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Credible Claimed Company

Credible is a multi-lender marketplace read more

EMPLOYEE PARTICIPANTS: 33

TOTAL RATINGS: 426

CEO: Stephen Dash

Credible Company Culture

Credible Culture

This score is derived from employee ratings & reviews

2.5/5

Credible's Overall Culture is rated D

Top Rated Culture Dimensions

Perks & Benefits

Professional Development

Compensation

D+

Happiness

Gender

Credible CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Stephen Dash

51 /100

Diversity at Credible

N/A

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Women at Credible

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Women at Credible have rated Perks And Benefits, Team, and Meetings as the highest categories they have scored

Credible eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-57

Credible employees are -57% more likely to recommend Credible as a great place to work

14%	Promoters
15%	Passives
71%	Detractors

Working at Credible

Working at Credible is rated below average by 33 employees, across various culture dimensions. Credible employees rate Perks And Benefits highest among all categories, and think that CEO Rating and Work Culture have the most room for improvement, putting Credible’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in San Francisco. See below in detail how working at Credible was rated by employees.

Overall Company Culture at Credible

Overall Company Culture at Credible is rated D

Last updated months ago

Bottom

15%

Credible ranks in the Bottom 15% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

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Credible Employee Reviews

Out of 28 Credible employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Credible improve their work culture.

74%

26%

Positive Reviews	74%
Constructive Feedback	26%

Positive Reviews From Credible Employees

What is the best part about your compensation package?
I like the benefits and bonus potential
Anonymous Review
What do you like best about the leadership team?
They make an honest effort to listen to employee feedback and to be transparent in the company direction.
Anonymous Review
What are some of the best things about your team?
My team is very cooperative and willing to help one another. We have excellent camaraderie, and respect and value one another's opinions.
Anonymous Review

Constructive Feedback From Credible Employees

What's going wrong and how can it be improved?
We were moved under a new manager who had an immediate negative effect on the team, with no improvement forthcoming. She means well, but could use some courses on managing adults and self-evaluation. She doesn't lead by example as much as she may think she does.
Anonymous Review
What needs to change to make the company culture better?
Never saw the office environment as we work from home. The company has mission & value statements that it appears they don't always live by. I don't see the same advancement for black people as I do for others, and whenever the question of diversity comes up, they will throw a white woman at it
Anonymous Review
What does the leadership team need to get better at?
Being more transparent, being open to constructive criticism and other ideas outside their own, being willing to learn from others with more experience, or seek additional help.
Anonymous Review

Credible Company Information

Credible Company Overview

Credible is a multi-lender marketplace

Credible Mission, Vision & Values

Credible Mission Statement

Our mission is to give people the power and confidence to improve their financial future. We do this by bringing simplicity, choice and unbiased support to all of life's important financial decisions.

Credible Values

Exceed Customer Expectations
Do the Right Thing
Get Results
Be Curious
Take Ownership
Be Bold

Credible Mission, Vision & Values

Headquarter	San Francisco, CA United States of America
Website	www.credible.com
Founding Date	2012
Tel	917-275-7762
Company Status	Private

Credible Competitors

Credible competitors include SoFi, CommonBond, and Earnest. Credible ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Credible compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Credible Competitors

Credible Employees

33 employees at Credible have reviewed Credible across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 33 Credible employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Credible are not very pleased with their total compensation at Credible, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Credible are mostly dissatisfied with their team. 33 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Credible are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Credible believe the environment at Credible is positive. Most Participants believe the pace of work at Credible is moderate. About 51% of the employees at Credible work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Credible are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Credible - Employee Onboarding

The prevailing opinion from employees about joining Credible is that the company was very prepared on their first day. Credible employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Credible Employee Onboarding

Credible KPIs and OKRs

At Credible 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Credible's KPIs and OKRs is essential for its success. Out of 5 Credible employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

Answer	Percent
Yes	60%
No	40%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	100%
No	0%

Are the KPIs/OKRs for your department clear?

Credible KPIs & OKRs

Credible CEO & Leadership

Credible CEO - Stephen Dash

51 /100

Stephen’s approval rate is lower compared to CEOs at similar sized companies, putting Stephen in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Francisco. Stephen Dash’s employees rank Credible in the Bottom 45% for Perks And Benefits, in the Bottom 40% for Professional Development, and in the Bottom 25% for Compensation. Dash is generally unpopular with Credible employees, but ranks especially low with employees with Over 10 Years experience. However, Female employees have a slightly more favorable view of the CEO. When compared to Credible’s competitors, Stephen Dash ranks below both CommonBond CEO David Klein and Earnest CEO Louis Beryl.

Credible Leadership

The Credible Executive Team is rated a “D-” and led by CEO Stephen Dash, Chief Marketing Officer Alan Gellman, and VIce President, Operations Jereme Albin

Explore Credible Leadership Team

Diversity & Inclusion at Credible

The Diversity score provides insights into how diverse employees feel and rate their work experience at Credible across various culture dimensions.

Ranked Culture the Highest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore Credible Diversity & Inclusion

Credible PTO

Credible's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Credible's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Credible's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

Answer	Percent
Flex Time	0%
Vacation Policy	100%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	33%
$1000 -$1500/mo	0%
$500 -$1000/mo	67%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Credible PTO Policy

Credible Careers

Credible Jobs

No Recent Jobs found for Credible on Comparably

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H1B Visa

In 2019, Credible applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Total Applied

H1B Applications Outcome

100% Granted (1 out of 1)
0% Denied ( out of 1)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Credible Know You Want To Work There

Overview of Candidates Interested in Credible on Comparably

Candidates By Department

	Product	42%
	Marketing	17%
	IT	17%
	All Industries	17%
	Sales	8%

Candidates By Location

	San Francisco	67%
	Mountain View	8%
	Other	25%

Frequently Asked Questions regarding Credible

Who is the CEO of Credible?

Credible CEO is Stephen Dash, their score by employees is 51

What is Credible eNPS?

The eNPS for Credible is -57

Who are Credible competitors?

Credible main competitors are SoFi, CommonBond, Earnest

Who is Credible leadership?

Alan Gellman, Jereme Albin & Jaideep Vijan are part of Credible leadership, Stephen Dash is the CEO

Does Credible allow employees to work from home?

100% of the employees of Credible report that they work fully remote

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