First Merchants Employee Reviews
Out of 18347 First Merchants employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping First Merchants improve their work culture. The Marketing team, with 96% positive reviews, reports the best experience at First Merchants compared to all other departments at the company. The Design team offered the most constructive feedback, with 65% of that department's reviews constructive in nature.
What do you like best about the leadership team?
They are open to questions and having meaningful discussions.
Review from HR Dept
I am new but I like the communication and the vision laid out.
Review from Customer Success Dept
Their involvement and care even inside the banking centers.
Review from Customer Success Dept
listening to feed back from us
Review from Sales Dept
Transparent, when appropriate, and engaging.
Review from Sales Dept
What is the best part about your compensation package?
It is always being reviewed to see if improvements or new offerings can be made.
Review from HR Dept
Compensation is actually on the light side relative to peers, but at a smaller company I understand it.
Review from Customer Success Dept
incentive pay outs , could be more 'profit sharing'.
Review from Sales Dept
Retirement plan that is offered
Review from Customer Success Dept
Employee stock options, 401(k), quarterly bonuses
Review from Admin Dept
What are some of the best things about your team?
We have each others backs!
Review from HR Dept
Great people and they all work hard
Review from Customer Success Dept
How nice and caring everyone is
Review from Customer Success Dept
we work together well usually
Review from Sales Dept
All work well together, all women (at this time), have built friendships outside of work as well.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
We are encouraged to be ourselves and there is space for everyone
Review from HR Dept
Goals are realistic and work expectations are fair.
Review from Customer Success Dept
Feeling like you have more meaning than just an employee
Review from Customer Success Dept
we have a seasoned staff
Review from Sales Dept
Some things that may be in interest to us are available to interact with through our work with MYLOs or teams calls.
Review from Customer Success Dept
What did you like most about the interview process?
Met with someone who is my peer, and he gave me good insight into the culture.
Review from Sales Dept
Their response time was quick.
Review from Finance Dept
Everyone was courteous, kind, caring, empathetic and authentic.
What makes you most happy at work?
Being able to make someone's day
Review from HR Dept
the people and the work I get to do helping clients.
Review from Customer Success Dept
The customers that I see daily
Review from Customer Support Dept
The team and their enthusiasm
Review from Customer Success Dept
happy customers, not crabby customers,
Review from Sales Dept
What do you like best about your company?
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