Dave & Buster's Outlook Employee Reviews | Comparably
Dave & Buster's Claimed Company
At Dave & Buster’s, our mission is to create our Guest’s first choice for frequent fun through the best combination of the latest and greatest games, ultimate sports-viewing, extraordinary food and remarkable drinks. read more
EMPLOYEE
PARTICIPANTS
535
TOTAL
RATINGS
3889
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Dave & Buster's Outlook Employee Reviews

What makes you most happy at work?

My earnings and seeing guests have fun and enjoy good food

I am not happy seeing my colleagues and interacting with the nice customers.

The people I work with

again, the regulars were always nice

My customers that i get to interact with

The environment while working with the team

Very few coworkers and the fact that there are games and benefits to take care of myself and family

some of my closer coworkers.

Making sure the guest are happy

Coworkers are wonderful. We suffer together

planning events for kids and helping parents to better understand what they are to expect

The joy meant everyone enjoyed the food drinks and games. We love to see family smile with laughter.

Putting out the best quality product

Working with my fellow serving team

I loved working for the company I love the atmosphere and the coworkers were amazing

Putting smiles on guest faces not letting them leave without a smile

The guest an the hourly staff

Do you even lnow what it is do be an executie chef?

Review from Sales Dept

Seeing firmilar faces daily and friendly coworkers make the place manageable when poor management team is scheduled.

Review from Customer Support Dept

The only thing that makes me happy is my coworkers.

Review from Operations Dept

What's going wrong and how can it be improved?

Our customer service is horrible at least in Concord

Quality is going down to force D&B to match the lower quality, kid-centric Main Event brand instead of being managed as a separate brand with a different demographic.

Time and a half during holidays

I have seen a lot of customers bad mouth the company, food and employees online. They need to schedule more people in the kitchen for effective food orders. Actually train people on the new menu items instead of throwing them in the kitchens yo Rey and learn it on there own.

Lack of communication between employees and managers. Have employees meetings would be a start.

Very poor and disrespectful management

Management and we are understaffed

I believe everything should start with management

practically anything and everything possible you could ever imagine in or during the work day and or place during a shift/full work day.

Review from Operations Dept

What do you like best about your company?

nothing positive to say except there are a decent diverse group of good co-workers but all most all of the managers/shift leaders are very condescending when speaking to employees by talking down to us like garbage/straight disposable employees and it's very rude

Review from Operations Dept

What would you most like to see improved at your company?

There aren't any Outlook reviews of Dave & Buster's yet.
Be the first to contribute a review.

Review Sentiment at Dave & Buster's

64
64%
36
36%

About Dave & Buster's' Outlook

D
58/100

Where This Score Ranks Dave & Buster's' Outlook

BOTTOM
20%

In the Bottom 20% of 1226 similar size companies on Comparably

BOTTOM
25%

In the Bottom 25% of 108 companies in Dallas

2nd

2nd place versus 1 competitors rated on Comparably

Dave & Buster's' Outlook is scored a D by 798 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Dave & Buster's' Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to Dave & Buster's' overall culture sentiment. Use the filters below to understand Dave & Buster's employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 7 days ago.

Rate Outlook the Highest

  • Experience - Entry Level
    +30%
  • Experience - Over 10 Years
    +27%
  • Department - Sales
    +25%

Rate Outlook the Lowest

  • Department - Customer Support
    -10%
  • Experience - 3 to 6 Years
    -10%
  • Department - Operations
    -6%

How Dave & Buster's' Outlook Score is Calculated

FILTER RATINGS BY

Results from 529 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

56
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic22%
Good33%
Neutral31%
Bad11%
Terrible3%
How do your customers perceive your company?
AnswerPercent
Yes51%
No49%
Are you typically excited about going to work each day?
×
Rate your company