Concentra Employee Reviews
Out of 112 Concentra employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Concentra improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Concentra compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Their doors are always open.
They worked with all of us as a team
They are always in meetings
I like the leadership team's attitude and integrity. They seem to genuinely care about employees.
Working with an awesome staff. Excellent team players.
What does the leadership team need to get better at?
Working on the morale of the team
Communication, organization, supporting their teams
Staff should stop being in each other personal business and stop bad mouthing one another. Staff should definitely stop throwing mistakes in people face like people don't make mistakes. Everyone should get crossed trained and not certain people. Every Staff should rotate schedules and job duties
they done care how much OT we work. .just work it and hush
Hopeless. They do not listen to suggestions about eliminating favoritism, bias, discrimination, bullying, ganging up, and harassment especially towards male employees and Asians and throwing the hardest worker under the bus. The working environment is hostile and toxic. Pure evil!
What is the best part about your compensation package?
We all work hard and are paid fairly and in line with market data
My whole family is on my insurance, and it's good insurance at a reasonable price.
Comp. Benefits. Bonuses. 401k. Annual increased.
Nothing. We have very little control over the KPI's needed to get the bonus and are rated on many things beyond our control. Very small raises even for top preformers
The best part is the benifits
Why do you feel undervalued and what would make you feel better about your compensation?
Never had a raise in over 7years. No career advancement opportunities. Poor staffing. Poor continuity of care.
Stock options as a compensation add
No further comment---- it is with pride that I take upcoming action.
To be paid for the job I am performing. To align roles properly
Paid holidays, stock options, more affordable benefits, better 401k match
What are some of the best things about your team?
love my team! These individuals are all exceptionally bright, focused on what is right, work very hard
We work well together, and we help each other out.
There very nice and we work as ateam
Supportive and engaging eager to learn and huomd exciting things for the compnay
My team is amazing!! They work hard for very little recognition from above!
What do your coworkers need to improve and how could you work together better?
They do not care about the work or enviornment. We shall start there.
Negative energy, co workers throw mistakes in my face like mistakes don't happen. Management tells staff things we should know after the fact. If things change while a person is out they are the last to know. Management is too much into personal business. Not properly training staff.
co workers are not the problem .. Management is
All working together to get the job done
Need to work together and focus on customer needs rather than personal priorities.
What is most positive about the culture and environment at your company?
open to all feedback and suggestions. Strong focus on training and education.
I don't have any one thing.
We all are open mind and we get along
Get to work with a bunch of different people and diciplines
It is a pleasant environment and atmosphere.
What needs to change to make the company culture better?
New leadership and the company needs to be restructured.
A better evaluation of jobs being performed when leadership shifts around.
Bring in consultants to look at processes. Try to be proactive instead of reactive and trust your wmployees to do their job instead of micromanaging every little item. One size does not fit all just because something works in one clinic does not mean it will work as well in another. Be flexible.
No teamwork or can do attitude. All roadblocks- no customer service.
What did you like most about the interview process?
This doesn't apply to me as I don't have anyone under me.
It was a quick interview
Review from Customer Support Dept
It was a panel interview but only a few people, so not too intimidating
I like that the first manager was her self. And was comfortablewith questions on both sides.
I just walked in with a resume and had a interview on the spot and next thing I know I am hired
What would you improve about your company's interview process?
There was no need for me to interview five different times. Try to get all of the players together im a room instead of dragging out five different calls.
What makes you most happy at work?
seeing the fruits of everyone's labors come to fruition
Freedom to engage with projects that can be impactful fornpatients and employers
I’m not falling for th
The patients is why we are there to care for and make the feel better
work alone at home WFH
What's going wrong and how can it be improved?
Retrain individuals to respect the privacy of patients.
New top level management and directors
Losing good workers to better companies and general disorganization. There needs to be a top-down push for transparency, unity, and support for workers. Paid holidays and better compensation/benefits are a start, but it needs a whole makeover.
There's a list of things that this company can fix start with meetings and communication and have everyone on the same page.
Stop walk ins on top of appoiintments and that one change would improve the KPI's
What do you like best about your company?
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What would you most like to see improved at your company?
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