Comparably Awards

Best Company Work-Life Balance 2025 (Large Companies)

Family Dollar Stores Claimed Company

When it comes to delivering quality and value on family essentials in a convenient location, Family Dollar is THE place to shop. Our stores are conveniently located in neighborhoods, and often in "food deserts" where other stores choose not to locate, providing a convenient, close-to-home option where customers can shop for essentials. By locating stores in places where others won’t, Family Dollar is improving the affordability and availability of essential goods. We're saving our customers time and money and helping them do more, even on a tight budget. read more

EMPLOYEE PARTICIPANTS: 2839

TOTAL RATINGS: 26469

CEO: Duncan MacNaughton

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Family Dollar Stores Customer Support Department Culture Breakdown

On Comparably 96 employees in Family Dollar Stores' Customer Support department have rated their company’s overall culture grade a D- contributing a total of 1610 ratings. Most employees in Customer Support department have a minimum of 1 to 3 Years of work experience and have worked at Family Dollar Stores for Less than 1 Year. Customer Support employees rate the categories Environment, Work Culture, and Outlook the highest while rating Perks And Benefits, Office Culture, and Compensation the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 24% men and 76% women.

Environment

Top 50% This score puts Family Dollar Stores in the Top 50% of similar sized companies on Comparably

Environment Score at Family Dollar Stores is rated a C+ by 83 employees.

Work Culture

Bottom 15% This score puts Family Dollar Stores in the Bottom 15% of similar sized companies on Comparably

Work Culture Score at Family Dollar Stores is rated a D by 95 employees.

Outlook

Bottom 20% This score puts Family Dollar Stores in the Bottom 20% of similar sized companies on Comparably

Outlook Score at Family Dollar Stores is rated a D by 83 employees.

Gender

Bottom 20% This score puts Family Dollar Stores in the Bottom 20% of similar sized companies on Comparably

Gender Score at Family Dollar Stores is rated a D by 74 employees.

Diversity

Bottom 20% This score puts Family Dollar Stores in the Bottom 20% of similar sized companies on Comparably

Diversity Score at Family Dollar Stores is rated a D by 52 employees.

CEO Rating

Bottom 15% This score puts Family Dollar Stores in the Bottom 15% of similar sized companies on Comparably

CEO Rating at Family Dollar Stores is rated a D by 90 employees.

Professional Development

Bottom 15% This score puts Family Dollar Stores in the Bottom 15% of similar sized companies on Comparably

Professional Development Score at Family Dollar Stores is rated a D by 9 employees.

eNPS

Bottom 15% This score puts Family Dollar Stores in the Bottom 15% of similar sized companies on Comparably

eNPS at Family Dollar Stores is rated a D by 82 employees.

Retention

Bottom 10% This score puts Family Dollar Stores in the Bottom 10% of similar sized companies on Comparably

Retention Score at Family Dollar Stores is rated a D- by 93 employees.

Manager

Bottom 10% This score puts Family Dollar Stores in the Bottom 10% of similar sized companies on Comparably

Manager Score at Family Dollar Stores is rated a D- by 85 employees.

Leadership

Bottom 10% This score puts Family Dollar Stores in the Bottom 10% of similar sized companies on Comparably

Leadership Score at Family Dollar Stores is rated a D- by 95 employees.

Executive Team

Bottom 10% This score puts Family Dollar Stores in the Bottom 10% of similar sized companies on Comparably

Executive Team Score at Family Dollar Stores is rated a D- by 87 employees.

Happiness

Bottom 10% This score puts Family Dollar Stores in the Bottom 10% of similar sized companies on Comparably

Happiness Score at Family Dollar Stores is rated a D- by 85 employees.

Meetings

Bottom 10% This score puts Family Dollar Stores in the Bottom 10% of similar sized companies on Comparably

Meetings Score at Family Dollar Stores is rated a D- by 84 employees.

Team

Bottom 5% This score puts Family Dollar Stores in the Bottom 5% of similar sized companies on Comparably

Team Score at Family Dollar Stores is rated a F by 87 employees.

Compensation

Bottom 5% This score puts Family Dollar Stores in the Bottom 5% of similar sized companies on Comparably

Compensation Score at Family Dollar Stores is rated a F by 85 employees.

Office Culture

Bottom 5% This score puts Family Dollar Stores in the Bottom 5% of similar sized companies on Comparably

Office Culture Score at Family Dollar Stores is rated a F by 9 employees.

Perks And Benefits

Bottom 5% This score puts Family Dollar Stores in the Bottom 5% of similar sized companies on Comparably

Perks And Benefits Score at Family Dollar Stores is rated a F by 83 employees.

Other Departments at Family Dollar Stores

Office Culture at Family Dollar Stores Locations

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