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Freshworks Company Culture
Freshworks Culture
This score is derived from employee ratings & reviews4.3/5
Freshworks' Overall Culture is rated A-
Top Rated Culture Dimensions
CEO Rating
A+Gender
A+Office Culture
A+Diversity
ALeadership
AFreshworks CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Girish Mathrubootham
83 /100
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Diversity at Freshworks
Top 10%Top 10% of Similar Size Companies on Comparably
A
Diverse employees at Freshworks have rated Perks And Benefits, Meetings, and Office Culture as the highest categories they have scored
Women at Freshworks
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at Freshworks have rated Happiness, Environment, and CEO Rating as the highest categories they have scored
Freshworks eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
28
Freshworks employees are 28% more likely to recommend Freshworks as a great place to work
| 53% | Promoters |
|---|---|
| 22% | Passives |
| 25% | Detractors |
Working at Freshworks
Working at Freshworks is rated highly by 81 employees, across various culture dimensions. Freshworks employees are most satisfied about CEO Rating, Office Culture, and Leadership categories, putting Freshworks’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in San Francisco. See below in detail how working at Freshworks was rated by employees.
Overall Company Culture at Freshworks
A-
Overall Company Culture at Freshworks is rated A-
Last updated months ago
Top
15%
Freshworks ranks in the Top 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Freshworks Employee Reviews
Out of 65 Freshworks employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Freshworks improve their work culture.
| Positive Reviews | 93% |
|---|---|
| Constructive Feedback | 7% |
Positive Reviews From Freshworks Employees
- What did you like most about the interview process?Well thought out paid time good benefits
- What makes you most happy at work?Displayed of sovereign communication and solidarity
- What is the best part about your compensation package?Hourly wage bump ups to date
Constructive Feedback From Freshworks Employees
- What would you most like to see improved at your company?As the company grows, we are scaling practices to support efficiency and working smarter, not harder
- Why do you feel undervalued and what would make you feel better about your compensation?More money more stocks more bonus and also more money
- Why do you feel undervalued and what would make you feel better about your compensation?I was given lesser compensation when i joined due to pandemic reasons
Freshworks Company Information
| Headquarter | San Bruno, CA United States of America |
|---|---|
| Website | www.freshworks.com/ |
| Founding Date | 2010 |
| Tel | +1 (866) 832-3090 |
| Company Status | Private |
Freshworks Competitors
Freshworks competitors include Optimizely, ServiceNow, and Atlassian. Freshworks ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Freshworks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Freshworks Employees
Freshworks has 1160 employees. 81 employees at Freshworks have reviewed Freshworks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 81 Freshworks employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Freshworks are generally satisfied with their total compensation at Freshworks, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Freshworks are pleased with their team. 81 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Freshworks are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Freshworks believe the environment at Freshworks is positive. Most Participants believe the pace of work at Freshworks is comfortably fast. About 56% of the employees at Freshworks work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Freshworks are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Freshworks - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Freshworks KPIs and OKRs
Employees’ understanding of Freshworks' KPIs and OKRs is essential for its success. Out of 4 Freshworks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
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Freshworks Salaries
How much does Freshworks pay?
How much do people at Freshworks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Freshworks is $140,930, or $67 per hour, while the estimated median salary is $141,930, or $68 per hour.
At Freshworks, the highest paid job is a Director of Engineering at $235,641 annually and the lowest is a CS Rep at $52,931 annually. Average Freshworks salaries by department include: HR at $129,178, Marketing at $117,368, Legal at $139,974, and Customer Support at $99,666. Half of Freshworks salaries are above $141,930.
40 employees at Freshworks rank their Compensation in the Top 30% of similar sized companies in the US (based on 120 ratings) while 38 employees at Freshworks rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 39 ratings).
Salaries contributed from Freshworks employees include job titles like Sales Engineer, HR Manager, IT Manager, and Sales Rep. Comparably data has a total of 0 salary records from Freshworks employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $82k | $82k | 1st Percentile |
17th Percentile $111k | $111k | 17th Percentile |
33rd Percentile $141k | $141k | 33rd Percentile |
50th Percentile $182k | $182k | 50th Percentile |
67th Percentile $229k | $229k | 67th Percentile |
83rd Percentile $270k | $270k | 83rd Percentile |
100th Percentile $274k | $274k | 100th Percentile |
$140,930*
Average Compensation
$141,930*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Freshworks Salaries by Department
Diversity & Inclusion at Freshworks
Diverse employees at Freshworks score the company 83/100 across various culture categories, placing Freshworks in the Top 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Freshworks across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Freshworks Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
Freshworks PTO
Freshworks' PTO and Vacation policy typically gives unlimited days off a year. Freshworks' benefits and PTO Package averages to represent a $2500+ cash value per month.
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Freshworks Careers
Freshworks Jobs
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Frequently Asked Questions regarding Freshworks
Who is the CEO of Freshworks?
Freshworks CEO is Girish Mathrubootham, their score by employees is 83
What is Freshworks eNPS?
The eNPS for Freshworks is 28
What is the salary for Senior QA in Freshworks?
Senior QA average salary in the US is 144k
What are the salaries in the Legal in Freshworks?
The average salaries for Legal in Freshworks is 140k
How many employees work in Freshworks?
Freshworks has 1160 employees
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