Freddy's Frozen Custard Employee Reviews

Treat amazibg wow Gooc good

It's an easy, quality first job. It taught me skills about the workplace and introduced me to lots of great people.

Paychecks are always late and the store is often understaffed

I work with a manager at Freddy's in the Orange Grove location, he's super nice and gets along with everybody however when it comes to reliable hours and having enough people staffed for the week he never schedules appropriately. We've had multiple complaints held by multiple customers.

Gm talks anout teamwork : doesnt happen. He never addresses the problems . Keeos sayingvhis ams/ sup need to handke whatever .he never backs them up . No appreciation. No vacation time ect for employess that have been there longer

I like how most of the managers are mostly chill

We all try our best its mostky cororate that unfortuantly do not care about their employee

Positivity is often used during rushes

They are very fun people.

Patient, smart and willing to go 'the extra mile ' to make sure I learn the RIGHT way to do things.

being honest, supportive and everything the work ettiquette video shows.

They need to learn a lot. Never worked for a company so unorganized

Taking better care of their management and employees. The place has the highest turnover rate of any restaurant that I've seen.

Review from Operations Dept

To treat their employees with more respect and to respect their time

Making sure their employyees are happy and feel apprecated

I get the freddys discount for my meals

Review from Customer Success Dept

I really Dont even know

Competitive in the market. Can definitely find better though.

I started above average because of my experience

i did not have one

They way management treats the employees

Yes i feel hella undervalued

Need more pay . More teamwork ,

Customers often scream at us and managers will give in often to their crazy demands, and the drama that happens there is crazy, and often exhausting. If reports were taken seriously and managers actually helped their employees it could be 100% a more postive learning enviroment.

thre manager said he didnt care what we got paid.

Everyone works together positively usually

Most are great workers & friends

I haven't really noticed anything great about any answer

They work together really well, some of great friends with each other, some actually pick up shifts for each other, and some actually do amazing work and customer service.

My team are all dedicated to improving and throughout multiple times, have boosted my confidence on becoming a manager

Helping instead of putting the work on one person

Teamwork, everybody thinks they are better than others and always tries to underestimate.

Coworkers are allowed to use manager pins and often get away with clocking out early, not helping their fellow workers, and bossing others around constantly (especially the men.)

Need to learn how to work amongst eachother while stressed. Employees need to be more vocal

Everything and needs to be trained more properly

I would say sometimes everyone gets along

Review from Customer Success Dept

Out customer service is great

Everyone works together to get stuff done

When I get to clock out and get out of that place. That is the most positive thing about freddy's

Having great employees who not only do amazing work but are amazing cooperating with each other. The supervisors and managers really need to get it together cause it is extremely bad there.

just the respect that the managers have.

New management and extra training

Hire people that actually want to work. Stop all this discrimination

Change of general management and other things

they need to hire people that are actually good for the job rather than picking up bums off the side of the road and hiring them just so they can come to work and scream at underage girls and grab them.

Review from Operations Dept

How they ask what are somethings im actually good at

Review from Customer Success Dept

Easy and quickness fast simple

The ease of being hired typically

It really wasn't a interview

The put at ease , wasnt a rush

The interviewing process is really nice

Maybe hired better people that arwnt their frineds or family

Be more positive and nice

They said they would call me within 5 days...took them a week ans a half.

We need to click personally and listen. Can't come in with an agenda.

Keeping smiles on our guest faces and leaving pleased with the the service

When things are done filled out, the lobby is clean, employees helping each other in the back and in the front of houses. Our machines working and providing with what the customer needs. Having reliable hours and having everything stocked.

When co workers are all interacting with each other

Interaction with coworkers and guests.

Free food on breaks and employee discounts

Wait times are long due to being understaffed. Need more staff.

Pick up pay. And set hours.

The people cooking a really slow and the managers are just there to stand there or sit in their office and not do any work

Review from Sales Dept

What can be improved is the management. More specifically treatment of employees, being able to hop on and help your employees when needed, and the manager always tells the supervisors to clock her on even when she's not working so maybe that can be fixed.

Recently because i brought an issue to managements attention i have been retaliated against for doing so. My shifts have been less staffed than hers and if employees do come in to help me out she sends them home. Her bestfriend is the gm so i cant go to her for assistance either.

I like the environment. Everyone is friendly and welcoming. The management is very helpful and kind.

Review from Sales Dept

I would like to see the communication and teamwork improve.

Review from Sales Dept