Embassy Suites Culture | Comparably
At Embassy Suites by Hilton(TM), we anticipate travelers' needs and deliver what matters most. All of our guests are welcomed with a two-room suite, free made-to-order breakfast each morning, and complimentary drinks and snacks for two hours every night*. read more
EMPLOYEE
PARTICIPANTS
113
TOTAL
RATINGS
820

Embassy Suites Company Culture

Embassy Suites Culture

This score is derived from employee ratings & reviews
3.2/5
Embassy Suites' Overall Culture is rated C-

Top Rated Culture Dimensions

Embassy Suites CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
 Embassy Suites' CEO
64 /100

Diversity at Embassy Suites

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Embassy Suites have rated Outlook, CEO Rating, and Executive Team as the highest categories they have scored

Women at Embassy Suites

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Embassy Suites have rated Outlook, Environment, and Work Culture as the highest categories they have scored

Embassy Suites eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-8

Embassy Suites employees are -8% more likely to recommend Embassy Suites as a great place to work

40%Promoters
12%Passives
48%Detractors

Working at Embassy Suites

Working at Embassy Suites is rated below average by 113 employees, across various culture dimensions. Embassy Suites employees rate Office Culture highest among all categories, and think that Team and Meetings have the most room for improvement, putting Embassy Suites’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Dallas. See below in detail how working at Embassy Suites was rated by employees.

Overall Company Culture at Embassy Suites

C-

Overall Company Culture at Embassy Suites is rated C-

Last updated 4 days ago

Bottom
35%

Embassy Suites ranks in the Bottom 35% of other companies on Comparably with for Overall Company Culture Score

Embassy Suites Employee Reviews

Out of 115 Embassy Suites employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Embassy Suites improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From Embassy Suites Employees

  • What are some of the best things about your team?
    They all understand that are managers treat us very unfairly
    Posted 6 days ago
  • What is the best part about your compensation package?
    health insurance is very good
  • What makes you most happy at work?
    I need to change the whole team of management

Constructive Feedback From Embassy Suites Employees

  • What needs to change to make the company culture better?
    New managers who respect their employess
    Posted 6 days ago
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Getting treated with respect like a human being
    Posted 6 days ago
  • What does the leadership team need to get better at?
    Speak to employess with respect
    Posted 6 days ago

Embassy Suites Company Information

Embassy Suites Mission, Vision & Values

Embassy Suites Mission Statement

At Embassy Suites by Hilton(TM), we anticipate travelers' needs and deliver what matters most. All of our guests are welcomed with a two-room suite, free made-to-order breakfast each morning, and complimentary drinks and snacks for two hours every night*.

Embassy Suites Vision Statement

Service of alcohol subject to state and local laws. Must be of legal drinking age.

Embassy Suites Values

  • Experience
HeadquarterAddison, TX
United States of America
Websitewww.embassysuites.com
Company StatusPrivate

Embassy Suites Competitors

Embassy Suites competitors include Hilton. Embassy Suites ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Embassy Suites compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Embassy Suites' Logo
    Embassy Suites
    3.2/5
  2. #2
    Hilton's Logo
    Hilton
    3.1/5

Embassy Suites Employees

113 employees at Embassy Suites have reviewed Embassy Suites across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.

Overall, the 113 Embassy Suites employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Embassy Suites are generally satisfied with their total compensation at Embassy Suites, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Embassy Suites are not very pleased with their team. 113 Participants grade the quality of their coworkers a D. Half of them believe the meetings at Embassy Suites are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Embassy Suites believe the environment at Embassy Suites is positive. Most Participants believe the pace of work at Embassy Suites is extremely fast. About 63% of the employees at Embassy Suites work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Embassy Suites are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Embassy Suites - Employee Onboarding

The prevailing opinion from employees about joining Embassy Suites is that the company was very unprepared on their first day. Embassy Suites employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Embassy Suites KPIs and OKRs

At Embassy Suites 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Embassy Suites' KPIs and OKRs is essential for its success. Out of 1 Embassy Suites employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Embassy Suites CEO & Leadership

Embassy Suites CEO

 Embassy Suites' CEO
64 /100

is generally unpopular with Embassy Suites employees, but ranks especially low with Caucasian employees. However, African American/Black employees have a slightly more favorable view of the CEO. When compared to Embassy Suites’s competitors, ranks below Hilton CEO Christopher Nassetta.

Embassy Suites Leadership

The Embassy Suites Executive Team is rated a “C”

  • Joseph Marshall Executive

    Joseph Marshall serves as the Executive of Embassy Suites.

  • Twyala Seum Managing Director

    Twyala Seum serves as the Managing Director of Embassy Suites.

  • Terri Rino Executive Human Resources Director

    Terri Rino serves as the Executive Human Resources Director of Embassy Suites.

  • Karen Satterlee Vice President and Senior Counsel, Global Franchise Development

    Karen Satterlee serves as the Vice President and Senior Counsel, Global Franchise Development of Embassy Suites.

Embassy Suites Salaries

How much does Embassy Suites pay?

How much do people at Embassy Suites get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Embassy Suites is $84,419, or $40 per hour, while the estimated median salary is $253,680, or $121 per hour.

At Embassy Suites, the highest paid job is a Sales Manager at $110,726 annually and the lowest is a CS Rep at $41,899 annually. Average Embassy Suites salaries by department include: Business Development at $100,434, Marketing at $66,642, Operations at $79,933, and HR at $92,452. Half of Embassy Suites salaries are above $253,680.

40 employees at Embassy Suites rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 114 ratings) while 37 employees at Embassy Suites rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 38 ratings).

Last updated 6 days ago.

1st Percentile
$111k
$111k1st Percentile
20th Percentile
$161k
$161k20th Percentile
40th Percentile
$238k
$238k40th Percentile
60th Percentile
$255k
$255k60th Percentile
80th Percentile
$259k
$259k80th Percentile
100th Percentile
$262k
$262k100th Percentile
$84,419*
Average Compensation
$253,680*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Embassy Suites Salaries by Department

Explore Embassy Suites Salaries

Diversity & Inclusion at Embassy Suites

Diverse employees at Embassy Suites score the company 67/100 across various culture categories, placing Embassy Suites in the Bottom 20% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Embassy Suites across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Embassy Suites Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Unique Office Space

Embassy Suites PTO

Embassy Suites' PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Embassy Suites' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Embassy Suites' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Embassy Suites Careers

Embassy Suites Jobs

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Let Embassy Suites Know You Want To Work There

Overview of Candidates Interested in Embassy Suites on Comparably

Candidates By Department

Finance
33%
All Industries
33%
Sales
33%

Candidates By Location

Portland
33%
Minneapolis
33%
Feasterville Trevose
33%

Frequently Asked Questions regarding Embassy Suites

What is Embassy Suites eNPS?

The eNPS for Embassy Suites is -8

What is the salary for Operations Manager in Embassy Suites?

Operations Manager average salary in the US is 90k

What are the salaries in the Business Development in Embassy Suites?

The average salaries for Business Development in Embassy Suites is 100k

Who are Embassy Suites competitors?

Embassy Suites main competitors are Hilton

What are the benefits at Embassy Suites?

Embassy Suites perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Tuition Reimbursement, Employee Stock Purchase Plan & Unique Office Space

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