CSG provides customer relationship and account management and billing software for communication industries. read more
CSG Systems International Company Culture
CSG Systems International Culture
This score is derived from employee ratings & reviews3.8/5
CSG Systems International's Overall Culture is rated B
Top Rated Culture Dimensions
Compensation
AHappiness
ARetention
AProfessional Development
A-Team
A-CSG Systems International CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Bret Griess
65 /100
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Diversity at CSG Systems International
N/A
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Anonymously Rate Your Experience & Make Work BetterWomen at CSG Systems International
N/A
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Anonymously Rate Your Experience & Make Work BetterCSG Systems International eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-20
CSG Systems International employees are -20% more likely to recommend CSG Systems International as a great place to work
| 30% | Promoters |
|---|---|
| 20% | Passives |
| 50% | Detractors |
Working at CSG Systems International
Working at CSG Systems International is rated average by 11 employees, across various culture dimensions. CSG Systems International employees are most satisfied about Compensation, Happiness, and Retention categories, putting CSG Systems International’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Denver. See below in detail how working at CSG Systems International was rated by employees.
Overall Company Culture at CSG Systems International
B
Overall Company Culture at CSG Systems International is rated B
Last updated months ago
Top
35%
CSG Systems International ranks in the Top 35% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterCSG Systems International Company Information
CSG Systems International Company Overview
CSG provides customer relationship and account management and billing software for communication industries.
CSG Systems International Mission, Vision & Values
CSG Systems International Vision Statement
CSG is driven by a singular vision: Flexible, seamless, limitless communications, information and content services for everyone. We help our customers thrive in the most dynamic, challenging and complex market conditions imaginable, and we’re passionate about helping you: Optimize your business, addressing your critical need to reduce operating costs, so you can redeploy operating capital to support business growth and transformation. Enable new revenue streams through the monetization of multiple services, across multiple locations and channels, and bringing new services to market quickly. Protect and maintain existing revenue streams by improving service delivery that drives higher customer satisfaction and increases retention. Leverage data and insights to better know your customers, better understand your customers and deliver exceptional experiences. We do this with an unwavering commitment to your success. We’re in this together, and together, you win.
| Headquarter | Englewood, CO United States of America |
|---|---|
| Website | www.csgi.com |
| Founding Date | 1994 |
| Company Status | Public |
CSG Systems International Employees
11 employees at CSG Systems International have reviewed CSG Systems International across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 11 CSG Systems International employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CSG Systems International are pleased with their total compensation at CSG Systems International, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CSG Systems International are pleased with their team. 11 Participants grade the quality of their coworkers an A-. The majority believe the meetings at CSG Systems International are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CSG Systems International believe the environment at CSG Systems International is positive. Most Participants believe the pace of work at CSG Systems International is extremely fast.
Overall, the employees at CSG Systems International are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining CSG Systems International - Employee Onboarding
The prevailing opinion from employees about joining CSG Systems International is that the company was prepared on their first day. CSG Systems International employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
CSG Systems International KPIs and OKRs
Employees’ understanding of CSG Systems International's KPIs and OKRs is essential for its success. Out of 3 CSG Systems International employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
CSG Systems International CEO & Leadership
CSG Systems International CEO - Bret Griess
65 /100
Bret’s approval rate is lower compared to CEOs at similar sized companies, putting Bret in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Denver. Bret Griess’s employees rank CSG Systems International in the Top 10% for Compensation, in the Top 10% for Happiness, and in the Top 10% for Retention.
CSG Systems International Leadership
The CSG Systems International Executive Team is rated a “B-” and led by CEO Bret Griess, Chief Financial Officer and Executive Vice President Randy Wiese, and Executive VP and President of Technology & Products Kenneth M. Kennedy
Bret Griess CEO / President
Mr. Bret C. Griess has been the President of CSG Systems International, Inc. since June 2015 and its Chief Executive... read more
Randy Wiese Chief Financial Officer and Executive Vice President
Mr. Randy R. Wiese has been Chief Financial Officer and Executive Vice President of CSG Systems International, Inc.... read more
Kenneth M. Kennedy Executive VP and President of Technology & Products
Mr. Kenneth M. Kennedy, also known as Ken, has been an Executive Vice President and President of Technology & Products... read more
Derek Locke Chief Strategy Officer and Senior Vice President
Mr. Derek Locke has been the Chief Strategy Officer and Senior Vice President of CSG Systems International Inc. since... read more
Ian Watterson President of Americas & Asia-Pacific
Mr. Ian Watterson has been President, Americas and Asia Pacific at CSG Systems International, Inc. since December 2017.... read more
Gregory L. Cannon Senior Vice President, General Counsel and Corporate Secretary
Mr. Gregory L. Cannon, also known as Greg, has been Senior Vice President, General Counsel and Corporate Secretary at... read more
Lonnie Mahrt Senior VP & Head of Customer Communications Management
Mr. Lonnie Mahrt has been Senior Vice President and Head of Customer Communications Management at CSG Systems... read more
Patrick Costello VP & Controller
Mr. Patrick Costello, also known as Pat serves as Vice President and Controller of CSG Systems International, Inc. Mr.... read more
Kent Steffen President of Global OTT Business
Mr. Kent Steffen has been President of Global OTT Business of CSG Systems International Inc. since March 17, 2016. Mr.... read more
CSG Systems International Salaries
How much does CSG Systems International pay?
How much do people at CSG Systems International get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CSG Systems International is $104,141, or $50 per hour, while the estimated median salary is $102,291, or $49 per hour.
At CSG Systems International, the highest paid job is a Director of Sales at $215,120 annually and the lowest is an Admin Assistant at $45,387 annually. Average CSG Systems International salaries by department include: Legal at $156,187, HR at $129,287, Customer Support at $64,827, and Marketing at $113,073. Half of CSG Systems International salaries are above $102,291.
4 employees at CSG Systems International rank their Compensation in the Top 10% of similar sized companies in the US (based on 16 ratings) while 4 employees at CSG Systems International rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 8 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $102k | $102k | 33rd Percentile |
50th Percentile $158k | $158k | 50th Percentile |
67th Percentile $215k | $215k | 67th Percentile |
83rd Percentile $248k | $248k | 83rd Percentile |
100th Percentile $278k | $278k | 100th Percentile |
$104,141*
Average Compensation
$102,291*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
CSG Systems International Salaries by Department
Diversity & Inclusion at CSG Systems International
The Diversity score provides insights into how diverse employees feel and rate their work experience at CSG Systems International across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
CSG Systems International Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
CSG Systems International PTO
CSG Systems International's PTO and Vacation policy typically gives 0-10 days off a year. CSG Systems International's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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CSG Systems International Careers
CSG Systems International Jobs
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Frequently Asked Questions regarding CSG Systems International
Who is the CEO of CSG Systems International?
CSG Systems International CEO is Bret Griess, their score by employees is 65
What is CSG Systems International eNPS?
The eNPS for CSG Systems International is -20
What is the salary for Copywriter in CSG Systems International?
Copywriter average salary in the US is 76k
What are the salaries in the IT in CSG Systems International?
The average salaries for IT in CSG Systems International is 63k
What are the benefits at CSG Systems International?
CSG Systems International perks and benefits are Dental Insurance & Health Insurance
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