15
eNPS Score
Q&A With eBay Employees
We are dedicated to ensuring that everyone that goes through our University Program develops and grows both personally and professionally. We coordinate a series of fireside chats and a speaker series on a wide range of topics to ensure that we create opportunities where you can continually learn new things.
How employees describe working at eBay
good good good good good
Their customer service is very unprofessional with no accountability they offer no resolution whatsoever, they just keep kicking the can down the road by asking you to call back in 7 to 10 days to check status it has been 6 weeks, multiple calls and still nothing to this day.
eBay hates its sellers and until that mindset is gone - it will never change. eBay decided it needed tight fisted control over every part of the transaction, causing cascading failures for its seller - the people who actually pay its bills. Love your sellers and not Wall Street and you will grow!
their policy is good enough
Low cost easy on line
What it's like to work at eBay
- eBay employees generally work 8.8 hrs a day
- Employees at eBay report the work pace is comfortably fast
- On a typical day, employees at eBay have 2 meetings
- 80% of eBay employees look forward to interacting with their team every day
- eBay employees most often take 20-30 paid vacation and sick days each year
- 76% of eBay employees report they are happy with their work life balance
- eBay employees typically get valuable feedback on how to improve at work Once a month
- 82% of eBay employees call their work environment positive
Q&A With eBay Employees
IDX: 25 TOT: 68
How are the dental insurance options at eBay?
Great dental options
What is the best perk or benefit that eBay offers?
A sabbatical every 5 years of employment
What kind of activities do employees at eBay participate in outside of work?
gaming
What does the ideal candidate in the Customer Support department look like at eBay?
Customer service experience
How flexible is your work schedule at eBay?
Not very flexible
How helpful was your Customer Support team when you were first hired at eBay?
Very helpful
Does eBay drug test or do a background check?
Yes
How does eBay measure success and growth in the Customer Support department?
Surveys from customers
How innovative is eBay?
We need to keep up with Amazon a bit more, but rather innovative.
What skills do you need to be successful in the Customer Support department at eBay?
Be yourself, be adaptable, be teachable and have fun! They can teach you most everything there. The one thing they will help you with is how to make those personal connections that let the customers know we care and that we are going to help them.
How are layoffs handled in the Customer Support department at eBay?
I haven't seen any layoffs in our department.
How are the benefits at eBay for employees in Engineering?
Good benefits. Amazing FMLA, maternity n paternity leaves, Stocks, 401k, bonus, etc
What's the internship program like at eBay?
It’s amazing! Most interns like it and usually get hired as well if they do good work. Ebay provide full support to interns.
How can I improve my chances of being hired at eBay?
Make sure you are referred by someone
How would you compare interviewing at eBay to other places you've interviewed?
Interview was really easy
What questions do they ask during the interview process at eBay?
It was too long ago
What was the most difficult question that was asked during your interview at eBay?
I didn’t have difficult questions
How would you describe your overall experience interviewing at eBay?
not very good
How do I do well in an interview at eBay?
Lots of rounds
What's the pay like for Product roles at eBay?
Industry standard
What's the vibe like in the Product dept at eBay? How many hours are you working?
40 hrs
How's the leadership on the Product team at eBay?
Not very good. There has been lot of changes in the leadership ranks
How does eBay make decisions around promotions?
Poorly. It’s based on which managers have the loudest voice, as there is not a peer promotions committee. The committee is made up of management and not the engineering leaders. This is especially true for front-end engineering that gets a bad rap generally across eBay.
What's going wrong and how can it be improved at eBay?
Give ove worked under trained call ctr & customer svc staff more teaining, time and o]portunity
How many women are in your team? is it diverse enough?
2 out 30. It is not diverse.
Curious about what work's like at eBay?
Anonymously Ask eBay Employees Any Question
Should I work at eBay?
47% of eBay employees would encourage their friends to become coworkers, whereas 21% are neutral and 32% would not recommend working at eBay to their friends.
| 47% | Promoters |
|---|---|
| 21% | Passive |
| 32% | Detractors |
