First Merchants Team Employee Reviews | Comparably
First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

First Merchants Team Employee Reviews

What are some of the best things about your team?

We have each others backs!

Review from HR Dept

Great people and they all work hard

Review from Customer Success Dept

How nice and caring everyone is

Review from Customer Success Dept

we work together well usually

Review from Sales Dept

All work well together, all women (at this time), have built friendships outside of work as well.

Review from Customer Success Dept

I appreciate that most of my teammates are eager to help me. We are not competitive with one another. We all strive to do well for our branch so it helps that we are on the same page

Review from Customer Support Dept

It feels like we're a team. Everyone helps each other out.

Review from Admin Dept

Small, aligned, supportive, and driven.

Review from IT Dept

We are collaborative, and the support on the team is great

Review from Customer Support Dept

I think I have a fantastic team that is easy to work with. Relationships with other department managers can be a little strained as we don't have the same standards for staff

Review from Operations Dept

Good collaboration, support, and reliability coupled with strong work ethics.

Review from Finance Dept

We are all pulling in the same direction. There is always someone to help if you need it.

Review from Customer Support Dept

They create a fun environment and are really helpful with any questions that I may have.

Review from Finance Dept

The ones that seem to care about me and are patient with me and willing to help and not get impatient.

Review from Customer Support Dept

I have a friend at work.

Review from Sales Dept

Everyone plays to their own strengths.

Review from Customer Success Dept

supportive of each other, helping each other to be better at our jobs, training each other and just being friends

Review from Operations Dept

I enjoy the collaboration and drive of my peers.

Review from Operations Dept

The organization hires top-notch talent and our team is full of top-performers. We all work well together and are willing to help each other out as needed.

Review from IT Dept

We all get along and are all very alike so there is never any drama or arguments.

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

more than 9-5:00 attitude. more do whatever it takes to get it done

Review from Finance Dept

Sense of what the word team means.

Review from Operations Dept

I believe that separating home life from work discussions will help a ton. Talking about drama at home should not be a topic at work. It makes it extremely difficult to focus on tasks here when the environment is a constant gripe of unrelated topics. Positive professional tones in voice are crucial!

Review from Sales Dept

Loan processors, underwriters, and our entire team need to do a better job of working together. Sometimes we get caught up in the "closing numbers" and forget there are people on the other end of every transaction.

Review from Sales Dept

Their attitude and ethics are on the floor especially at Fishers and N Michigan rd

Review from Product Dept

Ownership in their role and accountability

Review from Admin Dept

Its all about team playing and I feel there is NONE! when a new person starts a new job here its horrible for them

Review from Sales Dept

Be more mindful of the work they're doing (cash in's and cash outs, writing deposit amounts on slips, constantly fixing simple mistakes gets tedious), spend more time doing the job at hand instead of only conversing with customers

Review from Operations Dept

Nothing, I'm just always busy and don't have too much time to interact with them.

Review from Customer Support Dept

Employees who have worked here for 2+ years still don't know how to use their resources or do wires. Always passing on work to others even though they can call rocs.

Review from Sales Dept

MORE TRAINING, MENTORS NOT DOING A GOOD JOB

Review from Sales Dept

I have one co-worker that is somehow able to call off every Monday and never works consective days. She claims to have some medical condition but admits to going out drinking and abusing the situation. The bank won't fire her. Another employee sleeps every day and somehow keeps his job.

Review from Sales Dept

Understanding the big picture and attempt to think outside the box rather than silo to one department or task.

Review from Operations Dept

Our team is not inclusive.

Review from Operations Dept

playing as a team and pass on what they know

Review from Sales Dept

I work remotely from my team. They have their own teams chat which I am excluded from because I am not in their office. That just make me feel like I am truly not part of my team.

Review from Operations Dept

everything is a contest and no one really listens to each other

Review from Sales Dept

I have nothing productive to say here

Review from Sales Dept

better collaboration. We operate as individuals primarily.

Review from HR Dept

My co-workers are totally fine and we work together great. I just don't need to see them to get my job done. We work just fine through email, chat, teams meetings, etc.

Review from Operations Dept

Review Sentiment at First Merchants

86
86%
14
14%

About First Merchants' Team

A+
88/100

Where This Score Ranks First Merchants' Team

TOP
5%

In the Top 5% of 2030 similar size companies on Comparably

?

Not enough ratings to compare against companies in Muncie, IN

1st

1st place versus 5 competitors rated on Comparably

First Merchants' team score is currently ranked in the Top 5% of similar sized companies on Comparably and placed 1st among its competitors. 91% of First Merchants employees look forward to interacting with coworkers while 75% believe their company meetings are effective. Among the various teams at First Merchants, the Legal department ranks the highest in team score.

Rate Team the Highest

  • Department - Legal
    +7%
  • Department - HR
    +5%
  • Department - Product
    +4%

Rate Team the Lowest

  • Gender - Non-Binary
    -6%
  • Ethnicity - Other
    -5%
  • Ethnicity - Native American
    -3%

How First Merchants' Team Score is Calculated

FILTER RATINGS BY

Results from 1597 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

84
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes75%
No25%
Are your company's meetings effective?
AnswerPercent
Yes91%
No9%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes0%
No0%
Does Your Boss Hurt Your Company Culture?
×
Rate your company