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Anonymously Rate Your Experience & Make Work BetterDefinitive Healthcare employees are -35% more likely to recommend Definitive Healthcare as a great place to work
| 30% | Promoters |
|---|---|
| 5% | Passives |
| 65% | Detractors |
Working at Definitive Healthcare is rated below average by 26 employees, across various culture dimensions. Definitive Healthcare employees rate Perks And Benefits highest among all categories, and think that Environment and Outlook have the most room for improvement, putting Definitive Healthcare’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Boston. See below in detail how working at Definitive Healthcare was rated by employees.
Overall Company Culture at Definitive Healthcare is rated D
Last updated 5 days ago
Definitive Healthcare ranks in the Bottom 15% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 21 Definitive Healthcare employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Definitive Healthcare improve their work culture.
| Positive Reviews | 55% |
|---|---|
| Constructive Feedback | 45% |
What did you like most about the interview process?I spoke with middle managers for my initial interviews and everyone was very welcoming and extremely nice which pretty much pulled me to work here.
What do you like best about the leadership team?Nothing, they are all brazen sociopaths that believe its acceptable to pay themselves bonuses each year while their employees are given 1% or no merit increases.
What are some of the best things about your team?We have a close knit team that consistently is looking out for one another and working together, I can confidently say that half of the individuals on the team continue to work here because of our direct manager
What needs to change to make the company culture better?Pay employees what they are worth instead of letting talent leave and backfilling with less qualified people who accept poor compensation.
What's going wrong and how can it be improved?Some of our VPs and all of ELT is out of touch with what our clients really want and this makes things difficult because we spend time on things based on what ELT wants, not what our clients want
Why do you feel undervalued and what would make you feel better about your compensation?Pay is not commensurate with ability at Definitive Healthcare ever since the company went public and Robert Musslewhite became CEO.
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| Headquarter | 73 Mount Wayte Avenue, Suite 3 Framingham, MA United States of America |
|---|---|
| Website | www.definitivehc.com/ |
| Founding Date | 2008 |
| Tel | 7742171754 |
| Company Status | Private |
Definitive Healthcare competitors include Kyruus Health and The Advisory Board Company. Definitive Healthcare ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Definitive Healthcare compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
26 employees at Definitive Healthcare have reviewed Definitive Healthcare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 5 days ago.
Overall, the 26 Definitive Healthcare employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Definitive Healthcare are not very pleased with their total compensation at Definitive Healthcare, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Definitive Healthcare are generally satisfied with their team. 26 Participants grade the quality of their coworkers a D+. Half of them believe the meetings at Definitive Healthcare are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Definitive Healthcare believe the environment at Definitive Healthcare is positive. Most Participants believe the pace of work at Definitive Healthcare is bureaucratic. About 44% of the employees at Definitive Healthcare work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Definitive Healthcare are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Definitive Healthcare employees have provided insight into whether or not they clearly understand Definitive Healthcare's KPIs and OKRs.
Jason’s approval rate is lower compared to CEOs at similar sized companies, putting Jason in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Boston. Jason Krantz’s employees rank Definitive Healthcare in the Bottom 40% for Perks And Benefits, in the Bottom 35% for Manager, and in the Bottom 30% for Compensation. When compared to Definitive Healthcare’s competitors, Jason Krantz ranks below both The Advisory Board Company CEO Robert Musslewhite and Kyruus Health CEO Graham Gardner.
The Definitive Healthcare Executive Team is rated a “D-” and led by CEO Jason Krantz, SVP, Sales and Revenue Joe Mirisola, and Vice President Finance and Operations Tom Spencer
Jason Krantz CEO / President
Jason Krantz serves as the CEO / President of Definitive Healthcare.
Joe Mirisola SVP, Sales and Revenue
Joe Mirisola serves as the SVP, Sales and Revenue of Definitive Healthcare.
Tom Spencer Vice President Finance and Operations
Tom Spencer serves as the Vice President Finance and Operations of Definitive Healthcare.
Mark Haddad Vice President of Marketing
Mark Haddad serves as the Vice President of Marketing of Definitive Healthcare.
Stefan Evers Vice President Sales Operations
Stefan Evers serves as the Vice President Sales Operations of Definitive Healthcare.
Tom Middleton Vice President, Sales
Tom Middleton serves as the Vice President, Sales of Definitive Healthcare.
Kevin Shone CFO
Kevin Shone serves as the CFO of Definitive Healthcare. Kevin started at Definitive Healthcare in Apr of 2018. Kevin... read more
John Macek Senior Vice President, Product
John Macek serves as the Senior Vice President, Product of Definitive Healthcare. John started at Definitive Healthcare... read more
Kate Shamsuddin Senior Vice President of Strategy
Kate Shamsuddin serves as the Senior Vice President of Strategy of Definitive Healthcare. Kate started at Definitive... read more
How much do people at Definitive Healthcare get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Definitive Healthcare is $101,554, or $48 per hour, while the estimated median salary is $133,859, or $64 per hour.
At Definitive Healthcare, the highest paid job is a Director of Engineering at $173,211 annually and the lowest is an Admin Assistant at $44,785 annually. Average Definitive Healthcare salaries by department include: Sales at $245,344, Design at $86,911, IT at $90,793, and Customer Support at $64,064. Half of Definitive Healthcare salaries are above $133,859.
10 employees at Definitive Healthcare rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 29 ratings) while 9 employees at Definitive Healthcare rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 9 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $74k | $74k | 1st Percentile |
20th Percentile $102k | $102k | 20th Percentile |
40th Percentile $133k | $133k | 40th Percentile |
60th Percentile $189k | $189k | 60th Percentile |
80th Percentile $235k | $235k | 80th Percentile |
100th Percentile $329k | $329k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Definitive Healthcare across various culture dimensions.
Definitive Healthcare PTO policy is a critical component of the benefits package offered to employees.

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Candidates By Department
Customer Support | 67% | |
|---|---|---|
Communications | 33% |
Candidates By Location
North Andover | 33% | |
|---|---|---|
Tewksbury | 33% | |
Other | 33% |
What is Definitive Healthcare address?
Definitive Healthcare location is at 73 Mount Wayte Avenue, Suite 3
Who is the CEO of Definitive Healthcare?
Definitive Healthcare CEO is Jason Krantz, their score by employees is 51
What is Definitive Healthcare eNPS?
The eNPS for Definitive Healthcare is -35
What is the salary for UI/UX Designer in Definitive Healthcare?
UI/UX Designer average salary in the US is 79k
What are the salaries in the Business Development in Definitive Healthcare?
The average salaries for Business Development in Definitive Healthcare is 100k