
Its not rocket science, treat your guests as if you invited them in your home
Go back to the basics---Guest-Employee--Investor priorites folks--Quality-Value- & Service-- nobody remembers those days--employes begged for shifts-wow, those were the days!!
Go back to being a "fish house"--maybe not all the way back to the nautical uniforms, but i tell you, not happier crew (or guests)
If you worked the number of hours it to complete all assigned tasks successfully, we were looking at 70 hour weeks, not to mention the close-off-open-mid- off-open-close--vindictive GM