Crunch Fitness Employee Reviews
Out of 219 Crunch Fitness employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Crunch Fitness improve their work culture. The Sales team, with 59% positive reviews, reports the best experience at Crunch Fitness compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 41% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Being accessible. It's almost impossible to contact local or regional managers for complaints.
Basic management skills when it comes to employees.
Was not a good leader. Seemed to be keeping clients for himself.
Teamwork and leadership, respect , helping and work well with others
More professionalism . More communication
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay and more opportunities for growth within the company.
Pay on time pay on time no one should have to work without pay
Fitness manager encouraged us to work off the clock in order to gain clients.
When you're underpaid to overwork that pretty much sums it up.
Give us a better pay so we don't have to work 2 jobs to pay our bills I work full time and am bearly making it check by check because the cost of living is high now gas prices are going up groceries are going up I have 3 kids and don't qualify for government assistance for food
What do your coworkers need to improve and how could you work together better?
Communication needs improvement! Need to treat others with respect!
If I’m not paid I will no longer wo
The managers need to improve not my coworkers
Being the team that the crunch kulture claims to be
What needs to change to make the company culture better?
It starts with management. The gm and regional gm are very shady and not upfront with their intenions.
Franchise owner saw no boundaries morally or ethically. I worked so much i had a cot in my office to sleep overnight.
Review from Customer Support Dept
New leadership. Benefits need to be offered to full time employees.
Review from Sales Dept
Communication would drastically change the quality of the culture at Crunch. Also, ensuring the right people are in the right roles & if not, replacing them with those that can successfully complete the job(s) at hand. The amount of work is not spread equally & effort put forth is very single-sided
What would you improve about your company's interview process?
Tell the truth let ppl actually know how difficult it is working at crunch
To due professional interviews and not ask about personal life
Review from Sales Dept
Trainers need to be certified. Very unfair for a master trainer to have to fight with coworkers who aren’t even certified over client
Review from Sales Dept
What's going wrong and how can it be improved?
Communication is horrible! By communicating properly and making the effort.
Turnover, poor leadership, communication and lack of integrity.
The gyms a wreck, machines are old and broken (little crunch equipment) facility is also durty (bugs, mold)
Everything is wrong . Management is the main issue
Review from Sales Dept
Company itslef has no control to maintain corporate standards if they exist. Corporation wncourages fraud and theft and ciolating laws in order to pad the bottom line. Franchise owners arent screened. If they can pay they can play.
Review from Customer Support Dept
What would you most like to see improved at your company?
absolutely everything starting with management
Review from Sales Dept