Esurance Employee Reviews
Out of 104 Esurance employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping Esurance improve their work culture. The Customer Support team, with 36% positive reviews, reports the best experience at Esurance compared to all other departments at the company.
What does the leadership team need to get better at?
Decision making tree versus just hoping someone will do something.
Micromanaging is out of control!! You have to listen to each other’s calls and critique them weekly including your own! There’s a lack of support for new
Review from Customer Support Dept
Care about its employees. Benefits are horrible. There is no career path or opportunity to grow. Promotions are based on pure politics
Communication of changes within company so one can thoroughly understand what and if those changes impact performance.
Engineer and software teams are supporting out dated legacy monolithic code. Team talent doesn?
Why do you feel undervalued and what would make you feel better about your compensation?
Some comprehension by management of what I do.
lack of higher positions not clear
Salaries are below average for the area, at least they should try to compensate with something else but they don't
Don’t get paid what Glassdoor states one with my role should be paid
What do your coworkers need to improve and how could you work together better?
Be more oriented to team work in benefit of the whole company not themselves or specific group
Spend more time working and less time talking about non work related things.
What needs to change to make the company culture better?
Actually require directors to work and make a plan.
People is treated differently depending on personal relationships there is a lot of favoritsm not related to work performance
Replace arun vp and get in fresh new talent who can change culture into more agile
less claims, more training, better less clique-y work environment
Review from Customer Support Dept
What would you improve about your company's interview process?
hire better hiring managers not as hard
it could be used to find better candidates
Review from Customer Support Dept
What's going wrong and how can it be improved?
There is not outlook or plan the company just treads water.
Esurance is dissolving into Allstate.
Management is lacking and where they lack for support they overcompensate by micromanaging
Review from Customer Support Dept
company is about to be absorbed by allstate
Fair pay, but the workload is too high to maintain the quality and customer service that I demand of myself, and that customers deserve.
Review from Customer Support Dept
What would you most like to see improved at your company?
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