FedEx Freight Employee Reviews
Out of 296 FedEx Freight employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping FedEx Freight improve their work culture. The Customer Support team, with 94% positive reviews, reports the best experience at FedEx Freight compared to all other departments at the company. The Operations team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept · Posted a month ago
What do you like best about the leadership team?
What I appreciate most about the leadership team is their clear communication and dedication to establishing a strong safety culture on the ground. The leadership team does an excellent job of providing the tools, trust, and structural support necessary for us to execute our daily operations.
Review from Customer Support Dept · Posted a month ago
No paper ceiling. Open door policy
Always on top when needed help
I always got the propoet tools to accomplish my tasks of the day.
Review from Operations Dept
Very nice and professional and good
What does the leadership team need to get better at?
Making sure employees are working at least 3 days a week. Stop raising prices and pricing Fedex right out of bussiness. Employees moral is at a all time low. Freight is getting damaged. Company is not taking care of the employees, so employees don't care about the customers or company.
To care more about getting the customers there freight in a timely matter undamaged. Instead of just clearing the floor in there area.
To care about more then just clearing the floor. Remember customers com 1st
Communication with each other Transparency with employees Caring about employees Remembering there is no company without the employees
Knowing how to solve probelems between employees
Review from Operations Dept
What is the best part about your compensation package?
rate of pay and medical benefits
401k match & choices. Pension. JOM Program etc
Benefits are better than most. But the cost to employees keeps going up. FedEx can keep the costs a lot lower.
Invest early in the 401k plan and you will do fine when retirement is on your mind.
Review from Operations Dept
The pay and benefits are good
Why do you feel undervalued and what would make you feel better about your compensation?
A raise thats above the inflation rate
Truthfully I don't know. But I'm used to ppl at fedex not being honest woth me or giving me wrong information
Higher pay or better advancement opportunities
For the amount of work we do and for the amount of time they push us extremely hard I believe that we should be paid better other companies right now because of this pandemic are getting paid a heck of a lot more better
Companies within the same industry are paying far above what FedEx pays. My workload is far to much for what I get paid.
What are some of the best things about your team?
The best part of my team is the high level of engagement we maintain. We make it a priority to keep the work environment positive and fun, especially with our Friday engagement activities, which really boost team morale.
Review from Customer Support Dept · Posted a month ago
Work well together. Like Family. Help each other out in crisis
Very nice person ti work with
We are the best in the industry. As long as we work together and not against each other.
Fedex Freight family are always supportive of one to another.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
The senior drivers could take a couple days a week off to allow the newer drivers the opportunity to work a couple of days. Also the drivers at retirement age should retire, enjoy life before they die. Stop being greedy.
Start a Union to fight for fairness
Their attitudes are horrible and dissrespectful
Review from Operations Dept
Better management better supervision and work place
The young guys need to pull their weight
What is most positive about the culture and environment at your company?
The most positive aspect of the culture and environment is the genuine sense of camaraderie and appreciation. Management does an excellent job of fostering an engaging workspace where work is made fun, particularly through our Friday team engagements.
Review from Customer Support Dept · Posted a month ago
willingness to get the job done for the customer
Team work & innovation get jobs goals done
The company holds bbq appreciation day for safety, on time deliveries and low percentage on damaged freight.
Review from Operations Dept
Overall it's a good vibe and mostly fluent.
What needs to change to make the company culture better?
Just like a said before(attitudes)
Review from Operations Dept
Change the attitude of management to include instead thinking they are better that anybody else .
More emphasis put on work environment at peak operating times,...dont do computer updates inthe middle of the night,try inconveincing yourself... say 10:00 am and let the people who actually make money for the company do their jobs
I believe it starts with the service center manager and then down to the supervisors they need to communicate with us to let us know exactly what's going on they do not especially at Florence South Carolina
Pay us the same wage as all the FedEx hubs that surround us
What did you like most about the interview process?
I really liked how organized the whole process was. The hiring team was incredibly respectful of my time, and the communication was fast and clear. The interviewers were very approachable and down-to-earth. It was clear right from the start that the company values positive team dynamics and good co
Review from Customer Support Dept · Posted a month ago
getting to know the culture of the company
Very helpful and opened for advancement within the vompany.
Review from Operations Dept
Interviewer was friendly and polite
Absolutely nothing. I knew more about the job than the interviewer.
What would you improve about your company's interview process?
When interviewing, notes should be taken. Also, AI should not be the determiner of pay.
Dont make people wait an hour because they didn't prepare for the hiring event
What makes you most happy at work?
"What makes me most happy at work is the strong sense of camaraderie and the positive energy within my team. I love that we can work hard while still making the environment fun.
Review from Customer Support Dept · Posted a month ago
not being over managed day to day
We miake ideliveries on time damage Free
Driving my truck. Not loading it. We are truck drivers not dock workers.
The purple promise to our customers.
Review from Operations Dept
What's going wrong and how can it be improved?
Customer service listen to your people on the street
Some people are not obeying the code of conduct
Review from Operations Dept
The leadership runs our hun like the china
hardwork doing the same thing for the whole shift ...... duties should be rotated
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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