Constant Contact – It used to be good. Moving through multiple CEOs it gets worse each time. | Comparably

Constant Contact – It used to be good. Moving through multiple CEOs it gets worse each time.

Constant Contact Claimed Company
A leader in online marketing with a mission to simplify the complex task of marketing your business, so you can achieve real results and sell more online. read more
EMPLOYEE
PARTICIPANTS
113
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RATINGS
1508
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It used to be good. Moving through multiple CEOs it gets worse each time.

What did you like most about the interview process?

It was over a decade ago. Things have changed.

What does the leadership team need to get better at?

Stand up for your employees. Stand up for yourself. Call out bad behavior.

What's going wrong and how can it be improved?

Stop outsourcing to India and Dominican Republic. The customers are not being understood on their technical issues.

What is most positive about the culture and environment at your company?

Each team i interact with is highly efficient and wonderful with their customers. But we're all tired of the toxic environment.

What are some of the best things about your team?

My team is highly talented and skilled, yet they are all tired of being treated like they're easily replaced when they are NOT replaceable.

Why do you feel undervalued and what would make you feel better about your compensation?

Rather than celebrating my tenure, I was informed I've capped out on pay increases. Not one manager reached out to congratulate me on my 12th anniversary. The morale budget has also been removed. No more team lunches or impromptu small gifts.

Other Employee Reviews for Constant Contact

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What needs to change to make the company culture better?

more picnics in Fenway Park

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