Freddy's Frozen Custard Employee Reviews
Out of 343 Freddy's Frozen Custard employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Freddy's Frozen Custard improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Freddy's Frozen Custard compared to all other departments at the company. The Operations team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
What do you like best about the leadership team?
I like how most of the managers are mostly chill
We all try our best its mostky cororate that unfortuantly do not care about their employee
Positivity is often used during rushes
They are very fun people.
Patient, smart and willing to go 'the extra mile ' to make sure I learn the RIGHT way to do things.
What is the best part about your compensation package?
I get the freddys discount for my meals
Review from Customer Success Dept
I really Dont even know
Competitive in the market. Can definitely find better though.
I started above average because of my experience
i did not have one
What are some of the best things about your team?
Everyone works together positively usually
Most are great workers & friends
I haven't really noticed anything great about any answer
They work together really well, some of great friends with each other, some actually pick up shifts for each other, and some actually do amazing work and customer service.
My team are all dedicated to improving and throughout multiple times, have boosted my confidence on becoming a manager
What is most positive about the culture and environment at your company?
I would say sometimes everyone gets along
Review from Customer Success Dept
Out customer service is great
Everyone works together to get stuff done
When I get to clock out and get out of that place. That is the most positive thing about freddy's
Having great employees who not only do amazing work but are amazing cooperating with each other. The supervisors and managers really need to get it together cause it is extremely bad there.
What did you like most about the interview process?
How they ask what are somethings im actually good at
Review from Customer Success Dept
Easy and quickness fast simple
The ease of being hired typically
It really wasn't a interview
The put at ease , wasnt a rush
What makes you most happy at work?
Keeping smiles on our guest faces and leaving pleased with the the service
When things are done filled out, the lobby is clean, employees helping each other in the back and in the front of houses. Our machines working and providing with what the customer needs. Having reliable hours and having everything stocked.
When co workers are all interacting with each other
Interaction with coworkers and guests.
Free food on breaks and employee discounts
What do you like best about your company?
I like the environment. Everyone is friendly and welcoming. The management is very helpful and kind.
Review from Sales Dept