Class Employee Reviews
Out of 633 Class employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Class improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at Class compared to all other departments at the company. The Product team offered the most constructive feedback, with 16% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Leadership by definition requires a group to lead. Leadership should listen to the group they are leading to be better leaders.
Review from Engineering Dept
They need leadership training. Especially at the team lead level. Hanlon's Razor, Peter Principle, you name it.
Review from Sales Dept
Outlining clear goals and encouraging accountability and ownership
Review from Marketing Dept
Transparency with company goals and plan. More emphasis on career development and culture.
Review from Marketing Dept
Work life balance is really suffering right now. High pressure and unrealistic expectations.
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A small yearly raise. offering certifications to help employees improve and grow at their career. Benefits such as going back to school for career advancement.
Review from Product Dept
Yes to feeling undervalued, skip to compensation talk, too much going on to answer fully
Review from Engineering Dept
The "unlimited vacation" comes with a catch: you can't actually use it, you have to be always-on. My manager was slacking me when I told him I was unavailable because I was in the Urgent Care clinic. That's just unacceptable.
Review from Sales Dept
a monthly gym membership would suffice.
Review from Engineering Dept
I would like a compensation that is equal to the value I bring to the company.
What do your coworkers need to improve and how could you work together better?
The level of maturity needs to be improved across the company. I have some coworkers with who I enjoy collaborating with and others who have a bad attitude and do not communicate professionally. Leadership from the top approves of this behavior which is disappointing.
Review from Sales Dept
What needs to change to make the company culture better?
customer experience focus, we need everyone to build this service oriented approach. we need to listen to solve their issue
Review from Sales Dept
Less bureaucracy. A more expanded layer of people managers, smaller, more focused teams.
Review from Marketing Dept
Work life balance and respect for time outside of work needs to greatly improve. Constantly changing requirements and endless putting out fires really needs to improve. There seems to be no regard for employee stress levels or mental well being.
Review from Product Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Class yet.
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What's going wrong and how can it be improved?
It's mostly because the product doesn't work as it should. As you're bring in customers. there are expectations. I feel like we're hearing things are working as an MVP, but in reality it isn't. It's an integrity/ethics thing.
Review from Sales Dept
It's been a year and the software doesn't work. Sales is overstaffed, all other departments are understaffed. Everyone is beyond burned out. The priority is on SELLING not on making a good product that works and that we can be proud of. It's frustrating.
Review from Sales Dept
I don't see a growth path for myself personally or goals to strive towards. I would like to better understand my success.
Review from Marketing Dept
If the product was more stable, we'd be able to build trust with customers, hold each other accountable, and generally be able to be successful.
Review from Customer Success Dept
There is overall a lack of communication and transparency between teams. Information is hidden from certain teams which hinders others to do their job properly.
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Class yet.
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