Cognia Employee Reviews
Out of 546 Cognia employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping Cognia improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Cognia compared to all other departments at the company. The Product team offered the most constructive feedback, with 11% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
honesty, integrity, teamwork, inclusiveness, discipline
The executives need to work to build trust, transparency with financial information, and commitment to values that are essential for an educational nonprofit.
Review from Product Dept · See Cognia's Response
Recognize employees who are working hard and get rid of staff who just work half days and do not add value to their teams.
Review from Operations Dept · See Cognia's Response
Working together to reduce duplication of efforts as supports are provided for those working in the field with clients
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Vacation days and retirement benefits remain good, but current health insurance plan is very bad. Between skipping COL increases to avoid layoffs (that then happened anyway) and getting very small ones, I am not sure compensation is keeping up with inflation.
Review from Product Dept
I am not full time and do not receive benefits. I was satisfied with the pay until we were given more responsibilities.
I am not under-valued. I am a contractor and not a full-time employee. I don't expect benefits.
Review from Product Dept
The folks that bring the most money into Cognia are paid the least. There is no incentive to bring in more business, do quality work, or improve. All opportunities are given to folks who are directors or above with the RAE's treated as peasants.
Review from Operations Dept · See Cognia's Response
As a part-time worker, the work is increasing yet the compensation remains stagnant.
What do your coworkers need to improve and how could you work together better?
Communication can always be improved upon. Clear defined roles within departments for who handles what, so there isn't always a pass off to someone else when asking questions.
Review from Customer Success Dept
What needs to change to make the company culture better?
More collaboration, more collaboration, more collaboration. We have too many C suite people who think they know everything
· See Cognia's Response
Support greater hybrid flexibility for those that provide services and supports outside of M-F 8-5
Review from Operations Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
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What would you most like to see improved at your company?
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