Claro Enterprise Solutions Culture | Comparably
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Claro Enterprise Solutions, an América Móvil subsidiary, is a leading source provider of Network Connectivity and communication, Cloud, IoT, and IT Managed Services, delivering scalable solutions with layers of security, global expertise, and dependable customer support. By empowering a people-first culture, our diverse teams closely collaborate with clients, enabling businesses to thrive with our integrated secure-by-design and expertly curated portfolio of technology solutions customized and designed to help optimize business operations. read more
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EMPLOYEE
PARTICIPANTS
126
TOTAL
RATINGS
3658

Claro Enterprise Solutions Company Culture

Claro Enterprise Solutions Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.6/5

Top Rated Culture Dimensions

Claro Enterprise Solutions CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Andres Mosquera Claro Enterprise Solutions' CEO
Andres Mosquera
91 /100

Diversity at Claro Enterprise Solutions

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at Claro Enterprise Solutions have rated Team, CEO Rating, and Executive Team as the highest categories they have scored

Women at Claro Enterprise Solutions

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Claro Enterprise Solutions have rated Team, CEO Rating, and Executive Team as the highest categories they have scored

Claro Enterprise Solutions eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

48

Claro Enterprise Solutions employees are 48% more likely to recommend Claro Enterprise Solutions as a great place to work

60%Promoters
28%Passives
12%Detractors

Working at Claro Enterprise Solutions

Working at Claro Enterprise Solutions is rated highly by 126 employees, across various culture dimensions. Claro Enterprise Solutions employees are most satisfied about CEO Rating, Executive Team, and Happiness categories, putting Claro Enterprise Solutions’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Claro Enterprise Solutions was rated by employees.

Overall Company Culture at Claro Enterprise Solutions

A

Overall Company Culture at Claro Enterprise Solutions is rated A

Last updated months ago

Top
10%

Claro Enterprise Solutions ranks in the Top 10% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 126 Employees

View Results
0
20
40
60
80
100
Finance
88
Finance88
Human Resources
87
Human Resources87
Product
86
Product86
Sales Operation
85
Sales Operation85
Information Technology
84
Information Technology84
Marketing
84
Marketing84
Network Services
84
Network Services84
Pre-Sales
83
Pre-Sales83
Sales
82
Sales82
Customer Care
79
Customer Care79
POP Operations
72
POP Operations72
Channel
71
Channel71

Claro Enterprise Solutions Employee Reviews

Out of 972 Claro Enterprise Solutions employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Claro Enterprise Solutions improve their work culture.

92%
8%
Positive Reviews92%
Constructive Feedback8%

Positive Reviews From Claro Enterprise Solutions Employees

  • What are some of the best things about your team?
    respect, kindness, solidarity, Honesty and empathy
  • What is the best part about your compensation package?
    Flexibility, home office and holidays,
  • What is most positive about the culture and environment at your company?
    It is the outlook and environment within the organization that are cultivating collaboration, productivity and satisfaction among employees.

Constructive Feedback From Claro Enterprise Solutions Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I would like to leadership will take in consideration to provide an increase in salary to all the employees that have been at CES more than 4 years as a recognition to our commitment to CES. Carrier growth and compensation increases are important incentives to have to keep us happy at CES.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    My area is the core of many others, sometimes there are a lot of dependencies that don't allow my area to achieve 100% of our goals despite all the hard work and time invested.
  • What's going wrong and how can it be improved?
    Having more team building activities to improve how we all work together.

Claro Enterprise Solutions Company Information

Claro Enterprise Solutions Company Overview

Claro Enterprise Solutions, an América Móvil subsidiary, is a leading source provider of Network Connectivity and communication, Cloud, IoT, and IT Managed Services, delivering scalable solutions with layers of security, global expertise, and dependable customer support. By empowering a people-first culture, our diverse teams closely collaborate with clients, enabling businesses to thrive with our integrated secure-by-design and expertly curated portfolio of technology solutions customized and designed to help optimize business operations.

Claro Enterprise Solutions was founded in 1990 and its current CEO is Andres Mosquera. Since its inception 36 years ago, Claro Enterprise Solutions has grown to 207 employees.

Claro Enterprise Solutions Mission, Vision & Values

Claro Enterprise Solutions Mission Statement

We are a people-first company delivering secure and scalable digital solutions for your business!

Claro Enterprise Solutions Values

  • Act - We place integrity, empathy, and professionalism at the center of every colleague and customer interaction.
  • Accountable - We aspire to be recognized as trustworthy and dependable.
  • Adaptable - We approach challenges with curiosity and resourcefulness.
  • Collaborate - We foster a culture of teamwork to exceed common goals.
  • Customer Centric - We are continuously driven to deliver exceptional service.
  • Diverse & Inclusive - We are a people-first company that prioritizes equity and inclusion by celebrating and embracing our differences.
  • Enthusiasm - We are passionate about what we do and the service we provide.
  • Evolve - We are committed to organizational, professional and personal development.
Headquarter3350 nw 148th ave
Miami, FL 33027
United States of America
Websitewww.USClaro.com
Founding Date1990
Tel1-833-992-5276
Company StatusPrivate
Jobswww.usclaro.com/about-us/work-with-us/
Social Sites
  • Beach Clean Up Event

Claro Enterprise Solutions Employees

Claro Enterprise Solutions has 207 employees. 126 employees at Claro Enterprise Solutions have reviewed Claro Enterprise Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 126 Claro Enterprise Solutions employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Claro Enterprise Solutions are pleased with their total compensation at Claro Enterprise Solutions, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Claro Enterprise Solutions are extremely happy with their team. 126 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Claro Enterprise Solutions are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Claro Enterprise Solutions believe the environment at Claro Enterprise Solutions is positive. Most Participants believe the pace of work at Claro Enterprise Solutions is comfortably fast. About 37% of the employees at Claro Enterprise Solutions work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Claro Enterprise Solutions are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Claro Enterprise Solutions employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Claro Enterprise Solutions report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Claro Enterprise Solutions employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Claro Enterprise Solutions employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of Claro Enterprise Solutions employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Claro Enterprise Solutions employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
96% of Claro Enterprise Solutions employees call their work environment positive
Environment

Joining Claro Enterprise Solutions - Employee Onboarding

The prevailing opinion from Comparably users in Fort Lauderdale, FL about their company is that it was very prepared on their first day. Fort Lauderdale, FL employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Claro Enterprise Solutions KPIs and OKRs

Employees’ understanding of Claro Enterprise Solutions' KPIs and OKRs is essential for its success. Out of 126 Claro Enterprise Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 119 have said yes.

AnswerPercent
Yes94%
No6%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Claro Enterprise Solutions CEO & Leadership

Andres Mosquera Claro Enterprise Solutions' CEO
91 /100

Claro Enterprise Solutions CEO Awards and Recognitions

Best CEOs 2023 (Small & Midsize Companies)
Best CEOs for Diversity 2023 (Small & Midsize Companies)
Best CEOs 2022 (Small & Midsize Companies)

Claro Enterprise Solutions’s CEO Andres Mosquera started in this role in 2021. Andres’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Fort Lauderdale, FL. With a high CEO score, Andres Mosquera has won the Best CEOs in 2023. In addition, Andres has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making Claro Enterprise Solutions’s CEO one of the top rated CEOs by diverse employees. Claro Enterprise Solutions’s CEO is highly regarded especially by employees with Entry Level experience, employees in the Finance department, and employees in the Information Technology department. However, employees in the Channel department, employees in the HR department, and employees in the POP Operations department have a less favorable view of the CEO and believe there is room for improvement. Compared to Claro Enterprise Solutions’s competitors, Andres Mosquera ranks right above Aryaka Networks CEO Matt Carter. Under Mosquera’s leadership, Claro Enterprise Solutions employee respondents are most happy about their Executive Team and the company’s Happiness. Gender and Professional Development are two areas, according to respondents, where Claro Enterprise Solutions could stand to see real improvement.

Claro Enterprise Solutions Leadership

The Claro Enterprise Solutions Executive Team is rated an “A+” and led by CEO Andres Mosquera, Chief Operating Officer Cesar Salazar, and VP, Revenue Assurance - US Market Adrianna Peri

  • Andres Mosquera  CEO / President

    Andres Mosquera CEO / President

    Andres Mosquera was named CEO of Claro Enterprise Solutions in November 2021. In this role, Mosquera leads business... read more

  • Cesar Salazar Chief Operating Officer

    Cesar Salazar was named Chief Operating Officer of Claro Enterprise Solutions in October 2021. In this role, he oversees... read more

  • Adrianna Peri VP, Revenue Assurance - US Market

    Adrianna Peri serves as the VP, Revenue Assurance - US Market of Claro Enterprise Solutions.

Claro Enterprise Solutions Salaries

How much does Claro Enterprise Solutions pay?

How much do people at Claro Enterprise Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Claro Enterprise Solutions is $92,628, or $44 per hour, while the estimated median salary is $116,918, or $56 per hour.

At Claro Enterprise Solutions, the highest paid job is an IT Manager at $125,874 annually and the lowest is a Receptionist at $44,056 annually. Average Claro Enterprise Solutions salaries by department include: Admin at $53,843, HR at $95,000, Operations at $73,397, and IT at $104,552. Half of Claro Enterprise Solutions salaries are above $116,918.

126 employees at Claro Enterprise Solutions rank their Compensation in the Top 15% of similar sized companies in the US (based on 253 ratings) while 126 employees at Claro Enterprise Solutions rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 252 ratings).

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
20th Percentile
$91k
$91k20th Percentile
40th Percentile
$114k
$114k40th Percentile
60th Percentile
$165k
$165k60th Percentile
80th Percentile
$268k
$268k80th Percentile
100th Percentile
$347k
$347k100th Percentile
$92,628*
Average Compensation
$116,918*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Claro Enterprise Solutions Salaries by Department

Explore Claro Enterprise Solutions Salaries

Diversity & Inclusion at Claro Enterprise Solutions

Diverse employees at Claro Enterprise Solutions score the company 83/100 across various culture categories, placing Claro Enterprise Solutions in the Top 15% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Claro Enterprise Solutions across various culture dimensions.

Claro Enterprise Solutions is committed to the equal treatment, opportunity, and inclusion of each individual, irrespective of ethnicity, gender, gender identity and expression, religion, sexual orientation, socio-economic status, creed, ancestry, age, disability, marital status, sexual orientation, military or veteran status, or any other criterion. Diversity is an integral part of our culture and further cultivates an inclusive team environment by leveraging the unique perspectives, and values of each individual. Furthermore, as a global, multicultural telecommunications presence, Claro Enterprise Solutions seeks to reflect these values of inclusivity, diversity, and equal treatment through all of our business dealings.

Ranked Culture the Highest

Women 88/100
Department - Pre-Sales
Men 90/100
Department - Finance
Diverse Employees 88/100
Department - Finance

Ranked Culture the Lowest

Women 78/100
Department - HR
Men 75/100
Department - Channel
Diverse Employees 67/100
Department - Channel

Claro Enterprise Solutions Perks & Benefits

16 Paid Company Holidays

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Work From Home Policy
  • Unique Office Space

Claro Enterprise Solutions PTO

Claro Enterprise Solutions' PTO and Vacation policy typically gives 15-20 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Claro Enterprise Solutions Careers

Claro Enterprise Solutions Jobs

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Frequently Asked Questions regarding Claro Enterprise Solutions

What is Claro Enterprise Solutions address?

Claro Enterprise Solutions location is at 3350 nw 148th ave

Who is the CEO of Claro Enterprise Solutions?

Claro Enterprise Solutions CEO is Andres Mosquera, their score by employees is 91

What is Claro Enterprise Solutions eNPS?

The eNPS for Claro Enterprise Solutions is 48

What is the salary for Marketing Operations in Claro Enterprise Solutions?

Marketing Operations average salary in the US is 82k

What are the salaries in the Business Development in Claro Enterprise Solutions?

The average salaries for Business Development in Claro Enterprise Solutions is 91k

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