First Merchants Environment Employee Reviews | Comparably
First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

First Merchants Environment Employee Reviews

What is most positive about the culture and environment at your company?

We are encouraged to be ourselves and there is space for everyone

Review from HR Dept

Goals are realistic and work expectations are fair.

Review from Customer Success Dept

Feeling like you have more meaning than just an employee

Review from Customer Success Dept

we have a seasoned staff

Review from Sales Dept

Some things that may be in interest to us are available to interact with through our work with MYLOs or teams calls.

Review from Customer Success Dept

Our manager has a news letter she puts out sometimes, and it highlights what achievments we've made

Review from Customer Support Dept

Everyone is very accepting of others.

Review from Admin Dept

The people and connections created with team members in person and remote.

Review from IT Dept

Valued as a team member, the ability to voice my concerns and seek assistance with policy/procedure changes

Review from Customer Support Dept

Supportive leadership with focus on growth and development

Review from Finance Dept

Support each other and treat each other with respect.

Review from Customer Support Dept

Everyone's willingness to help one another succeed

Review from Finance Dept

I love most the kind and patient bosses I have as well as the customers. I love helping people and interacting with them!

Review from Customer Support Dept

That I have been told and I believe the company listens to feedback to implement change. I hope to see change come out of this survey.

Review from Customer Success Dept

caring about employees and encouraging them to be whatever they want to be

Review from Operations Dept

We are very inclusive and invest in our employees.

Review from Operations Dept

The culture and environment are genuine. The company wants to allow each of us to bring our unique talents and abilities and use them to build our team strength.

Review from IT Dept

The people I work with make it very easy to come to work everyday and we all are very understanding

Review from Sales Dept

No one is perfect, work to the best of your ability and keep learning.

Review from IT Dept

Great coworkers. The issue here is the management at the top. The people I work with are great.

Review from IT Dept

What needs to change to make the company culture better?

More compassion and empathy from management.

Review from Sales Dept

lets get back to the way the company was prior to 2020

Review from Sales Dept

Upper management should not show favoritism to employees within a team.

Review from Operations Dept

I feel my workplace has a very toxic environment, no one is ever happy here always complaining about the pay grade and other employees it needs to change to make it a happier place to work. New employees are always looked down upon

Review from Sales Dept

actually care about your employees not just do things on paper that make it look like you care.

Review from Sales Dept

They need to be realistic and we don't all live and work in Indiana!

Review from Operations Dept

Better marketing to bring in more clients in branches

Review from Executive Dept

everything, more offers for opening a checking, more bonuses for the employees. Its extremely boring and micromanaging

Review from Customer Success Dept

one they need to do is evaluate our saturday hours i feel like we dont need to be open on Saturdays as it creates staffing problems

Review from Sales Dept

I am not sure what

Review from Sales Dept

More engagement within a working team, improve team building activities offsite (during normal working hours).

Review from Sales Dept

I think the company culture is great, it's just my branch's culture is close-minded and uncomfortable.

Review from Customer Success Dept

understand the front line workers, Having a good plan is good but sometimes it doesn't fit the realistic.

Review from Sales Dept

better pay and better training about regulations and products.

Review from Sales Dept

More work to do and more pay.

Review from Customer Success Dept

The company would benefit from streamlined processes, empowering employees and better software systems.

Review from Sales Dept

Valuing development of staff would be nice.

Review from Admin Dept

stop treating people as numbers and only chasing a stock price

Review from Sales Dept

Nothing the culture is all good around

Review from Sales Dept

the market leader visits a location once a quarter and doesn't have candid conversations with the employees, her boss visits to say thanks and drop off snacks. where is the real conversation? where is the opportunity to have a true conversation with them about how things are going?

Review from Sales Dept

Review Sentiment at First Merchants

86
86%
14
14%

About First Merchants' Environment

A
77/100

Where This Score Ranks First Merchants' Environment

TOP
10%

In the Top 10% of 2025 similar size companies on Comparably

?

Not enough ratings to compare against companies in Muncie, IN

1st

1st place versus 5 competitors rated on Comparably

The environment at First Merchants is considered positive by 88% of employees and regarded as having a “comfortably fast” work pace by 822 employees. First Merchants ranks in the Top 10% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably.

Rate Environment the Highest

  • Department - HR
    +3%
  • Department - Product
    +2%
  • Department - Admin
    +2%

Rate Environment the Lowest

  • Gender - Non-Binary
    -13%
  • Ethnicity - Native American
    -8%
  • Department - Engineering
    -5%

How First Merchants' Environment Score is Calculated

FILTER RATINGS BY

Results from 1597 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less6%
876%
1017%
121%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast11%
Comfortably fast51%
Moderate32%
A bit slow4%
Bureaucratic2%
What's the work pace at your company?
AnswerPercent
Positive88%
Negative12%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes62%
No38%
Do you have a close friend at work?
AnswerPercent
5% or Less62%
5-10%21%
10-25%10%
25-50%5%
50%+2%
What % of the time are you bored at work?
×
Rate your company