eviCore healthcare Employee Reviews
Out of 90 eviCore healthcare employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping eviCore healthcare improve their work culture. The Operations team, with 75% positive reviews, reports the best experience at eviCore healthcare compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Communication. This company is extremely big on communication, work life balance and they take care of their employees.
They were very patient with their nurses.
They seem to communicate clearly what the priorities are.
Immediate supervisor is quite helpful
my manager is amazing but others not so much , training and consistency is lacking .
What does the leadership team need to get better at?
Compensation and recognition for employees who have been there for years
Leading and stop micromanagement treat good employees with respect and stop the favoritism.
Being aware of their employees job duties and policies. Don't punish everyone for one person's bad work ethic.
Getting more invested in individual success and rewarding/recognizing both teams and department spanning projects
Review from Operations Dept
IT Team does not help employees do a better job. Lack of training. No department Meetings. Lack of leadership.
What is the best part about your compensation package?
The yearly bonus and merit increases.
Decent PTO and annual bonuses
Review from Operations Dept
Average benefits package, standard run of the mill
I get monthly opportuities to bonus
I love the dental and vision plan
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They raised starting pay for new hires, but tenured employees pay was not increased at the same rate
shorter contract to hire timeline
I believe working for an insurance company you should have the best policy.
Pay workers more and bonuses should be fair across board.
Pay your RNs their worth. Don't make an excuse that they get paid 20% less because they are WFH.
What are some of the best things about your team?
Communication. We all root for each other and help each other out when needed.
Friendly coworkers foe the most part
Hard working, organized, effective, knowledgeable, adaptable
Review from Operations Dept
Very helpful smd supportive doc colleagues
Co workers are busy every second of every day with little help from supervisors on complicated issues.
What do your coworkers need to improve and how could you work together better?
By building the morale via collaboration and team meetings. Management should actually having a game plan for the meeting, so it can be executed properly.
Providing notes that are understandable.
Review from Customer Support Dept
This job is more independent and self starting. No team work is required.
Review from Customer Support Dept
same page without contradictions and confusion
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We lift each other up.
Very supportive team and manager
Nothing- it's a tragedy working for evicore
Equal rights for every individual
There are nice doc colleagues
What needs to change to make the company culture better?
Remote makes it half non existent
Review from Operations Dept
What did you like most about the interview process?
Being able to be open and honest with my interviewer about my current status related to nursing and how I felt burned out in the field of nursing and hands on care.
The intervewer gave me the opportunity to discuss my experience in customer service and gave me the option to provide value and work ethics
When they give you a script to read to see how you sound.
Review from Customer Support Dept
It was not like a normal interview, more informative.
Review from Customer Support Dept
Medical terminology tests ensures some basic pronunciation skills
Review from Operations Dept
What would you improve about your company's interview process?
not tag teaming with best friend supervisors
Review from Customer Support Dept
What makes you most happy at work?
Knowing that I have a team that supports me on a daily basis.
Making a good contribution to the mission
There are good doc colleagues
Approaching the last 30 minutes of the day knowing that I won't have to hear a phone ring until the next morning.
Review from Customer Support Dept
Helping patients receive quality care and quality service
Review from Operations Dept
What's going wrong and how can it be improved?
Lack of leadership could be vastly improved. Communication with employees would help.
The lack of consistency , no time for team meetings or one on one meetings with your manager due to the high call volume , taking time off is a pain if even approved withut begging your supervisor
The higher up, and executives get more money, even with the entry level doing all of the work.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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