Enshored Leadership Employee Reviews
What do you like best about the leadership team?
I appreciate their transparency and how effectively they communicate the company?
Review from Operations Dept · Posted 2 days ago
they are very supportive for me
Review from Customer Support Dept · Posted 3 days ago
I like that they are very approachable
Review from Operations Dept · Posted 3 days ago
they were able to recognized every employee who performed will with great compensation.
Review from Customer Success Dept · Posted 4 days ago
What I appreciate most is how approachable and supportive the leadership team is.
Review from Operations Dept · Posted 4 days ago
always making sure employees are taken care of
Review from Customer Support Dept · Posted 4 days ago
I appreciate that the leadership team communicates a clear vision and is approachable.
Review from Customer Support Dept · Posted 4 days ago
One thing I really appreciated about my previous Operations Manager was her transparency regarding everything that was happening within the company. She consistently kept the team informed, which helped build trust and gave us a better understanding of the business and any ongoing changes.
Review from Customer Support Dept · Posted 4 days ago
you see that they are communicating with each other.
Review from Operations Dept · Posted 5 days ago
They are very supportive and approachable.
Review from Operations Dept · Posted 5 days ago
My Team Leader, Aaron Banayat, is one of the best leaders I have ever worked with. He is approachable, considerate, and highly professional. He consistently provides guidance and support, creating a positive and productive work environment. I truly appreciate his leadership and the way he encourages
Review from Operations Dept · Posted 5 days ago
Going huddle day by day to ensure heroes are aligned to
Review from Communications Dept · Posted 5 days ago
The understanding of leader through heroes difficulties and willingness to help and address concerns as soon as possible
Review from Operations Dept · Posted 5 days ago
I appreciate that the leadership team is supportive, communicates openly, and values employee feedback. Their guidance helps create a collaborative and positive workplace.
Review from Communications Dept · Posted 5 days ago
I am allowed to operate at my will as long as it's within the bounds of company rules and regulations.
Review from Operations Dept · Posted 5 days ago
What I like best about the leadership team is the communication
Review from Operations Dept · Posted 6 days ago
Helping each other in analyzing hard cases and determining the subject's age.
Review from Operations Dept · Posted 6 days ago
Very informative and easy to understand
Review from Customer Support Dept · Posted 6 days ago
they are caring and easy to get by.
Review from Customer Success Dept · Posted 6 days ago
What I appreciate most about a strong leadership team—whether we're talking about the folks steering the ship at Google or any g
Review from Sales Dept · Posted 6 days ago
What does the leadership team need to get better at?
Rewarding their people with clear, solid benefits and long-term career path
Review from Operations Dept · Posted 6 days ago
understanding , communication, consideration to the moderators
Review from Customer Success Dept · Posted 7 days ago
Be mature, be more present and be more clear with their goals. also think they spend so much money traveling to the philippines and the US and they complain about costs, doesn't make sense
Review from Operations Dept
What does the leadership team need to ge\
Review from Product Dept
Finding ways to improve each program's scalability
Review from Operations Dept
Consideration on their employees health.
Review from Operations Dept
Be considerate and prioritize the moderators well-being
Review from Product Dept
Just get rid of frequent transitions.
Review from Operations Dept
All TL's are goods when it comes to managing the team. I think the one who needs to improve is the tm, they need to be more understandable when it comes to their moderators
Review from Operations Dept
need a team building with a company budget
Review from Operations Dept
I think they need to reconsider Vacation Leave.
Review from Operations Dept
Be organized and have clarity on all the implementations and hear all the concerns of the agents not just focused on their performance score
Review from Operations Dept
Communicating decisions consistently down the org
Review from Customer Support Dept
everything atleast approve all VL
Review from Operations Dept
make it bearable for the rank and file to work, they cant handle sudden changes especially with the schedule no proper transition no proper explanation why and how they just give the new sched and thats it no reason no buts just follow regardless how hard it is for the rank and file
Review from Operations Dept
need to get better at handling, strategizing, and executing
Review from Customer Support Dept
Follow through on their actions and plans
Review from Operations Dept
Leadership Improvement Areas: Accountability: Leaders need to take ownership of their work and set an example for the team. Empowerment: Focus on developing and supporting team members rather than competing with them. Role Modeling: Demonstrate the behaviors expected from the team consistently.
Review from HR Dept
instead of introducing new processes all at the same time, why not take advantage of what we already have and focus on ensuring it is implemented properly this time. What we're doing is just mainly trial and error. introducing new processes is good but without follow through, it will still fail
Review from Business Development Dept
be considerate to the people
Review from Operations Dept