15
eNPS Score
Q&A With eBay Employees
We are dedicated to ensuring that everyone that goes through our University Program develops and grows both personally and professionally. We coordinate a series of fireside chats and a speaker series on a wide range of topics to ensure that we create opportunities where you can continually learn new things.
How employees describe working at eBay
good good good good good
Their customer service is very unprofessional with no accountability they offer no resolution whatsoever, they just keep kicking the can down the road by asking you to call back in 7 to 10 days to check status it has been 6 weeks, multiple calls and still nothing to this day.
eBay hates its sellers and until that mindset is gone - it will never change. eBay decided it needed tight fisted control over every part of the transaction, causing cascading failures for its seller - the people who actually pay its bills. Love your sellers and not Wall Street and you will grow!
their policy is good enough
Low cost easy on line
What it's like to work at eBay
- eBay employees generally work 8.8 hrs a day
- Employees at eBay report the work pace is comfortably fast
- On a typical day, employees at eBay have 2 meetings
- 80% of eBay employees look forward to interacting with their team every day
- eBay employees most often take 20-30 paid vacation and sick days each year
- 76% of eBay employees report they are happy with their work life balance
- eBay employees typically get valuable feedback on how to improve at work Once a month
- 82% of eBay employees call their work environment positive
Q&A With eBay Employees
IDX: 50 TOT: 76
What do your coworkers need to improve and how could you work together better at eBay?
Need more customer svc teaining.
How do the current devs on the team act towards new developers that join?
Friendly
What needs to change to make the company culture better at eBay?
More investment in cus svc personnel. Then seljers will be customers again.
What does the leadership team at eBay need to get better at?
They need vision. They need to stop trying to be amazon and focus on smaller sellers. Tgey should make small dealers their focus
Why do you feel undervalued and what would make you feel better about your compensation at eBay?
They invest very little in line staff. It us not a proority
BE THE FIRST TO ANSWER
Does eBay offer any work-at-home positions?
How are the benefits at eBay for employees in Sales?
eBay's Sales team rates their overall benefits a C and most of them think the perks are Neutral. 62% of eBay employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 10-15 days of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.
How are the benefits at eBay for employees in Product?
eBay's Product team rates their overall benefits an A+ and most of them think the perks are Good. 100% of eBay employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 15-20 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.
How are the benefits at eBay for employees in Design?
eBay's Design team rates their overall benefits an A+ and most of them think the perks are Good. 90% of eBay employees in Design say they are satisfied with their benefits. The majority of employees in Design also get 20-30 days of paid vacation.
How's career growth and advancement at eBay?
59% of the same employees also feel like eBay is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at eBay.
How are the managers in the Sales department at eBay?
eBay's Sales team rates their manager a B+ or 74/100 and the majority believe their manager truly cares about them as a person. The sales team (75%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Product department at eBay?
eBay's Product team rates their manager a C or 66/100 and the majority do not believe their manager truly cares about them as a person. The product team (60%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Engineering department at eBay?
eBay's Engineering team rates their manager a B+ or 74/100 and the majority believe their manager truly cares about them as a person. The engineering team (73%) also feels pretty comfortable providing negative feedback directly to their boss.
Curious about what work's like at eBay?
Anonymously Ask eBay Employees Any Question
Should I work at eBay?
47% of eBay employees would encourage their friends to become coworkers, whereas 21% are neutral and 32% would not recommend working at eBay to their friends.
| 47% | Promoters |
|---|---|
| 21% | Passive |
| 32% | Detractors |
