El Pollo Loco Claimed Company

El Pollo Loco, a Costa Mesa, Calif.–based quick-service restaurant chain. read more

EMPLOYEE PARTICIPANTS: 279

TOTAL RATINGS: 2114

CEO: Laurance Roberts

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Their customer service has worsen over the years, they will not contact you to resolve problems, they want to nickel and dime you for anything you want to add, items continuously missing from orders, skimp on ingredients or portions and no one available to discuss this. Loyal customer for 20+ years.

Other Employee Reviews for El Pollo Loco

What does the leadership team need to get better at?

To manage schedules
Leadership review from Sales Dept

What makes you most happy at work?

I like my schedule and like coworkers
Outlook review from Sales Dept

What does the leadership team need to get better at?

Make your employees look forward to coming to work instead of dreading it. Your employees are the back bone of this company. Give back to your hard working employees. To our new CEO, practice what you preach. You have designer attire, but yet we can't even have a holiday party. Seriously?
Leadership review

Briefly describe your overall experience at your company

Engaging .... as are most experiences, the more you put into it, the more you get out of it!

What are some of the best things about your team?

The team is willing to work together.
Team review

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Their customer service has worsen over the years, they will not contact you to resolve problems, they want to nickel and dime you for anything you want to add, items continuously missing from orders, skimp on ingredients or portions and no one available to discuss this. Loyal customer for 20+ years.

Other Employee Reviews for El Pollo Loco

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