Competitors:

Dialog Direct

EMPLOYEE PARTICIPANTS: 18

TOTAL RATINGS: 172

CEO: Doug Kearney

Dialog Direct Company Culture

Dialog Direct Culture

This score is derived from employee ratings & reviews

2.5/5

Dialog Direct's Overall Culture is rated D

Top Rated Culture Dimensions

eNPS

C-

Environment

C-

Meetings

D+

Team

D+

Leadership

Dialog Direct CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Doug Kearney

55 /100

Diversity at Dialog Direct

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Diverse employees at Dialog Direct have rated Team, Work Culture, and Retention as the highest categories they have scored

Women at Dialog Direct

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

D-

Women at Dialog Direct have rated Team, Environment, and Work Culture as the highest categories they have scored

Dialog Direct eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-11

Dialog Direct employees are -11% more likely to recommend Dialog Direct as a great place to work

39%	Promoters
11%	Passives
50%	Detractors

Working at Dialog Direct

Working at Dialog Direct is rated below average by 18 employees, across various culture dimensions. Dialog Direct employees rate eNPS highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Dialog Direct’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at Dialog Direct was rated by employees.

Overall Company Culture at Dialog Direct

Overall Company Culture at Dialog Direct is rated D

Last updated months ago

Bottom

15%

Dialog Direct ranks in the Bottom 15% of other companies on Comparably with for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 18 Employees

View Results

100

Summary	Department	Score
Customer Support 69	Customer Support	69

Dialog Direct Employee Reviews

Out of 20 Dialog Direct employee reviews, 31% were positive. The remaining 69% were constructive reviews with the goal of helping Dialog Direct improve their work culture.

31%

69%

Positive Reviews	31%
Constructive Feedback	69%

Positive Reviews From Dialog Direct Employees

What are some of the best things about your team?
when supervisors and trainers are not responding with an answer to a question, coworkers are helping each other and giving the answer.
Anonymous Review
What are some of the best things about your team?
We work fast and at a steady pace.
Anonymous Review
What is most positive about the culture and environment at your company?
Calender date activities we have.
Anonymous Review

Constructive Feedback From Dialog Direct Employees

What do your coworkers need to improve and how could you work together better?
Get down to business. No one cares what you did over the weekend
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay and benefits for sure
Anonymous Review
What does the leadership team need to get better at?
Communication is the number one issue
Anonymous Review

Dialog Direct Company Information

Dialog Direct Mission, Vision & Values

Dialog Direct Mission & Values

To help brands connect and engage with their customers by creating personalized and relevant dialogue throughout the entire customer journey.

Dialog Direct Vision Statement

To revolutionize how brands create remarkable experiences along the customer journey.

Dialog Direct Mission, Vision & Values

Headquarter	United States of America
Website	www.dialog-direct.com

Dialog Direct Competitors

Dialog Direct competitors include Harte Hanks. Dialog Direct ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Dialog Direct compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Dialog Direct Competitors

Dialog Direct Employees

18 employees at Dialog Direct have reviewed Dialog Direct across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 18 Dialog Direct employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Dialog Direct are mostly dissatisfied with their total compensation at Dialog Direct, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Dialog Direct are generally satisfied with their team. 18 Participants grade the quality of their coworkers a D+. Half of them believe the meetings at Dialog Direct are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Dialog Direct believe the environment at Dialog Direct is negative. Most Participants believe the pace of work at Dialog Direct is extremely fast. About 78% of the employees at Dialog Direct work 8 hours or less.

Overall, the employees at Dialog Direct are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Dialog Direct - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Dialog Direct Employee Onboarding

Dialog Direct KPIs and OKRs

At this moment no Dialog Direct employees have provided insight into whether or not they clearly understand Dialog Direct's KPIs and OKRs.

Answer	Percent
Yes	0%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

Dialog Direct KPIs & OKRs

Dialog Direct CEO & Leadership

Dialog Direct CEO - Doug Kearney

55 /100

Doug’s approval rate is lower compared to CEOs at similar sized companies, putting Doug in the Bottom 15% of all CEOs of similar-sized companies on Comparably. Doug Kearney’s employees rank Dialog Direct in the Bottom 30% for Environment, in the Bottom 25% for Meetings, and in the Bottom 25% for Team.

Dialog Direct Leadership

The Dialog Direct Executive Team is rated a “D” and led by CEO Doug Kearney, Executive Vice President Jim Guillaumin, and SVP Operations Eric Rothert

Explore Dialog Direct Leadership Team

Dialog Direct Salaries

How much does Dialog Direct pay?

How much do people at Dialog Direct get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Dialog Direct is $87,666, or $42 per hour, while the estimated median salary is $106,353, or $51 per hour.

At Dialog Direct, the highest paid job is a Sales Manager at $115,630 annually and the lowest is a Bookkeeper at $43,122 annually. Average Dialog Direct salaries by department include: Marketing at $78,854, Finance at $74,444, Sales at $107,398, and Design at $71,956. Half of Dialog Direct salaries are above $106,353.

11 employees at Dialog Direct rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 30 ratings) while 9 employees at Dialog Direct rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 9 ratings).

Last updated months ago.

Dialog Direct Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $63k	$63k	1st Percentile
17th Percentile $84k	$84k	17th Percentile
33rd Percentile $104k	$104k	33rd Percentile
50th Percentile $169k	$169k	50th Percentile
67th Percentile $256k	$256k	67th Percentile
83rd Percentile $272k	$272k	83rd Percentile
100th Percentile $349k	$349k	100th Percentile

$87,666^*

Average Compensation

$106,353^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Dialog Direct Salaries by Department

Explore Dialog Direct Salaries

Diversity & Inclusion at Dialog Direct

Diverse employees at Dialog Direct score the company 63/100 across various culture categories, placing Dialog Direct in the Bottom 15% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Dialog Direct across various culture dimensions.

Ranked Culture the Highest

Women 69/100

Department - Customer Support

Men N/A/100

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore Dialog Direct Diversity & Inclusion

Dialog Direct Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays

Financial Benefits

401K / Retirement Plan

Office Perks

Work From Home Policy
Unique Office Space

Explore Dialog Direct Perks and Benefits

Dialog Direct PTO

Dialog Direct PTO policy is a critical component of the benefits package offered to employees.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	0%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Dialog Direct PTO Policy

Dialog Direct Careers

Dialog Direct Jobs

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Frequently Asked Questions regarding Dialog Direct

Who is the CEO of Dialog Direct?

Dialog Direct CEO is Doug Kearney, their score by employees is 55

What is Dialog Direct eNPS?

The eNPS for Dialog Direct is -11

What is the salary for Project Manager in Dialog Direct?

Project Manager average salary in the US is 106k

What are the salaries in the HR in Dialog Direct?

The average salaries for HR in Dialog Direct is 90k

Who are Dialog Direct competitors?

Dialog Direct main competitors are Harte Hanks

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