B
78/100
Class Claimed Company
Class is software developed by Class Technologies Inc., a company founded by software pioneer Michael Chasen. Class adds teaching and learning tools to Zoom and makes the virtual classroom feel like a real classroom. Class is a remote company (you can work from anywhere!), with staff around the world.
Class is backed by prominent Zoom board members and investors, including current Zoom board member Santi Subotovsky, and education and technology leaders like SoftBank, Salesforce Ventures, GSV Ventures, and American quarterback and entrepreneur, Tom Brady. read more
Class Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
I love when I'm able to help my Classmates.
Review from Finance Dept
Growth and achievement that impact the overall
Review from Sales Dept
tied between...contributing to the company in a positive way and the joking around with my coworkers.
Review from Engineering Dept
The fact that I am in control of my own time and schedule. And success for that matter.
Review from Sales Dept
finding bugs, closing bugs and having a productive work day
Review from Product Dept
Interacting with my team - strategizing ways to make things better.
Knowing that my contribution matters to the overall growth of the organization
the people I work with and the end users we are building solutions for
Review from Engineering Dept
able to develop the business with the partners and customers. development Class business around the region and changing the education approach
Review from Sales Dept
being able to contribute every day in different ways across teams.
Review from Customer Support Dept
I love the banter between myself and coworkers
Review from Customer Support Dept
Mentoring new people and connecting with members of the organization I haven't had an opportunity to.
Review from Sales Dept
Learning new things, getting better at my job, getting meetings booked.
Review from Business Development Dept
To be able to create processes from scratch.
Review from Finance Dept
the Cause, purpose, impact, scalability
Review from Sales Dept
Getting challenged to be in my first manager role and that my manager knows that not everything is perfect.
Connecting people with a great solution to their problem
Review from Sales Dept
What I do and the potential of what I/we can achieve together.
Review from Business Development Dept
Find it very rewarding in an environment where it requires to numerous and significant challenges to overcome and still succeed at delivering excellence and quality
Review from Engineering Dept
Same as before, the vision, the mission and the goal.
Review from Engineering Dept
What's going wrong and how can it be improved?
It's mostly because the product doesn't work as it should. As you're bring in customers. there are expectations. I feel like we're hearing things are working as an MVP, but in reality it isn't. It's an integrity/ethics thing.
Review from Sales Dept
It's been a year and the software doesn't work. Sales is overstaffed, all other departments are understaffed. Everyone is beyond burned out. The priority is on SELLING not on making a good product that works and that we can be proud of. It's frustrating.
Review from Sales Dept
I don't see a growth path for myself personally or goals to strive towards. I would like to better understand my success.
Review from Marketing Dept
If the product was more stable, we'd be able to build trust with customers, hold each other accountable, and generally be able to be successful.
Review from Customer Success Dept
There is overall a lack of communication and transparency between teams. Information is hidden from certain teams which hinders others to do their job properly.
Review from Sales Dept
I often feel a lack of priority, with everything being "urgent".
Review from Marketing Dept
Customers are beyond unhappy - facing them without answers or fixes is disheartening. Class was sold to them as being fully functional and ready out of the box and it isn't. Customer trust seems to have been eroded and they're dropping. Morale has plummeted. Coworkers think we're going under. Hope?
Review from Customer Success Dept
Making the product fully functional to clients
Review from Customer Success Dept
The company morale is very negative which is impacting my mental health. I am trying hard to stay positive but some days it's not possible. This negativity is now leaking to our customers too.
Review from Customer Success Dept
I think that we need to hire better and have less tolerance for people who are unprofessional/negative. There are a lot of toxic employees that have a negative outlook toward the product and spoil the well for other people who are new or want to maintain a positive attitude.
Review from Sales Dept
My team is very lean, so there is too much weight put on my shoulders that pull me in many directions and I often feel spread too thin.
Review from Customer Success Dept
The "leadership team" is too large and not directive. The product needs to work, and we need customers who are happy. We have too many tasks but too little time to focus on each.
Review from Marketing Dept
Focus on making the product work.
Review from Sales Dept
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