Direct Energy Senior Customer Service Manager Salary | Comparably
Direct Energy Claimed Company
Every day across North America, more than six million residential, business and services customers turn to Direct Energy for their read more
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Direct Energy Senior Customer Service Manager Salary

The average Direct Energy Senior Customer Service Manager earns an estimated $87,193 annually, which includes an estimated base salary of $75,843 with a $11,350 bonus. Direct Energy's Senior Customer Service Manager compensation is $16,898 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Direct Energy can range from $32,000 - $200,000.

The Customer Support Department at Direct Energy earns $11,919 more on average than the Admin Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$87,193
Average Compensation
$75,843
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at Direct Energy

Senior Customer Service Managers earn $4,651 more than Customer Service Managers.

Customer Service Manager
$83k*
Technical Support
$66k*
$30k
* estimated salary

Compensation at Direct Energy by Department

The Customer Support Department averages $11,919 more than the Admin Department, and $11,352 less than the Finance Department

Finance
$80,253 Avg. total comp.
+$11k
Customer Support
$68,901 Avg. total comp.
Admin
$56,982 Avg. total comp.
-$12k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Direct Energy reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Direct Energy reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Direct Energy Rate Their Compensation

The majority of Senior Customer Service Managers at Direct Energy believe they're not compensated fairly. 100% of Senior Customer Service Managers at Direct Energy say they receive annual bonuses, and the majority (62%) are satisfied with their benefits. See more compensation ratings at Direct Energy

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