Enshored Employee Reviews
Out of 45821 Enshored employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Enshored improve their work culture. The Sales team, with 94% positive reviews, reports the best experience at Enshored compared to all other departments at the company. The Communications team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Talk more to their employees. Refrain from having scripted conversations especially during town hall meetings.
Review from Operations Dept
The executive team should think about employee's welfare. Decisions are made not considering the impact to the employees especially in Operations, who is the backbone of the company.
Review from Operations Dept
Rewarding their people with clear, solid benefits and long-term career path
Review from Operations Dept
understanding , communication, consideration to the moderators
Review from Customer Success Dept
Be mature, be more present and be more clear with their goals. also think they spend so much money traveling to the philippines and the US and they complain about costs, doesn't make sense
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There's no increase in our allowances. The total rewards doesn't make sense at all
Review from Operations Dept
The work here is not toxic and the environment here is really good but the compensation is not fairly enough since the cost of the living is high not enough to support everyday needs.
Review from Communications Dept
I feel the compensation is not as competitive as other BPO companies, and a more competitive salary would make me feel better valued.
Review from Customer Support Dept
A fair salary increase would make me feel more valued
Review from Communications Dept
add travel allowance or salary
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
focus on task and finish their tasks
Review from Customer Success Dept
Maintain consistent communication and continue performing your work effectively.
Review from Operations Dept
Some people are kind and some are not, and that is the reality in any work environment.
Review from Operations Dept
Nothing, i just dont feel interacting with people
Review from Customer Support Dept
in every company or jobs you will find a co worker who will help you to bring out the potential in you, but not to mention there is also some who will push you to the limits
Review from Customer Support Dept
What needs to change to make the company culture better?
I don't have any comments. Thank you.
Review from Operations Dept
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
salary increase salary increase salary increase
Review from Operations Dept
more interactive activity and raise the salary
Review from Customer Success Dept
I think allowing foods on the floor will make moderators happy
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Enshored yet.
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What's going wrong and how can it be improved?
CHANGES. A lot of changes that lacks preparations and insufficient tools/trainings
Review from Operations Dept
Execs made decisions that are rushed. Lack of planning in launching new programs. Lack of empathy of the executive team or the managers to the employees.
Review from Operations Dept
underpaid, poor benefits, poor management
Review from Customer Success Dept
The rules are way too strict sometimes they need tone it down.
Review from Operations Dept
The fast paced environment, the utilization of approved VLs, some leaders that doesn't know how to act one, the compensation that isn't liveable, and the commute.
Review from Customer Success Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Enshored yet.
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