Enshored Leadership Employee Reviews
What do you like best about the leadership team?
quality good fine almost perfect
Review from Customer Success Dept · Posted 12 days ago
Very considerate and they care about our well being
Review from Customer Support Dept · Posted 15 days ago
they are very supportive to us
Review from Customer Success Dept · Posted 20 days ago
She seems approachable and supportive of her team.
Review from Customer Support Dept · Posted 25 days ago
They are supportive, approachable, and communicate clearly
Review from Communications Dept · Posted 25 days ago
enshored is one of the non toxic to work with
Review from Operations Dept · Posted 25 days ago
The leadership team seems so approachable and so helpful in order for me to learn and grow here in the company.
Review from Customer Support Dept · Posted a month ago
I appreciate that the leadership team is supportive, approachable, and communicates clearly
Review from Operations Dept · Posted a month ago
The leadership team communicates openly and transparently, which builds trust and keeps everyone aligned on priorities
Review from Customer Support Dept · Posted a month ago
I appreciate the leadership team's clear direction, open communication, and commitment to the company's and employees' success, fostering growth and continuous improvement.
Review from Customer Support Dept · Posted a month ago
I am not so sure
Review from Customer Support Dept · Posted a month ago
the leadership team is their approachability, support, and willingness to collaborate.
Review from Operations Dept · Posted a month ago
I like that the leadership team is supportive, approachable, and listens to employees' ideas and concerns.
Review from Operations Dept · Posted a month ago
the perseverance and the eagerness
Review from Operations Dept · Posted a month ago
the leadership on our team is good and helpful
Review from Operations Dept · Posted a month ago
I like best the good leadership
Review from Operations Dept · Posted a month ago
They are very approachable and nice.
Review from Operations Dept
Some of them still know how to become proper leaders.
Review from Customer Success Dept
Being helpful is what I like the most
Review from Operations Dept
they're doing their best for the team.
Review from Operations Dept
What does the leadership team need to get better at?
Talk more to their employees. Refrain from having scripted conversations especially during town hall meetings.
Review from Operations Dept · Posted 21 days ago
The executive team should think about employee's welfare. Decisions are made not considering the impact to the employees especially in Operations, who is the backbone of the company.
Review from Operations Dept · Posted a month ago
Rewarding their people with clear, solid benefits and long-term career path
Review from Operations Dept
understanding , communication, consideration to the moderators
Review from Customer Success Dept
Be mature, be more present and be more clear with their goals. also think they spend so much money traveling to the philippines and the US and they complain about costs, doesn't make sense
Review from Operations Dept
What does the leadership team need to ge\
Review from Product Dept
Finding ways to improve each program's scalability
Review from Operations Dept
Consideration on their employees health.
Review from Operations Dept
Be considerate and prioritize the moderators well-being
Review from Product Dept
Just get rid of frequent transitions.
Review from Operations Dept
All TL's are goods when it comes to managing the team. I think the one who needs to improve is the tm, they need to be more understandable when it comes to their moderators
Review from Operations Dept
need a team building with a company budget
Review from Operations Dept
I think they need to reconsider Vacation Leave.
Review from Operations Dept
Be organized and have clarity on all the implementations and hear all the concerns of the agents not just focused on their performance score
Review from Operations Dept
Communicating decisions consistently down the org
Review from Customer Support Dept
everything atleast approve all VL
Review from Operations Dept
make it bearable for the rank and file to work, they cant handle sudden changes especially with the schedule no proper transition no proper explanation why and how they just give the new sched and thats it no reason no buts just follow regardless how hard it is for the rank and file
Review from Operations Dept
need to get better at handling, strategizing, and executing
Review from Customer Support Dept
Follow through on their actions and plans
Review from Operations Dept
Leadership Improvement Areas: Accountability: Leaders need to take ownership of their work and set an example for the team. Empowerment: Focus on developing and supporting team members rather than competing with them. Role Modeling: Demonstrate the behaviors expected from the team consistently.
Review from HR Dept