Five Below, Inc. operates a chain of retail stores in the United States. It offers sporting goods, games, wearables and jewelry, read more

EMPLOYEE PARTICIPANTS: 467

TOTAL RATINGS: 3918

CEO: Joel Anderson

eNPS at Five Below

Five Below's Employee Net Promoter Score (eNPS) is -3, as rated by 398 employees. Employee Net Promoter Score tracks Five Below employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Five Below to a friend? Today, 40% of Five Below employees would encourage their friends to become coworkers, whereas 17% are neutral and 43% would not recommend working at Five Below to their friends.

Last updated 7 days ago.

Where This Score Ranks Five Below's eNPS

TOP
50%
In the Top 50% of 1261 Similar Sized Companies on Comparably
TOP
50%
In the Top 50% of 53 Nearby Companies in Philadelphia, PA
3rd
3rd place versus 5 competitors rated on Comparably

-3

Aug

-3

Sep

-3

Oct

-3

Nov

-3

Dec

-3

Jan

Promoters
Passives
Detractors

Who Ranks Five Below's eNPS the Highest?

Department - Customer Success 67/100

Experience - Over 10 Years 50/100

Ethnicity - African American/Black 49/100

Who Ranks Five Below's eNPS the Lowest?

Department - Operations -100/100

Experience - 3 to 6 Years -66/100

Experience - 6 to 10 Years -40/100

Five Below eNPS At a Glance

Five Below employees are less likely to recommend Five Below as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Customer Success department and employees with Over 10 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Five Below to a friend?” Based on 398 ratings, Five Below ranks 3rd place versus its 5 competitors and is right below Amazon.

Compared to other companies in Philadelphia, PA, Five Below falls into the Top 50% of 53 companies. The last rating was provided 7 days ago.