Compass Employee Reviews
Out of 245 Compass employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Compass improve their work culture. The Sales team, with 87% positive reviews, reports the best experience at Compass compared to all other departments at the company. The Product team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
Working as team makes you feel more powerful
All hard working, an actual team
Review from Operations Dept
The seem interested in your thoughts concerning the job.
Leadership is a bit disconnected with what the average person is doing on the ground floor, but overall not bad.
Review from Operations Dept
Team work nice place of work
Review from Product Dept
What does the leadership team need to get better at?
Vetting their supervisors, area directors and management better.
Everything. Happy workers make great employees
Transparency. Layoffs are very shocking and hearing about them over an email was very awful. Also more transparency taking sabaticals seems like a terrible way to run a business that is also having layoffs
Transparency and proper pay, bonus and raise structure
clear direction. empathy. transparency. listen.
What is the best part about your compensation package?
Medical insurance is great and the best
Health insurance and 100% paid for our dependents
Base component is decently high. Better than FAANGs
marketing package offered to most agents
Review from Sales Dept
Very nice and heplful to the job
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Leadership keeps blaming the market downturn. While it may partially be true, there has been poor management and prioritization of products that have landed us with a loss of benefits and lack of competitive pay.
The average $ that CSMs in my state make is much higher that Compass pays
Comp is way below market standards. Needs adjustment.
Because I've been working for this company for 5 years with no offers to receive a lead title. However, i do lead work. I never have any help and I'm usually always making decisions on my own
Workload has more than doubled with no additional compensation.
What are some of the best things about your team?
Expertise in a hyper local matket. Marketing support
All Hardworking and team players
Review from Operations Dept
Our communication among each other
Some of the most supportive and collaborative people I've worked with in my career!
They are intelligent, hardworking and caring
What do your coworkers need to improve and how could you work together better?
attendance, passion, work ethic, drive
Review from Product Dept
Honesty full disclosure real support
Have more of a system in place
Review from Operations Dept
What is most positive about the culture and environment at your company?
Collaborative events and training available all of the time.
Very friendly, feels like home, comfortable settings
Team environment, hard working and exciting
Review from Operations Dept
We have a unique group of agents that have similar styles and work closely together
Review from Sales Dept
People are really smart and mostly emphatetic
What needs to change to make the company culture better?
Invest in the employees needs and reconize the worth and dedication at the lower level staff. This company in this region has forgotten what great people we are
Hire people that actually know what they are doing instead of someone just trying to beef up their resume.
Review from Product Dept
Work life balance needs to be improved.
Review from Operations Dept
What did you like most about the interview process?
They showed me around the kitchen and it was nice
Relaxing. More of a conversation
Review from Operations Dept
Working with the admin team
Review from Sales Dept
The team is amazing and I was excited to join them
I was presented with marketing materials which were substantially better than anything I had access to, great company!
Review from Sales Dept
What would you improve about your company's interview process?
Too extensive, too many rounds with non decision makers.
Hire people who want to make a difference. Not just lazy people.
Review from Product Dept
What makes you most happy at work?
WHEN WE HAVE FED THOUSANDS OF CADETS IN A TIMELY MANNER
Knowing that I do not have to solve all my problems alone
My team and clients are great
Review from Operations Dept
Being able to work and contribute.
My colleagues and the amount of support we give each other.
What's going wrong and how can it be improved?
Becoming a monopoly and needs to be fair in contracts protecting agents when recruiting
The clients rule the roost. All of us feel that we are just butts in a seat. If you're an engineer you are treated as God and not subject to the effects of COVID on our company such as paycut, or reimbursement.
Review from Marketing Dept
We consistently sacrifice our brand values, guidelines, and general mental well-being for the benefit of our agents.
Review from Marketing Dept
Agents treat the staff like human trash. And the leadership team does nothing to rectify it because they're afraid to lose agents.
Work balance is off. Cult like culture. Start being honest that you are understaffed and making employees feel bad for wanting a personal life.
Review from Finance Dept
What do you like best about your company?
The culture is great and people are friendly
Work environment and the benefits
Review from Sales Dept
What would you most like to see improved at your company?
Total compensation packages and benefits
Communication and the work incentives
Review from Sales Dept