Freddy's Frozen Custard Outlook Employee Reviews

Keeping smiles on our guest faces and leaving pleased with the the service

When things are done filled out, the lobby is clean, employees helping each other in the back and in the front of houses. Our machines working and providing with what the customer needs. Having reliable hours and having everything stocked.

When co workers are all interacting with each other

Interaction with coworkers and guests.

Free food on breaks and employee discounts

Being able to just do my job effectively

When I see the smile of our customers when they are satisfied

Making the guests days, and putting a smile on my face!

Helping guests and interacting with coworkers.

Spending time with my coworkers/friends.

Review from Customer Support Dept

I'm getting paid and I'm getting my hours put in

Working alongside the people I know is going to come in and actually do what they are suppose to do

Pay day is the only good thing

Interacting with the customers and setting the store up for success

Seening my grill team come together yo pull off great numbers

Review from Customer Success Dept

The free food honestly. I'm sorry that has to be the answer. I don't like working here.

Seeing the guests happy and knowing the food is good and also the custard

Being able to make the guest happy

My paycheck but needing raise I been employed 9 months

The last five minutes at the end of my shift before I go home.

Wait times are long due to being understaffed. Need more staff.

Pick up pay. And set hours.

The people cooking a really slow and the managers are just there to stand there or sit in their office and not do any work

Review from Sales Dept

What can be improved is the management. More specifically treatment of employees, being able to hop on and help your employees when needed, and the manager always tells the supervisors to clock her on even when she's not working so maybe that can be fixed.

Recently because i brought an issue to managements attention i have been retaliated against for doing so. My shifts have been less staffed than hers and if employees do come in to help me out she sends them home. Her bestfriend is the gm so i cant go to her for assistance either.

The store needs management to be replaced.

if they actually cared about their employees i would see great improvement but they just don't. they pick favorites and give them raises but keep workers at minimum wage when they've worked there for years. they need to show appreciation to their staff.

Review from Operations Dept

Holding managers accountable for their their actions and do not allow them to play favorites as well as just training them to treat employees better.

Everything is wrong with this company. They do not care about us. Only what makes them more money.

Review from Operations Dept

First off there’s cockroaches throughout the restaurant second off their employees do nothing but stand around the kitchen and the managers treat the employees like their nothing working them hard are paying them less and not seeing true potential and not caring how

Review from Sales Dept

They are not training the new hires correctly so they are not productive when we are at work

My manager is a bully and treats everyone at the establishment terribly.

Review from Operations Dept

I would rather be home chilling or sleeping

Review from Sales Dept

The manager needs to learn to lead

Review from Sales Dept

I dont get paid enough for the headache I put up with

Review from Sales Dept

I like the environment. Everyone is friendly and welcoming. The management is very helpful and kind.

Review from Sales Dept

I would like to see the communication and teamwork improve.

Review from Sales Dept