-11
eNPS Score
Q&A With Dialog Direct Employees
Dialog Direct employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Dialog Direct
Before Covid was officially announced i came to work sick wearing a mask and was fired from the Holland MI office because of the fear of covid. I was wearing a mask and i didnt miss a day and my call quality scores were excellent. There was no reason for the seperation from employment
the training needs to be improved and they need to update each employee about health insurance coverage
Inconsistent, training is not sufficient and not enough pay for the amount of work you have to do.
Calender date activities we have.
Allow us to have pictures on our desks
Q&A With Dialog Direct Employees
IDX: 0 TOT: 13
Who did you meet with during your interview? And how long did it take to hear back from Dialog Direct?
He was the command center lead. I was hired after interview
If you could make changes, how would you improve the culture at Dialog Direct?
More sales team, promote within and pay increase. Value senior agents
What's the office vibe like at Dialog Direct?
low moral
How does Dialog Direct make decisions around promotions?
no promotions at agent level only. CEO, CIO level. Agents have to apply for all new and up coming positions.
Curious about what work's like at Dialog Direct?
Anonymously Ask Dialog Direct Employees Any Question
Should I work at Dialog Direct?
39% of Dialog Direct employees would encourage their friends to become coworkers, whereas 11% are neutral and 50% would not recommend working at Dialog Direct to their friends.
| 39% | Promoters |
|---|---|
| 11% | Passive |
| 50% | Detractors |
