Experian Employee Reviews | Comparably
Experian Claimed Company
Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime. We have 21k+ people operating across 43 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity. read more
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EMPLOYEE
PARTICIPANTS
430
TOTAL
RATINGS
11891

Experian Employee Reviews

Out of 2317 Experian employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Experian improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Experian compared to all other departments at the company. The Finance team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Retaining employees and not offshoring all positions under Director. There is an atmosphere of letting good employees go to save costs by backfilling positions offshore. Compensation has fallen way behind in this inflationary environment.

Review from Finance Dept

Staffing up against key initiatives.

Review from Business Development Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

i should b paid more

Review from Operations Dept

Compensation is highly appreciate it for extra efforts done. Meaning OT

Review from Sales Dept

I am making the same amount of money I was making in 2016

Review from Sales Dept

Its a corporate company. Driven by stockholders

Review from Sales Dept

More economic/off time as an incentive

Review from IT Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

They need to be more proactive and look for procedures.

Review from Operations Dept

Some are very siloed and only concerned with their work. When looking for opportunities to shadow or learn more from them, it can be difficult.

Review from Sales Dept

So far I have had 2 ppl (one a direct report and one a resource that I was given to cover the gap) who have been terrible. I think we need to upgrade talent

Review from HR Dept

we do very little socializing, we really don't know each other personally

Review from Finance Dept

My direct co-workers are awesome. The majority of team raises concerns.

Review from HR Dept

What needs to change to make the company culture better?

Environment Reviews

Create situations that makes the whole company involved as a whole

Review from IT Dept

A lot. Leadership, managers and directors need to stop bringing in their unqualified friends and family. Invest in fresh outside talent that can take the company places instead of keeping the same nonthreatening complacent and unqualified talent that adds no value and who gets paid to do nothing.

Review from Product Dept

What would you improve about your company's interview process?

Interviews Reviews

Stop letting incompetent and insecure mgmt and identified team members interview potential talent. They are terrible because they are unfamiliar with new innovation and aren't interested in bringing in talent that will make them look bad.

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

Conflicting projects that have both number one priority. Not going to meet the deadline set by management because of complexity of the project.

Review from Engineering Dept

Fair compensation and balance offshoring instead of flat compensation adjustments in good times and bad and not backfilling any positions in the US.

Review from Finance Dept

I don't like working in general.

Review from HR Dept

Personally I just don't like to work, but Experian is better than other companies I've worked with.

Review from HR Dept

Incompetent and insecure mgmt. They talk a good game, but unable to back it up because they are too insecure to employ innovative talent to take Experian to the next level. They insulate themselves with less threatening talent and get rid of the best talent. That's how Cali does it.

Review from Product Dept

What would you most like to see improved at your company?

Outlook Reviews

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