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Delivery Hero Claimed Company
Delivery Hero is one of the leading global online food ordering and delivery marketplaces. We process millions of orders per day, partnering with hundreds of thousands of restaurants and a fleet of fantastic riders. But we don’t stop at food. We’ve made it our mission to make our customers’ lives easier, delivering fast, easy and to your door.
Our 27,000 employees all share one common goal: to always deliver an amazing experience. To achieve this goal, we’re working as one team across almost 30 brands in 40+ countries – and we’re always striving to create, innovate and grow. Our headquarters are based in Berlin, with around 2,000 Heroes from over 100 nationalities. read more
Delivery Hero Company Culture
Delivery Hero Culture
This score is derived from employee ratings & reviews4.3/5
Delivery Hero's Overall Culture is rated A-
Top Rated Culture Dimensions
Gender
A+Professional Development
A+CEO Rating
AManager
ALeadership
A-Delivery Hero CEO
Top 10%Top 10% of Similar Size Companies
Niklas Östberg
77 /100
See More
Diversity at Delivery Hero
Top 25%Top 25% of Similar Size Companies
B
Diverse employees at Delivery Hero have rated Meetings, Manager, and Team as the highest categories they have scored
Women at Delivery Hero
Top 5%Top 5% of Similar Size Companies
A+
Women at Delivery Hero have rated Work Culture, CEO Rating, and Retention as the highest categories they have scored
Delivery Hero eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 30%Top 30% of Similar Size Companies
Recommend to a Friend?
15
Delivery Hero employees are 15% more likely to recommend Delivery Hero as a great place to work
| 44% | Promoters |
|---|---|
| 27% | Passives |
| 29% | Detractors |
Working at Delivery Hero
Working at Delivery Hero is rated highly by 211 employees, across various culture dimensions. Delivery Hero employees are most satisfied about Professional Development, CEO Rating, and Manager categories, putting Delivery Hero’s culture in the Top 15% compared to similar sized companies on Comparably. See below in detail how working at Delivery Hero was rated by employees.
Overall Company Culture at Delivery Hero
A-
Overall Company Culture at Delivery Hero is rated A-
Last updated months ago
Top
15%
Delivery Hero ranks in the Top 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Delivery Hero Employee Reviews
Out of 65 Delivery Hero employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Delivery Hero improve their work culture.
| Positive Reviews | 80% |
|---|---|
| Constructive Feedback | 20% |
Positive Reviews From Delivery Hero Employees
- What makes you most happy at work?Diversity. So many backgrounds. I like it
- What is most positive about the culture and environment at your company?Nurturing culture, fascinating culture. I like it
- What are some of the best things about your team?Best culture. Caring culture i like it
Constructive Feedback From Delivery Hero Employees
- What does the leadership team need to get better at?Flexibility and work culture should be improve
- What does the leadership team need to get better at?People management and leadership skills
- What's going wrong and how can it be improved?Internal atmosphere is not too good
Delivery Hero Company Information
Delivery Hero Company Overview
Delivery Hero is one of the leading global online food ordering and delivery marketplaces. We process millions of orders per day, partnering with hundreds of thousands of restaurants and a fleet of fantastic riders. But we don’t stop at food. We’ve made it our mission to make our customers’ lives easier, delivering fast, easy and to your door. Our 27,000 employees all share one common goal: to always deliver an amazing experience. To achieve this goal, we’re working as one team across almost 30 brands in 40+ countries – and we’re always striving to create, innovate and grow. Our headquarters are based in Berlin, with around 2,000 Heroes from over 100 nationalities.
Delivery Hero was founded in 2010 and its current CEO is Niklas Östberg. Since its inception 16 years ago, Delivery Hero has grown to 27000 employees.
Delivery Hero Mission, Vision & Values
Delivery Hero Mission Statement
The world’s leading local delivery platform!
Delivery Hero Vision Statement
Always delivering an amazing experience - Fast, easy and to your door
Delivery Hero Values
- We deliver solutions.
- We always aim higher.
- We are Heroes because we care.
Sustainability and Corporate Social Responsibility at Delivery Hero
We are Heroes because we care – this is one of our core values at Delivery Hero. We care for our employees, partners and the communities we operate in, and also for the environment.
To care for the environment means being willing to take action. As one of the leading global online food ordering and delivery marketplaces, we are setting an ambitious goal to be carbon neutral globally by the end of 2021.
We started this journey by making our Berlin headquarters carbon neutral in 2019. In 2020, we achieved carbon neutrality in our European operations and from January 2021 we are carbon neutral in our Latin American operations as well.
| Headquarter | Oranienburger Straße 70 Berlin 10117 Germany |
|---|---|
| Website | www.deliveryhero.com/ |
| Founding Date | 2010 |
| Tel | 000-000-0000 |
| Company Status | Private |
| Jobs | bit.ly/2SHik6t |
| Social Sites |
Delivery Hero Competitors
Delivery Hero competitors include Just Eat, Deliveroo, Takeaway.com, and Grubhub. Delivery Hero ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Delivery Hero compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
How do we build an inclusive workplace? From small things like gender neutral bathrooms, and empowering our Hero Communities to embracing a culture of constructive feedback and rolling out unconscious bias training to all our brands around the world - We at Delivery Hero are committed to building teams that are as diverse as the communities we operate in. Watch our Heroes from Berlin, Montevideo, Dubai and Seoul talk about how we live diversity and inclusion at Delivery Hero.
Always delivering an amazing experience | Delivery Hero
Delivery Hero Employees
Delivery Hero has 27000 employees. 211 employees at Delivery Hero have reviewed Delivery Hero across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 211 Delivery Hero employees give their leadership a grade of A-, or Top 15% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Delivery Hero are not very pleased with their total compensation at Delivery Hero, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Delivery Hero are pleased with their team. 211 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Delivery Hero are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Delivery Hero believe the environment at Delivery Hero is positive. Most Participants believe the pace of work at Delivery Hero is moderate. About 56% of the employees at Delivery Hero work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Delivery Hero are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Delivery Hero - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Delivery Hero KPIs and OKRs
Employees’ understanding of Delivery Hero's KPIs and OKRs is essential for its success. Out of 3 Delivery Hero employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Delivery Hero CEO & Leadership
Delivery Hero CEO - Niklas Östberg
77 /100
Delivery Hero’s CEO Niklas Östberg started in this role in 2011. Niklas’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably. Delivery Hero’s CEO is highly regarded especially by Female employees, Asian or Pacific Islander employees, and employees in the Engineering department. However, employees with the company for 2 to 5 Years, Male employees, and employees with 6 to 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Delivery Hero’s competitors, Niklas Östberg ranks right above Deliveroo CEO William Shu. Under Östberg’s leadership, Delivery Hero employee respondents are most happy about their Professional Development and the company’s Manager. Perks And Benefits and Compensation are two areas, according to respondents, where Delivery Hero could stand to see real improvement.
Delivery Hero Leadership
The Delivery Hero Executive Team is rated a “B+” and led by CEO Niklas Östberg, Vice President, Global Store Operations Scott Hillyer, and SVP - Global Strategy Mark Venema
Niklas Östberg CEO / President
Niklas Östberg, born in 1980, began his professional career as a corporate consultant for Oliver Wyman, before... read more
Scott Hillyer Vice President, Global Store Operations
Scott Hillyer serves as the Vice President, Global Store Operations of Delivery Hero.
Mark Venema SVP - Global Strategy
Mark Venema serves as the SVP - Global Strategy of Delivery Hero.
Emmanuel Thomassin Chief Financial Officer
Emmanuel Thomassin born in 1969, began his professional career in 1994, after graduating with a degree from... read more
Pieter-Jan Vandepitte Chief Operating Officer
Pieter-Jan Vandepitte, born in 1977, joined Delivery Hero in August 2015 as Chief Operating Officer. Pieter-Jan is... read more
Jeri Doris Chief People Officer
Jeri Doris joined Delivery Hero in January 2018 as Chief People Officer. Jeri is responsible for all things that impact... read more
Christian v. Hardenberg Chief Technology Officer
Christian von Hardenberg joined Delivery Hero in June 2016 as the Chief Technology Officer (“CTO”). Christian is... read more
Johannes Bruder Chief Product Officer
Johannes Bruder joined Delivery Hero in October 2018 as Chief Product Officer (“CPO”) and is responsible for product... read more
Delivery Hero Salaries
How much does Delivery Hero pay?
How much do people at Delivery Hero get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Delivery Hero is $128,571, or $61 per hour, while the estimated median salary is $128,097, or $61 per hour.
At Delivery Hero, the highest paid job is a Director of Sales at $231,613 annually and the lowest is a CS Rep at $45,362 annually. Average Delivery Hero salaries by department include: Communications at $231,986, Business Development at $156,392, Product at $163,823, and Design at $123,665. Half of Delivery Hero salaries are above $128,097.
69 employees at Delivery Hero rank their Compensation in the Top 50% of similar sized companies (based on 206 ratings) while 67 employees at Delivery Hero rank their Perks And Benefits in the Bottom 40% of similar sized companies (based on 69 ratings).
Salaries contributed from Delivery Hero employees include job titles like Principal Engineer, Engineering Manager, Data Scientist, and HR Manager. Comparably data has a total of 0 salary records from Delivery Hero employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $72k | $72k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $122k | $122k | 33rd Percentile |
50th Percentile $186k | $186k | 50th Percentile |
67th Percentile $246k | $246k | 67th Percentile |
83rd Percentile $276k | $276k | 83rd Percentile |
100th Percentile $307k | $307k | 100th Percentile |
$128,571*
Average Compensation
$128,097*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Delivery Hero Salaries by Department
Diversity & Inclusion at Delivery Hero
Diverse employees at Delivery Hero score the company 72/100 across various culture categories, placing Delivery Hero in the Top 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Delivery Hero across various culture dimensions.
At Delivery Hero, we believe that feeling like you belong at your workplace shouldn’t be a privilege -- that’s why we put Inclusion and Diversity at the heart of everything we do. We are committed to building diverse and intersectional teams that represent the unique differences, experiences and perspectives of the world. Together, we can amplify our culture to ensure every voice can be heard and appreciated. ,
Ranked Culture the Highest
Ranked Culture the Lowest
Delivery Hero Perks & Benefits
flexible working hours , free online yoga classes, free Headspace subscription, unlimited access to Employee assistance program, health campaigns, Bike rental program, personal educational budget, e-learning platform & inhouse trainings, corporate pension options, company parties, team, cultural and sports events
Health & Wellness
- Health Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Delivery Hero PTO
Delivery Hero's PTO and Vacation policy typically gives 20-30 days off a year. Delivery Hero's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Delivery Hero Careers
Delivery Hero Jobs
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Frequently Asked Questions regarding Delivery Hero
What is Delivery Hero address?
Delivery Hero location is at Oranienburger Straße 70
Who is the CEO of Delivery Hero?
Delivery Hero CEO is Niklas Östberg, their score by employees is 77
What is Delivery Hero eNPS?
The eNPS for Delivery Hero is 15
What is the salary for Sales Associate in Delivery Hero?
Sales Associate average salary in the US is 65k
What are the salaries in the IT in Delivery Hero?
The average salaries for IT in Delivery Hero is 107k
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