Freddy's Frozen Custard Employee Reviews
Out of 343 Freddy's Frozen Custard employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Freddy's Frozen Custard improve their work culture. The Sales team, with 57% positive reviews, reports the best experience at Freddy's Frozen Custard compared to all other departments at the company. The Operations team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
being honest, supportive and everything the work ettiquette video shows.
They need to learn a lot. Never worked for a company so unorganized
Taking better care of their management and employees. The place has the highest turnover rate of any restaurant that I've seen.
Review from Operations Dept
To treat their employees with more respect and to respect their time
Making sure their employyees are happy and feel apprecated
Why do you feel undervalued and what would make you feel better about your compensation?
They way management treats the employees
Yes i feel hella undervalued
Need more pay . More teamwork ,
Customers often scream at us and managers will give in often to their crazy demands, and the drama that happens there is crazy, and often exhausting. If reports were taken seriously and managers actually helped their employees it could be 100% a more postive learning enviroment.
thre manager said he didnt care what we got paid.
What do your coworkers need to improve and how could you work together better?
Helping instead of putting the work on one person
Teamwork, everybody thinks they are better than others and always tries to underestimate.
Coworkers are allowed to use manager pins and often get away with clocking out early, not helping their fellow workers, and bossing others around constantly (especially the men.)
Need to learn how to work amongst eachother while stressed. Employees need to be more vocal
Everything and needs to be trained more properly
What needs to change to make the company culture better?
just the respect that the managers have.
New management and extra training
Hire people that actually want to work. Stop all this discrimination
Change of general management and other things
they need to hire people that are actually good for the job rather than picking up bums off the side of the road and hiring them just so they can come to work and scream at underage girls and grab them.
Review from Operations Dept
What would you improve about your company's interview process?
The interviewing process is really nice
Maybe hired better people that arwnt their frineds or family
Be more positive and nice
They said they would call me within 5 days...took them a week ans a half.
We need to click personally and listen. Can't come in with an agenda.
What's going wrong and how can it be improved?
Wait times are long due to being understaffed. Need more staff.
Pick up pay. And set hours.
The people cooking a really slow and the managers are just there to stand there or sit in their office and not do any work
Review from Sales Dept
What can be improved is the management. More specifically treatment of employees, being able to hop on and help your employees when needed, and the manager always tells the supervisors to clock her on even when she's not working so maybe that can be fixed.
Recently because i brought an issue to managements attention i have been retaliated against for doing so. My shifts have been less staffed than hers and if employees do come in to help me out she sends them home. Her bestfriend is the gm so i cant go to her for assistance either.
What would you most like to see improved at your company?
I would like to see the communication and teamwork improve.
Review from Sales Dept