A national merchant service provider for over two decades. read more
Electronic Merchant Systems Company Culture
Electronic Merchant Systems Culture
This score is derived from employee ratings & reviews2.2/5
Electronic Merchant Systems' Overall Culture is rated F
Top Rated Culture Dimensions
Retention
DTeam
DEnvironment
DCEO Rating
FCompensation
FElectronic Merchant Systems CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Dan Neistadt
22 /100
See More
Diversity at Electronic Merchant Systems
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Electronic Merchant Systems
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterElectronic Merchant Systems eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Recommend to a Friend?
-80
Electronic Merchant Systems employees are -80% more likely to recommend Electronic Merchant Systems as a great place to work
| 0% | Promoters |
|---|---|
| 20% | Passives |
| 80% | Detractors |
Working at Electronic Merchant Systems
Working at Electronic Merchant Systems is rated below average by 7 employees, across various culture dimensions. Electronic Merchant Systems employees rate Retention highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting Electronic Merchant Systems’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Cleveland, OH. See below in detail how working at Electronic Merchant Systems was rated by employees.
Overall Company Culture at Electronic Merchant Systems
F
Overall Company Culture at Electronic Merchant Systems is rated F
Last updated months ago
Bottom
5%
Electronic Merchant Systems ranks in the Bottom 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterElectronic Merchant Systems Employee Reviews
Out of 11 Electronic Merchant Systems employee reviews, 11% were positive. The remaining 89% were constructive reviews with the goal of helping Electronic Merchant Systems improve their work culture.
| Positive Reviews | 11% |
|---|---|
| Constructive Feedback | 89% |
Positive Reviews From Electronic Merchant Systems Employees
- What are some of the best things about your team?My team really gets each other. We work well together.
Constructive Feedback From Electronic Merchant Systems Employees
- What does the leadership team need to get better at?Understand that customer service is an important department in the company.
- Why do you feel undervalued and what would make you feel better about your compensation?The insurance is 'good' but very expensive. It would take 80% of my paycheck to insure my family. In addition, the pay is very low.
- What's going wrong and how can it be improved?Sales people completely lie to keep their job. If sales had a year to learn instead of a couple weeks they would be better.
Electronic Merchant Systems Company Information
Electronic Merchant Systems Company Overview
A national merchant service provider for over two decades.
Electronic Merchant Systems Mission, Vision & Values
Electronic Merchant Systems Mission Statement
A leading provider of payment processing & merchant services.
Electronic Merchant Systems Vision Statement
Providing an innovative suite of business solutions, a high level of quality service, and having professional, dedicated employees that increase the financial well-being of our clients.
Electronic Merchant Systems Values
- Reliability
- Transparency
- Growth
| Headquarter | 5005 Rockside Rd. Cleveland, OH 44131 United States of America |
|---|---|
| Website | www.emscorporate.com/ |
| Founding Date | 1988 |
| Tel | (800)726-2117 |
Electronic Merchant Systems Employees
7 employees at Electronic Merchant Systems have reviewed Electronic Merchant Systems across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 Electronic Merchant Systems employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Electronic Merchant Systems are mostly dissatisfied with their total compensation at Electronic Merchant Systems, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Electronic Merchant Systems are not very pleased with their team. 7 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Electronic Merchant Systems are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Electronic Merchant Systems believe the environment at Electronic Merchant Systems is negative. Most Participants believe the pace of work at Electronic Merchant Systems is moderate. About 100% of the employees at Electronic Merchant Systems work 8 hours or less.
Overall, the employees at Electronic Merchant Systems are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Electronic Merchant Systems - Employee Onboarding
The prevailing opinion from Comparably users in Cleveland, OH about their company is that it was very prepared on their first day. Cleveland, OH employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Electronic Merchant Systems KPIs and OKRs
At this moment no Electronic Merchant Systems employees have provided insight into whether or not they clearly understand Electronic Merchant Systems' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Electronic Merchant Systems CEO & Leadership
Electronic Merchant Systems CEO - Dan Neistadt
22 /100
Dan’s approval rate is lower compared to CEOs at similar sized companies, putting Dan in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Cleveland, OH. Dan Neistadt’s employees rank Electronic Merchant Systems in the Bottom 20% for Retention, in the Bottom 20% for Team, and in the Bottom 15% for Environment.
Electronic Merchant Systems Leadership
The Electronic Merchant Systems Executive Team is rated a “F” and led by CEO Dan Neistadt, Executive Vice President Matt Shepard, and EVP, Operations Dan Moenich
Dan Neistadt CEO / President
Dan Neistadt serves as the CEO / President of Electronic Merchant Systems.
Matt Shepard Executive Vice President
Matt Shepard serves as the Executive Vice President of Electronic Merchant Systems.
Dan Moenich EVP, Operations
Dan Moenich serves as the EVP, Operations of Electronic Merchant Systems. Dan started at Electronic Merchant Systems in... read more
Bill Felberg Vice President-Direct Sales
Bill Felberg serves as the Vice President-Direct Sales of Electronic Merchant Systems. Bill started at Electronic... read more
Merrell Sheehan VP, Product Development
Merrell Sheehan serves as the VP, Product Development of Electronic Merchant Systems. Merrell started at Electronic... read more
Denise Fox VP of Product Development
Denise Fox serves as the VP of Product Development of Electronic Merchant Systems. Denise started at Electronic Merchant... read more
Paul ONeil Chief Financial Officer
Paul ONeil serves as the Chief Financial Officer of Electronic Merchant Systems. Paul started at Electronic Merchant... read more
Electronic Merchant Systems Salaries
How much does Electronic Merchant Systems pay?
How much do people at Electronic Merchant Systems get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Electronic Merchant Systems is $120,291, or $57 per hour, while the estimated median salary is $144,203, or $69 per hour.
At Electronic Merchant Systems, the highest paid job is a General Counsel at $277,275 annually and the lowest is a CS Rep at $34,137 annually. Average Electronic Merchant Systems salaries by department include: Marketing at $161,284, Product at $155,327, Design at $88,748, and Sales at $234,193. Half of Electronic Merchant Systems salaries are above $144,203.
4 employees at Electronic Merchant Systems rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 12 ratings) while 4 employees at Electronic Merchant Systems rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
20th Percentile $104k | $104k | 20th Percentile |
40th Percentile $138k | $138k | 40th Percentile |
60th Percentile $194k | $194k | 60th Percentile |
80th Percentile $270k | $270k | 80th Percentile |
100th Percentile $346k | $346k | 100th Percentile |
$120,291*
Average Compensation
$144,203*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Electronic Merchant Systems Salaries by Department
Diversity & Inclusion at Electronic Merchant Systems
The Diversity score provides insights into how diverse employees feel and rate their work experience at Electronic Merchant Systems across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Electronic Merchant Systems Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Electronic Merchant Systems PTO
Electronic Merchant Systems PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Electronic Merchant Systems Careers
Electronic Merchant Systems Jobs
No Recent Jobs found for Electronic Merchant Systems on Comparably
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H1B Visa
In 2019, Electronic Merchant Systems applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Electronic Merchant Systems Know You Want To Work There
Overview of Candidates Interested in Electronic Merchant Systems on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Cleveland | 100% |
|---|
Frequently Asked Questions regarding Electronic Merchant Systems
What is Electronic Merchant Systems address?
Electronic Merchant Systems location is at 5005 Rockside Rd.
Who is the CEO of Electronic Merchant Systems?
Electronic Merchant Systems CEO is Dan Neistadt, their score by employees is 22
What is Electronic Merchant Systems eNPS?
The eNPS for Electronic Merchant Systems is -80
What is the salary for Customer Service Manager in Electronic Merchant Systems?
Customer Service Manager average salary in the US is 71k
What are the salaries in the Engineering in Electronic Merchant Systems?
The average salaries for Engineering in Electronic Merchant Systems is 127k
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