EBSCO Information Services Claimed Company

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. read more

EMPLOYEE PARTICIPANTS: 62

TOTAL RATINGS: 876

CEO: Allen Powell - Interim CEO

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EBSCO Information Services Technical Support Salaries in Baltimore, MD

The average EBSCO Information Services Technical Support in Baltimore, MD earns an estimated $67,198 annually, which includes an estimated base salary of $62,698 with a $4,500 bonus. EBSCO Information Services' Technical Support compensation is $7,377 more than the US average for a Technical Support. Technical Support salaries at EBSCO Information Services in Baltimore, MD can range from $57,000 - $73,000.

In Baltimore, MD, The Customer Support Department at EBSCO Information Services earns $8,804 more on average than the Operations Department.

Last updated 7 months ago.

$22k

$33k

$44k

$55k

$101k

$149k

$192k

$67,198

Average Compensation

$62,698: avg. base

$4,500: avg. bonus

Technical Support Salaries at EBSCO Information Services

In Baltimore, MD, Technical Supports earn $2,277 more than Technical Supports, and $15,872 less than Customer Service Managers.

Customer Service Manager

$83k*

Technical Support

$65k*

CS Rep

$60k*

* estimated salary

Compensation at EBSCO Information Services by Department

In Baltimore, MD, The Customer Support Department averages $8,804 more than the Operations Department, and $997 less than the Business Development Department

Business Development

$76,609 Avg. total comp.

+$997

Customer Support

$75,612 Avg. total comp.

Operations

$66,808 Avg. total comp.

-$9k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to EBSCO Information Services reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to EBSCO Information Services reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at EBSCO Information Services Rate Their Compensation

The majority of Technical Supports at EBSCO Information Services believe they're compensated fairly. 64% of Technical Supports at EBSCO Information Services say they receive annual bonuses, and the majority (68%) are satisfied with their benefits. See more compensation ratings at EBSCO Information Services

Do you believe you're paid fairly?

58% Yes

Does your company give annual bonuses?

64% Yes

Are you satisfied with your Benefits?

68% Yes

See EBSCO Information Services Technical Support Salaries in Other Cities

Technical Support Salaries at Similar Size Companies in Baltimore, MD

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