast
    3.8/5
  5. #5
    CLARABRIDGE, INC. Logo
    CLARABRIDGE, INC.
    3.3/5

CLARABRIDGE, INC. Employees

6 employees at CLARABRIDGE, INC. have reviewed CLARABRIDGE, INC. across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 6 CLARABRIDGE, INC. employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CLARABRIDGE, INC. are generally satisfied with their total compensation at CLARABRIDGE, INC., which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CLARABRIDGE, INC. are generally satisfied with their team. 6 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at CLARABRIDGE, INC. are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CLARABRIDGE, INC. believe the environment at CLARABRIDGE, INC. is positive. Most Participants believe the pace of work at CLARABRIDGE, INC. is moderate. About 80% of the employees at CLARABRIDGE, INC. work 8 hours or less.

Overall, the employees at CLARABRIDGE, INC. are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CLARABRIDGE, INC. - Employee Onboarding

The prevailing opinion from employees about joining CLARABRIDGE, INC. is that the company was very prepared on their first day. CLARABRIDGE, INC. employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CLARABRIDGE, INC. KPIs and OKRs

Employees’ understanding of CLARABRIDGE, INC. KPIs and OKRs is essential for its success. Out of 2 CLARABRIDGE, INC. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CLARABRIDGE, INC. CEO & Leadership

CLARABRIDGE, INC. CEO - Mark Bishof

Mark Bishof CLARABRIDGE, INC. CEO
77 /100

Mark’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Washington, DC. CLARABRIDGE, INC.’s CEO is highly regarded especially by Female employees and Caucasian employees. Compared to CLARABRIDGE, INC.’s competitors, Mark Bishof ranks right above Cloudera CEO Marty Cole. Under Bishof’s leadership, CLARABRIDGE, INC. employee respondents are most happy about their Outlook and the company’s Manager. Meetings and Gender are two areas, according to respondents, where CLARABRIDGE, INC. could stand to see real improvement.

CLARABRIDGE, INC. Leadership

The CLARABRIDGE, INC. Executive Team is rated a “C+” and led by CEO Mark Bishof, Co-Founder, President and Director Sid Banerjee, and Senior Vice President of Global Professional Services Ines Thornburg

  • Mark Bishof  CEO / President

    Mark Bishof CEO / President

    Mark Bishof serves as the CEO / President of CLARABRIDGE, INC..

  • Sid Banerjee Co-Founder, President and Director

    Mr. Sid Banerjee Co-founded Clarabridge, Inc. in 2005 and serves as its President. Mr. Banerjee served as the Chief... read more

  • Ines Thornburg Senior Vice President of Global Professional Services

    Ms. Ines Thornburg has been Senior Vice President of Global Professional Services at Clarabridge, Inc. since March 03,... read more

  • Emily Markmann Senior Vice President of Talent & Culture

    Ms. Emily Markmann serves as Senior Vice President of Talent & Culture at Clarabridge, Inc. Ms. Markmann drives... read more

  • Sal Uslugil Chief Revenue Officer

    Mr. Sal Uslugil has been the Chief Revenue Officer of Clarabridge, Inc. since aug 3, 2015. Mr. Uslugil leads... read more

  • Bas Brukx Chief Financial Officer

    Mr. Bas Brukx has been Chief Financial Officer at Clarabridge, Inc., since March 2013. Mr. Brukx has more than 17 years... read more

  • Ram Ramachandran Senior Vice President of Engineering

    Mr. Ram Ramachandran has been Senior Vice President of Engineering at Clarabridge, Inc. since March 03, 2016. At... read more

  • Gabby Wong Senior Vice President of Global Services and Support

    Ms. Gabby Wong serves as Senior Vice President of Global Services and Support at Clarabridge, Inc. Ms. Wong served as... read more

  • Nithi Vivatrat Chief Product Officer

    Mr. Nithi Vivatrat has been a Chief Product Officer of Clarabridge, Inc since September 2013. As a Chief Product Officer... read more

CLARABRIDGE, INC. Salaries

How much does CLARABRIDGE, INC. pay?

How much do people at CLARABRIDGE, INC. get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CLARABRIDGE, INC. is $100,800, or $48 per hour, while the estimated median salary is $143,972, or $69 per hour.

At CLARABRIDGE, INC., the highest paid job is a General Counsel at $235,637 annually and the lowest is an Admin Assistant at $44,624 annually. Average CLARABRIDGE, INC. salaries by department include: Operations at $87,993, HR at $95,933, IT at $104,446, and Marketing at $117,155. Half of CLARABRIDGE, INC. salaries are above $143,972.

5 employees at CLARABRIDGE, INC. rank their Compensation in the Top 50% of similar sized companies in the US (based on 19 ratings) while 5 employees at CLARABRIDGE, INC. rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 7 ratings).

Last updated months ago.

1st Percentile
$77k
$77k1st Percentile
20th Percentile
$111k
$111k20th Percentile
40th Percentile
$144k
$144k40th Percentile
60th Percentile
$187k
$187k60th Percentile
80th Percentile
$271k
$271k80th Percentile
100th Percentile
$349k
$349k100th Percentile
$100,800*
Average Compensation
$143,972*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CLARABRIDGE, INC. Salaries by Department

Explore CLARABRIDGE, INC. Salaries

Diversity & Inclusion at CLARABRIDGE, INC.

The Diversity score provides insights into how diverse employees feel and rate their work experience at CLARABRIDGE, INC. across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

CLARABRIDGE, INC. Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

CLARABRIDGE, INC. PTO

CLARABRIDGE, INC. PTO and Vacation policy typically gives unlimited days off a year. CLARABRIDGE, INC. benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy0%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CLARABRIDGE, INC. Careers

CLARABRIDGE, INC. Jobs

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H1B Visa

In 2019, CLARABRIDGE, INC. applied for 6 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

6
Total Applied
  • 100% Granted (6 out of 6)
  • 0% Denied ( out of 6)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Let CLARABRIDGE, INC. Know You Want To Work There

Frequently Asked Questions regarding CLARABRIDGE, INC.

Who is the CEO of CLARABRIDGE, INC.?

CLARABRIDGE, INC. CEO is Mark Bishof, their score by employees is 77

What is CLARABRIDGE, INC. eNPS?

The eNPS for CLARABRIDGE, INC. is 17

What is the salary for Director of Business Development in CLARABRIDGE, INC.?

Director of Business Development average salary in the US is 183k

What are the salaries in the Product in CLARABRIDGE, INC.?

The average salaries for Product in CLARABRIDGE, INC. is 143k

Who are CLARABRIDGE, INC. competitors?

CLARABRIDGE, INC. main competitors are Medallia, Informatica, Cloudera, Spredfast

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