Deluxe Corporation Leadership Employee Reviews
What do you like best about the leadership team?
The overall "team" feeling that is given, willingness to listen and take suggestions and asking our opinions on how we would like to handle situations.
Review from Customer Support Dept
Unified, transparent, great, like working
Most of the leaders offer continuous training and monitor our metrics to ensure we hit our goals
ELT vision is muddied by demands for shareholder performance. The double speak of "customer-first" and "show-me-the-money" is so thick you could stack the empire state building twice on it. Middle management is so grossly incompetent, and not a single decision maker or officer cares about customers.
Review from Operations Dept
Transformational and trusted technology provider
Review from Marketing Dept
What does the leadership team need to get better at?
Communication, recognition, strategic planning and follow through
follow your own mission, vision & values. Listen to employees. Communicate between departments.
Review from Marketing Dept
No communication no direction givennto employees.
Pay the employees a livable wage instead of having too many Bosses that do not help with the workload.
Review from Operations Dept
No communication to employees about what company future plans are.
Respect employees. Writing fake policies. Threatening employees. Refusing to implement and maintain work life balance. Abusing their authority. Chsnging schedules week to week. Not including employees on changes. Dont allow opportunities to make suggestions. No buy in on anything.
Actually doing their job instead of just making sure they themselves are OK. Talk to employees instead of just telling one person of something changed. Treat people equally instead of promoting your favorite even though they are no qualified for the job.
The way they communicate with employees
Communication with all employees, especially direct reports. Creating attainable goals and understanding the work process
Listening to the people who do the job.
The management team doesn't think about their employees. Any great manager I've had they found a way to get rid of them, leaving the managers that show up late and leave early everyday.
Review from Customer Support Dept
Spread the work more evenly
Review from Marketing Dept