Compass Employee Reviews
Out of 245 Compass employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Compass improve their work culture. The Sales team, with 87% positive reviews, reports the best experience at Compass compared to all other departments at the company. The Product team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Vetting their supervisors, area directors and management better.
Everything. Happy workers make great employees
Transparency. Layoffs are very shocking and hearing about them over an email was very awful. Also more transparency taking sabaticals seems like a terrible way to run a business that is also having layoffs
Transparency and proper pay, bonus and raise structure
clear direction. empathy. transparency. listen.
Why do you feel undervalued and what would make you feel better about your compensation?
Leadership keeps blaming the market downturn. While it may partially be true, there has been poor management and prioritization of products that have landed us with a loss of benefits and lack of competitive pay.
The average $ that CSMs in my state make is much higher that Compass pays
Comp is way below market standards. Needs adjustment.
Because I've been working for this company for 5 years with no offers to receive a lead title. However, i do lead work. I never have any help and I'm usually always making decisions on my own
Workload has more than doubled with no additional compensation.
What do your coworkers need to improve and how could you work together better?
attendance, passion, work ethic, drive
Review from Product Dept
Honesty full disclosure real support
Have more of a system in place
Review from Operations Dept
What needs to change to make the company culture better?
Invest in the employees needs and reconize the worth and dedication at the lower level staff. This company in this region has forgotten what great people we are
Hire people that actually know what they are doing instead of someone just trying to beef up their resume.
Review from Product Dept
Work life balance needs to be improved.
Review from Operations Dept
What would you improve about your company's interview process?
Too extensive, too many rounds with non decision makers.
Hire people who want to make a difference. Not just lazy people.
Review from Product Dept
What's going wrong and how can it be improved?
Becoming a monopoly and needs to be fair in contracts protecting agents when recruiting
The clients rule the roost. All of us feel that we are just butts in a seat. If you're an engineer you are treated as God and not subject to the effects of COVID on our company such as paycut, or reimbursement.
Review from Marketing Dept
We consistently sacrifice our brand values, guidelines, and general mental well-being for the benefit of our agents.
Review from Marketing Dept
Agents treat the staff like human trash. And the leadership team does nothing to rectify it because they're afraid to lose agents.
Work balance is off. Cult like culture. Start being honest that you are understaffed and making employees feel bad for wanting a personal life.
Review from Finance Dept
What would you most like to see improved at your company?
Total compensation packages and benefits
Communication and the work incentives
Review from Sales Dept