Dave & Buster's Employee Reviews | Comparably
Dave & Buster's Claimed Company
At Dave & Buster’s, our mission is to create our Guest’s first choice for frequent fun through the best combination of the latest and greatest games, ultimate sports-viewing, extraordinary food and remarkable drinks. read more
EMPLOYEE
PARTICIPANTS
535
TOTAL
RATINGS
3889
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Dave & Buster's Employee Reviews

Out of 308 Dave & Buster's employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Dave & Buster's improve their work culture. The Sales team, with 81% positive reviews, reports the best experience at Dave & Buster's compared to all other departments at the company. The Operations team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Everything,no communication no help at all

Communication and ethical practices to their employees.

Promoting a positive workplace instead of berating employees inn front of guests.

Helping employees when they come to them

No Frantinizing with staff. no cursing or fighting on floor. No phones on floor Please stop table keep employees children out of the building while they are serving tables I mean .... Host sit table. no weed smoking with staff. I mean.....etc ..

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Nothing at all this place is nit recommended

Our wages were cut and everything was increased. Yall took managers bonuses away, cut all your staffs pay, and expect people to want to be there. D&B is a greedy company.

pay me for the hours I waited as promised. This is New Orleans and ai passed on Jobs for this

We don’t get paid enough and we don’t get tipped. Where we are located it’s a “culture” thing to not tip but after working our butts off to please people, they decide that the bill is too expensive and don’t want to tip beca

I would feel better about my compensation if everyone got equal treatment.

What do your coworkers need to improve and how could you work together better?

Team Reviews

work leave kids home stop getn high and tipsy. leave the drama in the BOH

Stop with the us versus them Main Event/Dave & Busters divisiveness. Friends from Main Event that are incompetent are protected and favored over competent D&B employees.

They need to be talked to.

If they did there jobs correctly it would be awesome. Not having to come in and clean up from the previous crew would be great too. Coming in clean and ready to work. Instead they come in with hair everywhere and smelling nasty

Management who care for employers

What needs to change to make the company culture better?

Environment Reviews

They pin people against each other and encourage competition instead of teamwork

A better manager with a better attitude

All the managers and change some workers

People who love what they do, People who care about the environment and a manager who can put employees shoes

Everything especially management and our pay

What would you improve about your company's interview process?

Interviews Reviews

Needs back ground checks on workers,

Review from Sales Dept

It’s fine, it just feels fake since once you’re no longer “new” you get terrible shifts in terrible

What would improve the hiring process is if they cared about whether people are qualified to do the job they were assigning

Not have so many interviews

Better management and communication skills

What's going wrong and how can it be improved?

Outlook Reviews

Our customer service is horrible at least in Concord

Quality is going down to force D&B to match the lower quality, kid-centric Main Event brand instead of being managed as a separate brand with a different demographic.

Time and a half during holidays

I have seen a lot of customers bad mouth the company, food and employees online. They need to schedule more people in the kitchen for effective food orders. Actually train people on the new menu items instead of throwing them in the kitchens yo Rey and learn it on there own.

Lack of communication between employees and managers. Have employees meetings would be a start.

What would you most like to see improved at your company?

Outlook Reviews

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