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First Stop Health's mission is to provide delightful healthcare experiences to our members. First Stop Health provides care that people love® with various digital healthcare services and we believe that accessing healthcare should be safe, simple and low cost without compromising quality. Every patient has their own unique healthcare journey and with our Primary Care, Urgent Care & Mental Health, members have access to an exceptional care team for support and guidance every step of the way. Patients can access First Stop Health virtual care 24/7 via app, website or phone. First Stop Health was named one of Inc. Magazine’s Best Workplaces of 2022-2024, and ranked one of the fastest-growing private companies for the past 7 years by Inc. 5000. In 2023, First Stop Health was also recognized in Crain’s Chicago Business Fast 50 as one of the Chicago-areas' fastest growing companies and as a 2023 Well-Being Trailblazer presented by Archetype and WELCOA. read more

EMPLOYEE PARTICIPANTS: 8

TOTAL RATINGS: 77

CEO: Teira Gunlock

First Stop Health Company Culture

First Stop Health Culture

This score is derived from employee ratings & reviews

3.7/5

First Stop Health's Overall Culture is rated B-

Top Rated Culture Dimensions

CEO Rating

eNPS

A-

Leadership

Manager

Compensation

B-

First Stop Health CEO

Top 10%Top 10% of Similar Size Companies on Comparably

Teira Gunlock

84 /100

Diversity at First Stop Health

N/A

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Women at First Stop Health

N/A

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First Stop Health eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

First Stop Health employees are 72% more likely to recommend First Stop Health as a great place to work

86%	Promoters
0%	Passives
14%	Detractors

Working at First Stop Health

Working at First Stop Health is rated average by 8 employees, across various culture dimensions. First Stop Health employees are most satisfied about CEO Rating, eNPS, and Leadership categories, putting First Stop Health’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Chicago. See below in detail how working at First Stop Health was rated by employees.

Overall Company Culture at First Stop Health

B-

Overall Company Culture at First Stop Health is rated B-

Last updated months ago

Top

40%

First Stop Health ranks in the Top 40% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

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First Stop Health Employee Reviews

Out of 7 First Stop Health employee reviews, 100% were positive.

100%

Positive Reviews	100%
Constructive Feedback	0%

Positive Reviews From First Stop Health Employees

What do you like best about the leadership team?
Smart, caring, unrelenting and trusted
Anonymous Review
What is the best part about your compensation package?
Stock options to acquire eqity
Anonymous Review
What are some of the best things about your team?
They observe the same values as management
Anonymous Review

First Stop Health Company Information

First Stop Health Company Overview

First Stop Health was founded in 2011 and its current CEO is Teira Gunlock. Since its inception 15 years ago, First Stop Health has grown to 146 employees.

First Stop Health Mission, Vision & Values

First Stop Health Mission Statement

We believe that accessing healthcare should be safe, simple and low cost without compromising quality. Our team is committed to helping people have delightful healthcare experiences and providing care.

First Stop Health Vision Statement

Real values embraced by real people.

First Stop Health Values

Caring: We care deeply that patients, doctors, and employees have the best possible experience.
Unrelenting: We are always looking for ways to improve our services.
Trusted: We do what we say we are going to do.
Transparent: We show our work and own our mistakes.
Collaborative: We believe in working together, valuing diverse perspectives and collective efforts to reach our goals.

First Stop Health Mission, Vision & Values

Headquarter	24 E Washington St, Suite 875 Chicago, IL 60602 United States of America
Website	www.fshealth.com/
Founding Date	2011
Tel	(888) 691-7867
Company Status	Private
Jobs	www.fshealth.com/careers
Social Sites

First Stop Health Competitors

First Stop Health competitors include CirrusMD, Teladoc, and MDLIVE. First Stop Health ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how First Stop Health compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About First Stop Health Competitors

First Stop Health Employees

First Stop Health has 146 employees. 8 employees at First Stop Health have reviewed First Stop Health across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 8 First Stop Health employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at First Stop Health are generally satisfied with their total compensation at First Stop Health, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at First Stop Health are generally satisfied with their team. 8 Participants grade the quality of their coworkers a C-. The majority believe the meetings at First Stop Health are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at First Stop Health believe the environment at First Stop Health is positive. Most Participants believe the pace of work at First Stop Health is extremely fast. About 67% of the employees at First Stop Health work 8 hours or less.

Overall, the employees at First Stop Health are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining First Stop Health - Employee Onboarding

The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

First Stop Health Employee Onboarding

First Stop Health KPIs and OKRs

At this moment no First Stop Health employees have provided insight into whether or not they clearly understand First Stop Health's KPIs and OKRs.

Answer	Percent
Yes	0%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

First Stop Health KPIs & OKRs

First Stop Health CEO & Leadership

First Stop Health CEO - Teira Gunlock

84 /100

First Stop Health’s CEO Teira Gunlock started in this role in 2015. Teira’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Chicago. Compared to First Stop Health’s competitors, Teira Gunlock ranks right above Teladoc CEO Jason Gorevic. Under Gunlock’s leadership, First Stop Health employee respondents are most happy about their Leadership and the company’s Manager. Environment and Team are two areas, according to respondents, where First Stop Health could stand to see real improvement.

First Stop Health Leadership

The First Stop Health Executive Team is rated a “C+” and led by CEO Teira Gunlock, VP of Finance Robyn Docherty, and Vice President of Marketing Jani Spede

Explore First Stop Health Leadership Team

First Stop Health Salaries

How much does First Stop Health pay?

How much do people at First Stop Health get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at First Stop Health is $86,156, or $41 per hour, while the estimated median salary is $87,191, or $41 per hour.

At First Stop Health, the highest paid job is a Director of Engineering at $167,147 annually and the lowest is a CS Rep at $43,034 annually. Average First Stop Health salaries by department include: Sales at $172,127, Admin at $63,750, Marketing at $126,348, and Business Development at $109,852. Half of First Stop Health salaries are above $87,191.

4 employees at First Stop Health rank their Compensation in the Top 40% of similar sized companies in the US (based on 12 ratings) while 4 employees at First Stop Health rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 4 ratings).

Last updated months ago.

First Stop Health Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $55k	$55k	1st Percentile
17th Percentile $70k	$70k	17th Percentile
33rd Percentile $86k	$86k	33rd Percentile
50th Percentile $157k	$157k	50th Percentile
67th Percentile $222k	$222k	67th Percentile
83rd Percentile $251k	$251k	83rd Percentile
100th Percentile $299k	$299k	100th Percentile

$86,156^*

Average Compensation

$87,191^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

First Stop Health Salaries by Department

Explore First Stop Health Salaries

Diversity & Inclusion at First Stop Health

The Diversity score provides insights into how diverse employees feel and rate their work experience at First Stop Health across various culture dimensions.

We began our DEIB journey as a result of our annual employee engagement survey. We noticed that all the scores in leadership, management, were improving,and DEIB was slowly ticking down over time. We sent out an interest survey and now one third of employees participate in our DEIB Council. Together we,performed a needs assessment based on the Meyer Spectrum Tool and identified 6 areas of the business that we wanted to work on: Training & Education Hiring & Talent Company Infrastructure (policy/ internal space creation) Data & Reporting Product & Marketing Community Engagement Throughout the year, pillar leaders are,responsible for researching and recommending new policies or changes. Our DEIB initiatives are entirely employee run and they’ve had great success since its implementation.

Ranked Culture the Highest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

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First Stop Health Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Gym Membership / Reimbursement

Paid Time Off

PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan
Performance Bonus

Office Perks

Company Social Outings
Work From Home Policy

Explore First Stop Health Perks and Benefits

First Stop Health PTO

First Stop Health PTO policy is a critical component of the benefits package offered to employees.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	0%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

First Stop Health PTO Policy

First Stop Health Careers

First Stop Health Jobs

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Frequently Asked Questions regarding First Stop Health

What is First Stop Health address?

First Stop Health location is at 24 E Washington St, Suite 875

Who is the CEO of First Stop Health?

First Stop Health CEO is Teira Gunlock, their score by employees is 84

What is First Stop Health eNPS?

The eNPS for First Stop Health is 72

What is the salary for Sales Associate in First Stop Health?

Sales Associate average salary in the US is 66k

What are the salaries in the IT in First Stop Health?

The average salaries for IT in First Stop Health is 90k

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