Durham School Services Culture | Comparably
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EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
1814

Durham School Services Company Culture

Durham School Services Culture

This score is derived from employee ratings & reviews
2.5/5
Durham School Services' Overall Culture is rated D-

Top Rated Culture Dimensions

Durham School Services CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
David Duke Durham School Services' CEO
David Duke
50 /100

Diversity at Durham School Services

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Durham School Services have rated Environment, Work Culture, and Retention as the highest categories they have scored

Women at Durham School Services

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at Durham School Services have rated Environment, Work Culture, and Team as the highest categories they have scored

Durham School Services eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-52

Durham School Services employees are -52% more likely to recommend Durham School Services as a great place to work

18%Promoters
12%Passives
70%Detractors

Working at Durham School Services

Working at Durham School Services is rated below average by 238 employees, across various culture dimensions. Durham School Services employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Durham School Services’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at Durham School Services was rated by employees.

Overall Company Culture at Durham School Services

D-

Overall Company Culture at Durham School Services is rated D-

Last updated 10 days ago

Bottom
10%

Durham School Services ranks in the Bottom 10% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 238 Employees

View Results
0
20
40
60
80
100
Operations
57
Operations57
Customer Success
39
Customer Success39

Durham School Services Employee Reviews

Out of 215 Durham School Services employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Durham School Services improve their work culture.

54%
46%
Positive Reviews54%
Constructive Feedback46%

Positive Reviews From Durham School Services Employees

  • What do you like best about the leadership team?
    Everything so far as i can tell
  • What did you like most about the interview process?
    They're desperate for drivers. Sign and drive today; they just need people.
  • What did you like most about the interview process?
    The interview process was quick and informative

Constructive Feedback From Durham School Services Employees

  • What do your coworkers need to improve and how could you work together better?
    Be serious about their job and report any faults with the buses and staff
  • What does the leadership team need to get better at?
    A new team altogether and build a team who actually cares about emoloyees and the students
  • What needs to change to make the company culture better?
    Complaints need to be actively herd and not brushed aside.

Durham School Services Company Information

Durham School Services Mission, Vision & Values

Durham School Services Mission Statement

Our mission is to get students to and from school safely, on time and ready to learn.

Durham School Services Vision Statement

Our vision is to deliver service excellence to earn the partnership, loyalty and trust of our customers and our employees.

Durham School Services Values

  • Excellence
  • Safety
  • Customers
  • People
  • Community
HeadquarterUnited States of America
Websitewww.durhamschoolservices.com

Durham School Services Employees

238 employees at Durham School Services have reviewed Durham School Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 10 days ago.

Overall, the 238 Durham School Services employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Durham School Services are mostly dissatisfied with their total compensation at Durham School Services, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Durham School Services are not very pleased with their team. 238 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Durham School Services are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Durham School Services believe the environment at Durham School Services is positive. Most Participants believe the pace of work at Durham School Services is moderate. About 89% of the employees at Durham School Services work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Durham School Services are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Durham School Services - Employee Onboarding

The prevailing opinion from employees about joining Durham School Services is that the company was somewhat prepared on their first day. Durham School Services employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Durham School Services KPIs and OKRs

At Durham School Services 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Durham School Services' KPIs and OKRs is essential for its success. Out of 1 Durham School Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Durham School Services CEO & Leadership

Durham School Services CEO - David Duke

David Duke Durham School Services' CEO
50 /100

David’s approval rate is lower compared to CEOs at similar sized companies, putting David in the Bottom 5% of all CEOs of similar-sized companies on Comparably. David Duke’s employees rank Durham School Services in the Bottom 40% for Environment, in the Bottom 15% for Retention, and in the Bottom 15% for Outlook. Duke is generally unpopular with Durham School Services employees, but ranks especially low with employees in the Customer Success department, and by employees with 6 to 10 Years experience and Male employees. However, employees with 1 to 3 Years experience have a slightly more favorable view of the CEO.

Durham School Services Leadership

The Durham School Services Executive Team is rated a “F” and led by CEO David Duke, Senior Vice President Tom McBride, and Vice President Operations Stephen Schmuck

  • David Duke  CEO / President

    David Duke CEO / President

    David Duke serves as the CEO / President of Durham School Services.

  • Tom McBride Senior Vice President

    Tom McBride serves as the Senior Vice President of Durham School Services.

  • Stephen Schmuck Vice President Operations

    Stephen Schmuck serves as the Vice President Operations of Durham School Services. Stephen started at Durham School... read more

  • Sean Broderick Regional Vice President

    Sean Broderick serves as the Regional Vice President of Durham School Services.

  • Brad Tate Region Vice President

    Brad Tate serves as the Region Vice President of Durham School Services. Brad started at Durham School Services in... read more

  • Matthew Veach VP customer care

    Matthew Veach serves as the VP customer care of Durham School Services. Matthew currently resides in the Greater Chicago... read more

Durham School Services Salaries

How much does Durham School Services pay?

How much do people at Durham School Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Durham School Services is $88,511, or $42 per hour, while the estimated median salary is $104,201, or $50 per hour.

At Durham School Services, the highest paid job is a Sales Rep at $116,712 annually and the lowest is a Bookkeeper at $42,169 annually. Average Durham School Services salaries by department include: Finance at $72,709, Operations at $84,482, IT at $103,190, and HR at $93,227. Half of Durham School Services salaries are above $104,201.

93 employees at Durham School Services rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 270 ratings) while 87 employees at Durham School Services rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 89 ratings).

Last updated 12 days ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$102k
$102k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$258k
$258k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$346k
$346k100th Percentile
$88,511*
Average Compensation
$104,201*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Durham School Services Salaries by Department

Explore Durham School Services Salaries

Diversity & Inclusion at Durham School Services

Diverse employees at Durham School Services score the company 57/100 across various culture categories, placing Durham School Services in the Bottom 15% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Durham School Services across various culture dimensions.

Ranked Culture the Highest

Women 55/100
Department - Operations
Men 66/100
Department - Operations
Diverse Employees 62/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Durham School Services Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Durham School Services PTO

Durham School Services' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Durham School Services' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Durham School Services' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Durham School Services Careers

Durham School Services Jobs

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H1B Visa

In 2019, Durham School Services applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Durham School Services Know You Want To Work There

Frequently Asked Questions regarding Durham School Services

Who is the CEO of Durham School Services?

Durham School Services CEO is David Duke, their score by employees is 50

What is Durham School Services eNPS?

The eNPS for Durham School Services is -52

What is the salary for Customer Service Manager in Durham School Services?

Customer Service Manager average salary in the US is 70k

What are the salaries in the Operations in Durham School Services?

The average salaries for Operations in Durham School Services is 84k

What are the benefits at Durham School Services?

Durham School Services perks and benefits are Dental Insurance & Health Insurance

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